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based on 86554 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Leaves no cleaning residue
The man that cleaned carpets and floors was very good. Thank you
They do a good job. Nice and accommodating
I liked how clean carp 1st was, but I came back home and the carpets smelled really bad. Did not like that had yo air out entire house.
I've used Zerorez the last 3 times I've had my carpets cleaned and have been very pleased each time. I have definitely recommended them to friends. The technicians do a very good and thorough job, and I like the idea of not having harmful chemicals used in my home.
Dries Fast and friendly people
I am a returning customer and this is the 1st time I am not satisfied with the results. I paid $411 which is a lot to me. There were black balls of fuzz and something I don't even know left behind after he finished and we have no pets and are blonde. Left also a striped appearance to carpet after dry. Looks like dirty equipments or something dirty was used. I would like speak with someone regarding this please.
Thank you
Name removedPhone number removed112
The stains are gone but the pet odor is still there.
Salesperson was very thorough in explaining processes and procedures before starting the cleaning. The pricing was upfront - there were no surprises.
Carpet looks great. Great job removing stains. Technician was awesome and very courteous
Great
quality workmanship.
Reasonable pricing. Very flexible, timely and professional service. Would definitely use them again!
No odor, dry quickly and they work.
Cleans spots really well. Prompt and on time.
Loved the time and care the technician took. Our sofa and love seat look brand new (and they are 12 years old!!)
She is very happy with the work that was done. Said she would call again in the future.
Stains not removed. Carpet not soft - brittle and "crunchy".
On time, courteous,efficient, and did a good job
The employee was very friendly and knowledgeable.
Awesome service, awesome job done
Pet/kid friendly. From begging to end everyone we delt with was friendly, great customer serice.
Quick service carpets are clean and smell fresh!!!
Promptness and kindness. David is a good kid!
Everything was so easy made it nice. Floor looked great and the service guy was amazing!
There was residue left on my tile, but my grout looked amazing!!!
From the scheduling right down to the cleaning of the carpet was impressive.
A cheery voice that scheduled our appt.was a great 1st. impression. And it's been a month already & our carpets are still clean looking brand new.
Thanks ZeroRez!
Marty & Name removed
My carpets look brand new. The man that did the work was very nice and did a great job.
James who did our home was very professional and very courteous as he was working. We will definitely call you again.
Having zerorez clean my carpets and tile was a very good experience. They were 10 minutes early and the technicians were very knowledgeable. Thank you, Name removed