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based on 84593 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Effective and the techs were very good.
YOUR SERVICE TECH WAS PROFESSIONAL, NICE, AND DDID A GRESAT JOB.
rugs stay clean afterwards. No chemicalfumes or smell
Very professional and great results with a high quality product. Thank you.
Professional, on time
I like: I received follow up call from office when technician was about to arrive on site; the technician informed me of the work before and at completion; the technician was very responsive to my questions; the work was performed neatly; the work met my expectations.
They work!
So far it seems that my carpet was cleaned nicely. I like the way the carpets dried quickly.
Cleans the best
Great products and great service!
We were very pleased with the carpet cleaning. They look like new. We liked Victor very much - very knowledgeable, did a good job and was very pleasant.
Great service with natural products that actually clean carpets. I really liked my technician Abel who was very courteous and hard working! I highly recommend ZeroRez and will have them back for the next cleaning.
Natural
Honest evaluation and capable problem solutions
Service was excellent but I was disappointed with the results. I had 2-3 soiled areas which did not come clean to my satisfaction, even after they went over the areas several times. The carpet is about 1 year old and I thought they should be able to get it cleaner than they were able to do.
Also, the person who scheduled my appointment did not give me a full price for the basic service. |This was not the fault of the people who showed up to clean the carpet. But in the interests of full disclosure, if there are additional fees etch, they should be disclosed on included with the quote.
The technician that came out to our house was very professional and informative. He was able to answer all of my questions that I had about the process and what makes Zerorez the right choice.
Friendly technicians, amazing results
AMAZING!! I did not think they would be able to remove all stains in my carpet, however my carpet is now looking brand new without any harsh chemical smells. I will most definitely recommend Zerorez to everyone and be using them again in the future! THANK YOU!!
I love how clean my tile is when finished. The tecnition was very pleasant and did a great job.
Quick easy
Mostly that he got the carpet really clean. but I also like there is no residue or odor when done, dried pretty quick too. Robert is a very good tech... knowledgeable and personable.
Your tech was amazing!
Availability- able to get an appointment within next several days of calling
Friendly staff both on the phone when booking and the cleaners
Fast service- we're always surprised how it takes no time at all to clean the entire house
Quality work- the carpets always look amazing
Value- the price is very fair
I was very impressed with your tech Robert he explained everything very well about the whole process.he did a great job tell him thanks.john.
Rocess
Overall, it was a really great experience. We had a room that had heavy traffic and a lot of spots and stains. Once it was worked on and they cleaned it it came looking so good. They were able to explain to us how it would work, what they were doing, and how the stains would come out. We were really happy the outcome and will definitely have them back out for other areas in our house.
Great
Quick, efficient and a great job. The carpet looks really good. And I like the idea of no residue cleaning.
We have been using zerorez for a few years now and very pleased with the service and look of our carpets. The technicians are always very friendly and respectful. Peter was amazing and explained everything and all charges.
The tech was super nice. The carpet was so clean it looked brand new! And it dried fast and is safe for pets which is great.

Your service is excellent. I asked lots of questions and he gave me answers and explanations I could understand