Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86554 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 27, 2017 — Rated 9 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Very professional. Appointment time was spot on which is helpful for busy people. Carpets looked like New which is exactly what everyone hopes for.

Report a concern   June 27, 2017 — Rated 8 out of 10 by J.S. Zerorez Phoenix
What could we do to improve?

Lower your prices.

Report a concern   June 27, 2017 — Rated 7 out of 10 by T.J. Zerorez Phoenix
What could we do to improve?

My technician was great, I'd recommend him to anyone based on his knowledge and customer service . Extra add on pricing is outrageous and was overpriced. Being in the property management business i know there is no need to upsale that way with those prices. His hands were tied I'm sure unless your techs are paid commissions on those and they determine them once they arrive?

Report a concern   June 26, 2017 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

This was just my second time using your services...but I have had 36 years of experience with other companies and yours is the best, bar none. Cleans carpets making them look brand new, dry time is minimal, no harsh odors. Love it!

Report a concern   June 26, 2017 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

technician was pleasant and considerate.
no fumes.
timeliness of technician
technician knowledgeable and welcomed questions about products and services

Report a concern   June 26, 2017 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

Outstanding job, really liked the tech that performed the work

Report a concern   June 26, 2017 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

No chemical and so called fresh scents! It Just cleans without residue!

Report a concern   June 26, 2017 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Your staff was prompt, efficient, and professional. Our carpets look great too!

Report a concern   June 26, 2017 — Rated 5 out of 10 by T.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Expensive, especially adding on a $14 fee that should have been incorporated into quoted price. Several dirt spots still on carpet

Report a concern   June 26, 2017 — Rated 10 out of 10 by T.D.R. Zerorez Phoenix
What do you like about our products and services?

Customer service was great and price reasonable

Report a concern   June 26, 2017 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

First, I would like to say the customer service was wonderful. He took his time letting us first talk about what we wanted and the areas that were important. He then described what he would be doing to the floors. The service was great and all of it took only an hour. The products work very well. I was really worried the floor was to stained but to my surprise the floors look almost brand new.

Report a concern   June 26, 2017 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

I love how you guys didn't change your prince quote you originally have me. That there was no hidden fees. My carpet that was stain with water damage is all gone and the carpets look brand new. I like how you called 15 mins before showing up and reminding me about my appointment. The technican was very professional and polite. I would use you guys again.

Report a concern   June 26, 2017 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

I was very happy with the results of the sofa, love seat, and chair cleaning

The man was very knowledgeable about the coverings and as important the company and process of the cleaning

Thank you

Report a concern   June 26, 2017 — Rated 8 out of 10 by L.W. Zerorez Phoenix
What could we do to improve?

Seemed expensive

Report a concern   June 26, 2017 — Rated 10 out of 10 by S.C.A. Zerorez Phoenix
What do you like about our products and services?

Professional--polite and courteous --on time, worked hard until the carpets were clean--took pride in his work.

The carpets look great! No smells!

Thank you!

Report a concern   June 26, 2017 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   June 26, 2017 — Rated 10 out of 10 by Jamie Eastwood Zerorez Phoenix
What do you like about our products and services?

I like how how honest and reliable the technicians are and how committed they are to doing the best job possible.

Report a concern   June 26, 2017 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Tech was prompt, courteous and knowledgeable. Carpets came out great.

Report a concern   June 26, 2017 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

The service was quick and very effective.

Report a concern   June 26, 2017 — Rated 10 out of 10 by C.N. Zerorez Phoenix
What do you like about our products and services?

Love it all- our carpets were pretty bad. Troy was honest on what he could do, and what may or may not come out. He did a fantastic job- and these old carpets look amazing!!!

Report a concern   June 26, 2017 — Rated 10 out of 10 by Michael Santana Zerorez Phoenix
What do you like about our products and services?

Tyrone was AMAZING!!!!! Very helpful and explained everything to the T!

We WILL be calling back for him in the future!

Report a concern   June 25, 2017 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

i just love Steve he was so polite and he explain things as he went alone sending a big shout to zerorez will tell all my friends about ZEROREZ

Report a concern   June 25, 2017 — Rated 10 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

The carpets looked better then I could have imagined.

Report a concern   June 25, 2017 — Rated 10 out of 10 by P.F. Zerorez Phoenix
What do you like about our products and services?

Eco product used no toxins; we like the end results carpets look great; cost is reasonable for services rendered; technician is great, very friendly; office staff very courteous; on time; follow up call prior to appointment; we are very happy with your company we have used you for years.

Report a concern   June 25, 2017 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

We are VERY satisfied with the results!

Report a concern   June 25, 2017 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

The knowledge and recommendations of the technician was honest and most important not pushy, not to mention the excellent worked provided.

Report a concern   June 25, 2017 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

The product that I purchased after my grout was thoroughly cleaned, works like a charm. There is not sticky residue after I wash my floors!! Thank you to the gentleman that sold it to me.

Report a concern   June 25, 2017 — Rated 10 out of 10 by D.M.M.S.M. Zerorez Phoenix
What do you like about our products and services?

I did one already and you keep sending this, please stop. Thanks

Report a concern   June 25, 2017 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

friendly employees, timely service

Report a concern   June 25, 2017 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Abel was great, explained everything ,very professional and carpets looks amazing.


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