- Phone: (480) 507-2419
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based on 86554 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was very knowledgable. Very polite. Did a great job. very pleased.
It was a great experience from the very beginning. All the way from setting up the appointment on the website, arriving on time, explaining the sevice and doing an excellent job. We've lived in this house for 7 years and I didn't know that the title was that color. Last but not least our service tech Steve was absolutely amazing .
Most importantly you make my wife happy .
Thanks,
First name removed and Heidi
The quality of service and results were AMAZING!!!! I didn't think the carpet would ever come clean but the technician did an outstanding job working the stains out of the carpet. The whole process was very easy from the start. They kept me informed the day of service as to the technician arrival time and made sure that I understood all that was going to take place throughout the process.
Great service dispatcher kept in contact for the week leading up to our appointment. Our service man was very polite and requested we check his work as the job progressed. Well worth the value!
We have used Zerorez exclusively for our carpets and tile grout cleaning for the last ten years....hear and in California. They are the best!
Easy to order service and change date when emergency came up. Professional, knowledgeable technician and of course a clean and crunch free carpet.
Simply put, the products work and excellent service !!!!!
Cleaning staff is timely and professional. They do an excellent job and seem to really care if you are happy with their work. My carpets look fantastic! Thank you Zerorez!
Overall I had a decent experience with Zerorez. We were listing our house to sell several days after the tile and carpet were cleaned and there were many spots on the tile that were still visible in the light...water marks, footprints immediately after, etc. I had hoped the tile would have been cleaned a little more thoroughly.
Quick response was the most important thing to me
Everything was very good. Technican showed up on time and was professional
very profesional
Great job and prompt
I so much like the fact that the carpet had no soap residue and or smell to it. The carpet is soft and it looks great.
No residue
On time, and did a great job!
Awesome service with friendly and professional employees. I would recommend them to anyone.
Tech was extremely nice. ButThe last time you guys came out. You didn't spray some chemical before cleaning like you did this time. I don't like the crunching of my carpet. So I feel it's not clean.
My name is Anne Last name removed. We had our carpet and one sofa cleaned on Friday of last week.
First, the carpets were cleaned well by the gentleman of zerorez. When it came to cleaning our sofa, he became unglued when I asked him to over some sections of the sofa. The lighting reveiled spots that he missed. There were many more missed spots but due to his impatience and disregard to my request to redo spots - I walked away. I shared with him my disappointment and though he requested to redo the sofa again; I did not want him to because by then he had made his inconvenience know.
I would like to request that another zerorez representative come and redo my sofa, please.
I did let me know that for $80 without the sofa seats that I did not feel my money was worth the job he performed on my sofa.
I hope that your would be reasonably to honor my request. I can be reached at Phone number removed. Thank you.
Quick, efficient, cleans well
Accidently got paint on chair, service came right out that day and was able to get paint off.
Fast, friendly and exceptional service.
Excellent customer service! Thank you so much for getting my carpets so very clean!
The tech that visited our home wasn't to the normal standard of customer service we've received from Zerorez in the past. He wasn't very clear in his instructions and explanations of the different services Zerorez provides. My wife was confused and unsure what to do as he did not refer to any previous work orders or history of our cleaning to try and understand what we've taken advantage of in the past. It wasn't until the end of the cleaning where he was extremely friendly and like a normal tech we've dealt with. He could have delivered this great customer service from the get go, but he unfortunately did not.
I was very pleased with the carpet cleaning especially how well a problem area was cleaned. It was hard to tell the that the area had been heavily soiled. Your technician was very courteous and capable and answered all my questions regarding the cleaning process.
Zerorez misquoted us and falsely advertise
No chemicals or detergents!
na
Did a good job cleaning older carpeting
No residue. Less chemical.