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based on 84594 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service
The carpet always cleans well with your product. Rep was knowledgeable and asked many questions before starting. Able was exceptional in cleaning my carpets - probably the best job done by your company. Please send him again when I need your services.
Thanks,
Quick schedule of work, promp, courteous, professional work, thanks
The technician, was very friendly and knowledgeable.
Called prior to showing up. Clean cut. Courtesy. Great job
No chemicals
Your non-soap solution to clean carpets makes less concern about chemicals and my allergies.
My area rug has "streaks" on it...
Great thorough job
My experience was outstanding
I liked how your technician new the product and was able to explain everything in a clean and concise manner. Also, the professionalism of the technician was well beyond what was expected.
The guy who came here did an amazing job! Stains other cleaners had missed where gone! I couldn't be happier! I think his name wa Sam? But not sure anymore, but he worked quickly and did an incredible job.
Everthing
To expensive
Excellent results for rug cleaning. Excellent communication. Prompt service and delivery.
They were very thorough and kept me updated as to what they were doing every atep.
steam cleaning - not chem dry
No chemicals.
No chemicals used. Trustworthy, friendly people. The man that came to clean my recliner and my living carpet worked very hard and did a wonderful job.
Technician did a very good job. He was thorough in his work and very polite.
You charge a lot more than what you quote
I am thrilled that you don't use chemicals or a large quantity of water. Your tech was very forthright with information and helped me explained the process and things to expect. Kyle was a very adapt tech with a pleasant personality. :)
Your techs are very friendly, informed, and willing to go the 'extra mile'. Your products do not streak or leave any residue ( just as your company name states!!!)
Awesome products, loved the result. Trey was great, and worked really hard to get my kid abused couch clean!
This is my second experience with Zerorez, the first was better than this one. I think the tech rushed through our job, maybe had a busy schedule. We expected better results, our carpet is in excellent condition, we have no kids here and no pets now. After the tech left, we thought the carpet was still pretty dirty in one bedroom. We took our inexpensive carpet cleaner, filled the tank with clean water, and went to work on the carpet. We sucked up pure black water from the carpet, showing he did a poor job. The tech did a quick swipe over our carpet, he could have spent more time and could have done a much better job. Don't know if I will use Zerorez again.
Prompt, thorough and did a great job!
Tile was cleaned up very well, looks like new!! Technician was very professional and took extra time to make sure I was satisfied with her work. Awesome job! Thanks
on time and did great job
The carpets didn't look as good when they dried. Could still see the path of tracked in
Dirt. But Nichole was as nice as could be, I'd give her a raise!!

Carpets are always cleaner, drying time is just a few hours and technician is very thorough.