Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84594 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 13, 2017 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Great customer service. Excellent results with no surprises.

Report a concern   March 13, 2017 — Rated 9 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

explained everything he was going to do. Very professional. Carpet looked really good upon completion

Report a concern   March 13, 2017 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Efficient, work done with a smile and thoroughly! THANKS.

Report a concern   March 13, 2017 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

My carpets look great

Report a concern   March 13, 2017 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Friendly, professional technicians. Quality work.

Report a concern   March 13, 2017 — Rated 10 out of 10 by V.P. Zerorez Phoenix
What do you like about our products and services?

Kind and professional techs, plus they do an amazing job. All at a very reasonable price.

Report a concern   March 13, 2017 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Employee was great. I am happy with the end results.

Report a concern   March 13, 2017 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

you guys do a great job and I like how prompt the technicians are they are very professional

Report a concern   March 13, 2017 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

We've used Zerorez before so I did not hesitate to call them again. The carpet was very dirty and they got it looking amazing!

Report a concern   March 13, 2017 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

No sticky feeling after the carpet was dried. Looks like new carpet again.

Report a concern   March 13, 2017 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Pet friendly product. The floor care specialists have always been great.

Report a concern   March 13, 2017 — Rated 9 out of 10 by W.J. Zerorez Phoenix
What do you like about our products and services?

Quick, clean, no smell, and dried pretty fast.

Report a concern   March 13, 2017 — Rated 10 out of 10 by Christine Gonzalez Zerorez Phoenix
What do you like about our products and services?

Clean without residue.

Report a concern   March 13, 2017 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

The gentleman that cleaned our carpets was very friendly and he did a great job he was very thorough and the carpets look great.

Report a concern   March 13, 2017 — Rated 10 out of 10 by R.A. Zerorez Phoenix
What do you like about our products and services?

Made my floor look new

Report a concern   March 13, 2017 — Rated 8 out of 10 by J.F. Zerorez Phoenix
What could we do to improve?

Use corner protectors to avoid hose marks on whit walls and all the corners. Avoid stacking,piling all the hoses in the hallway as they tend to mark the walls.

Report a concern   March 13, 2017 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

The professionalism of the technician. And the clean carpet. . .

Report a concern   March 13, 2017 — Rated 9 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

very fast

Report a concern   March 13, 2017 — Rated 10 out of 10 by H.F. Zerorez Phoenix
What do you like about our products and services?

Came in and did a great job

Report a concern   March 13, 2017 — Rated 10 out of 10 by Becky Sherrill Zerorez Phoenix
What do you like about our products and services?

Great product! Cleans well! You are the only company I use on my carpets. Your service techs are on time, courteous and thorough.

Report a concern   March 13, 2017 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Our 16 year old carpet looked almost like new. Dustin was very professional and did a very good job on our white shag carpet.

Report a concern   March 13, 2017 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

This is the best cleaning I've ever received. Thank you so much.

Report a concern   March 13, 2017 — Rated 3 out of 10 by M.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The primary objective of this cleaning was to eliminate carpet odor. The end result was little to no improvement. I would rate the technician much higher.

Report a concern   March 13, 2017 — Rated 10 out of 10 by N.W. Zerorez Phoenix
What do you like about our products and services?

Fast response time. Good communications throughout process. Excellent results on travertine tiles

Report a concern   March 13, 2017 — Rated 5 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I Have had you before, and really liked the job. this time the carpet was hard and not soft like it was before. Also the tile was not all clean, in some places it was dark. I was not there, I have a housekeeper, so I was not able to talk to your employee. I would like to know why my carpet was hard and why my tile was streaked. I have always like the
job before. First name removed

Report a concern   March 13, 2017 — Rated 9 out of 10 by W.D. Zerorez Phoenix
What do you like about our products and services?

The Service Technicians arrived early and were very friendly. They immediately got to work and in about 30 minutes they had completed the work. Fast and Friendly. Would recommend them to anyone.

Report a concern   March 13, 2017 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service from the staff that answer the phone to the technician that completes the work. I have used and recommended Zerorez many times. Very affordable price.

Report a concern   March 13, 2017 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

My carpets came out so clean and stains that I thought would never lift are either gone or much lighter than before. The technician was upfront about the cost before the work started and kept me in the loop every step of the way.

Report a concern   March 13, 2017 — Rated 5 out of 10 by R.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Please call me to correct:
I made an appointment to have my tile cleaned. The staff did not scrub any grout. Please send my original guys that I had at my Palo Verde home in Peoria. I just moved and ordered your service for the new home however the traffic areas of the grout need cleaning. I paid $300 for a bad job. Last month when I had service on Palo Verde, I had a great experience. Please rectify.
Thank you,
Rosalinda Last name removed

Report a concern   March 12, 2017 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Zerorez did an absolutely amazing job on my carpet! It went from dingy, gray back to off white. Technician was very professional and careful. Have already recommended Zerorez to several friends. Will definitely call Zerorez again.


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