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based on 87554 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I HAVE USED YOUR CO.FOR MANY YEARS AND HAVE NEVER BEEB DISAPOINTED----- THEGENTLEMAN THAT CLEANED MY RUG(Paul) WAS VERY POLITE AND KEPT ME INFORMED ON WHAT HE WAS GOING TO DO AND HOW HE WAS GOING TO DO IT.THE CARPET CAME OUT PERFECT !!!
No chemicals, no odors, quick, well done. Reasonable price. Excellent!
They came on time, did a great job, and our guy was very nice.
Fast, friendly service
The tech was very professional and courteous.
I like that he explained the process to me, and what to expect. He was very professional and handled the job in a very timely manner. Very polite.
The carpets looked very clean and there was no "after odor". Very nice gentleman that did the cleaning. Nice job!
Knowledgeable staff, superior cleaning, great customer service. You guys are great and we won't go anywhere else, wether it's for the house or one of our cars
Be more helpful with suggestions on how to keep carpets looking good.
This company is the best.
Awful service, awful prices! I accommodated your schedule only to be told your prices are for bedrooms, kitchen & family area... I have someone coming to look at the work, which was only satisfactory fir $482.0! I asked "cody to get me this Team leader or Manager and he told me that's the price and there is NO negotiating!!!my house is all tile...he wanted extra fir EVERYTHING, at one point he had my estimate up to 700.00, really!!!!
I'm in hopes we can fix this, in the best interest of both of us!
First name removed
I have had Zerorez do my carpets i think this is the 2nd or 3rd time and I am always pleased with the result. I would have liked to have availed myself of the extra's like the Scotchguard and the empowered water but being on a strict budget not possible this time. Maybe you should offer a senior discount for those of us that have to watch our pennies but still want clean carpets. On another note the technician that came Steve was wonderful and I could tell he really enjoys what he does. Very personable and professional.. I would definetly ask for him on my next cleaning.
Natural
My carpets are soft, fresh and clean!
The service was outstanding and my tech was actually a little early which worked out great for me!
Very expensive. Tyrone was super. I paid more to have an area rug cleaned and 2 runners than the advertised price to clean 3 rooms! Ridiculous.
This is the second time I have used Zerorez. Each time the service has been exceptional. The technician was early for our appointment, was professional, helpful and very diligent in removing all visible stains. My carpets are clean and look GREAT!
Excellent customer service. The technician was professional, courteous and prompt. I like Zerorez's method of cleaning. Excellent job and affordable! Thank you for a job well done!
Good and fast service. Tech was very respectful.
The quality of cleaning is great!
Not sure if your techs are over worked or that he was having a bad day, but our experience was less than acceptable. Sorry but I doubt I will ever use zerorez again. Just a bad experience with face to face. Your phone people are awesome
We were so happy with our grout cleaning and carpet cleaning!! We will be using Zerorez from here on out!!!! The best customer service and the product is amazing!
Smaller rooms should not cost the same as larger rooms
the product, the pricing, the friendly service.
Loved this service!!!
efficient and friendly also quality of the cleaning
I use the cleaning fluid on our tile floors weekly and find it works very well.
Service was great. Friendly & courteous tech. Carpet looks new.
Everything about this company lives up to it's advertising. That is a rare quality. Reservation, call back, technician, and quality of job done was excellent. I would recommend them to anyone.
Your service is excellent. The company was recommended by a friend years ago. I had my carpets cleaned once by Zerorez but they weren't worth cleaning again. When I heard the ad that you did tile floors I was also happy to hear you could steam my cement ones. Andrew was on time, efficient and knowledgeable. He tested everything in a small spot before he actually steamed or sealed the floors. I am very pleased with the whole process.
The carpet felt brand new when the crew was done!!