Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84594 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 15, 2017 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Carpets are always cleaner, drying time is just a few hours and technician is very thorough.

Report a concern   March 15, 2017 — Rated 9 out of 10 by E.L. Zerorez Phoenix
What do you like about our products and services?

Customer service

Report a concern   March 15, 2017 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

The carpet always cleans well with your product. Rep was knowledgeable and asked many questions before starting. Able was exceptional in cleaning my carpets - probably the best job done by your company. Please send him again when I need your services.
Thanks,

Report a concern   March 15, 2017 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Quick schedule of work, promp, courteous, professional work, thanks

Report a concern   March 15, 2017 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

The technician, was very friendly and knowledgeable.

Report a concern   March 15, 2017 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

Called prior to showing up. Clean cut. Courtesy. Great job

Report a concern   March 15, 2017 — Rated 9 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   March 15, 2017 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Your non-soap solution to clean carpets makes less concern about chemicals and my allergies.

Report a concern   March 15, 2017 — Rated 0 out of 10 by D.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My area rug has "streaks" on it...

Report a concern   March 15, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Great thorough job

Report a concern   March 15, 2017 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

My experience was outstanding

Report a concern   March 15, 2017 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

I liked how your technician new the product and was able to explain everything in a clean and concise manner. Also, the professionalism of the technician was well beyond what was expected.

Report a concern   March 15, 2017 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

The guy who came here did an amazing job! Stains other cleaners had missed where gone! I couldn't be happier! I think his name wa Sam? But not sure anymore, but he worked quickly and did an incredible job.

Report a concern   March 15, 2017 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Everthing

Report a concern   March 15, 2017 — Rated 0 out of 10 by T.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

To expensive

Report a concern   March 15, 2017 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Excellent results for rug cleaning. Excellent communication. Prompt service and delivery.

Report a concern   March 15, 2017 — Rated 10 out of 10 by L.A.G. Zerorez Phoenix
What do you like about our products and services?

They were very thorough and kept me updated as to what they were doing every atep.

Report a concern   March 15, 2017 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

steam cleaning - not chem dry

Report a concern   March 15, 2017 — Rated 10 out of 10 by B.O. Zerorez Phoenix
What do you like about our products and services?

No chemicals.

Report a concern   March 15, 2017 — Rated 10 out of 10 by Lorraine Timmerman Zerorez Phoenix
What do you like about our products and services?

No chemicals used. Trustworthy, friendly people. The man that came to clean my recliner and my living carpet worked very hard and did a wonderful job.

Report a concern   March 15, 2017 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Technician did a very good job. He was thorough in his work and very polite.

Report a concern   March 14, 2017 — Rated 0 out of 10 by M.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You charge a lot more than what you quote

Report a concern   March 14, 2017 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

I am thrilled that you don't use chemicals or a large quantity of water. Your tech was very forthright with information and helped me explained the process and things to expect. Kyle was a very adapt tech with a pleasant personality. :)

Report a concern   March 14, 2017 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Your techs are very friendly, informed, and willing to go the 'extra mile'. Your products do not streak or leave any residue ( just as your company name states!!!)

Report a concern   March 14, 2017 — Rated 10 out of 10 by Nathan Stage Zerorez Phoenix
What do you like about our products and services?

Awesome products, loved the result. Trey was great, and worked really hard to get my kid abused couch clean!

Report a concern   March 14, 2017 — Rated 2 out of 10 by L.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

This is my second experience with Zerorez, the first was better than this one. I think the tech rushed through our job, maybe had a busy schedule. We expected better results, our carpet is in excellent condition, we have no kids here and no pets now. After the tech left, we thought the carpet was still pretty dirty in one bedroom. We took our inexpensive carpet cleaner, filled the tank with clean water, and went to work on the carpet. We sucked up pure black water from the carpet, showing he did a poor job. The tech did a quick swipe over our carpet, he could have spent more time and could have done a much better job. Don't know if I will use Zerorez again.

Report a concern   March 14, 2017 — Rated 9 out of 10 by T.A.G. Zerorez Phoenix
What do you like about our products and services?

Prompt, thorough and did a great job!

Report a concern   March 14, 2017 — Rated 10 out of 10 by I.N. Zerorez Phoenix
What do you like about our products and services?

Tile was cleaned up very well, looks like new!! Technician was very professional and took extra time to make sure I was satisfied with her work. Awesome job! Thanks

Report a concern   March 14, 2017 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

on time and did great job

Report a concern   March 14, 2017 — Rated 8 out of 10 by K.C. Zerorez Phoenix
What could we do to improve?

The carpets didn't look as good when they dried. Could still see the path of tracked in
Dirt. But Nichole was as nice as could be, I'd give her a raise!!


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