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based on 86554 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service, timely response, and a wonderful cleaning technician. He was great!
The product is very good, and Jarrod was very pleasant, courteous, and a conscientious worker.
Carpets looked great. It's just expensive.
No soap in my carpet
The carpets not only look great, there is no sticky stiff feel. They are clean soft and the house smells fresh.
Our cleaning tech, Kyle, was fantastic! Would definitely recommend Zerorez.
Luis was a super technician. Polite, knowledgeable, and patient. He was the best part of the experience b
The outcome
No horrible chemical smells. Your representative was very prompt and extremely helpful.
Very happy with my clean and soft carpets!
Zerorez was very professional and informative.Tyrone explained the whole process and what he was going to do. I would recommend zerorez to everyone.
Tech was very friendly and very helpful. the product is great would use it again and have friends use it as well
I'm embarrassed how long it'd been since I'd last had my carpets cleaned... 4 years with 2 kids and 2 dogs!!! Zerorez did an impressive job. The carpets look and feel very clean. I will definitely recommend and use again.
Your serviceman Tanner was very professional, friendly and efficient. He completed everything I asked him to do. However, I do have a question. The day after the service , my floors were beautiful. I was surprised at how much better they looked. The next day, tho the troubled spots in my kitchen by the sink and refrigerator are turning dark gain. Still much better than before, but not like they were the first day. IS there more that can be done?
I love the product outcome! Our floors look great. Our technician was amazing he walked us through what he was doing and asked questions if needed along the way.
Excellent service
Louis was fantastic, in 6 months when I schedule another cleaning i will request - no demand - that Louis be sent.
First experience with Charlie was terrible. Second person was so efficient & carpet got very clean. Needed experienced technician.
I've already recommend 2 people and will need to use it again in a couple weeks for the rental we stayed in.
Service was high level and friendly from the initial call with customer service to the technicians helpful advice and explanation for the most appropriate treatment options.
The water extraction method of cleaning
Kyle was extremely pleasant and professional. I will be sure to ask for Kyle next time I get my carpet cleaned.
Tech was through and knew what he was doing. Very professional and friendly with great customer service skills.Carpets feel clean and smell clean!
My carpets are not clean. I am very disappointed. However you are sending someone out tomorrow morning so I hope they will do a much better job.
The service was GREAT, my rep was super... and the carpets are again clean!
Jared was awesome the service was amazing and my and carpet look fabulous
The carpets look great and the tech was very professional.
knowleable people that care about what they are doing and are careful around furniture.Products used seem to be of top quality. Arrived on time, and communicated in route so we knew just when to expect. We will continue to use your service.
Tech was very professional, knowledgeable and friendly. Did a great job cleaning my carpets which had never been professionally cleaned!
Our carpets were cleaned in a very timely manner. And the Technician was both professional and courteous.
My carpets receive heavy traffic and Zerorez has consistently gotten them clean. The technician John was professional, friendly and thorough. I needed to add an additional room and he appeared happy to take care of it even if it added to his day.