Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84594 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 18, 2017 — Rated 10 out of 10 by A.O. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly, and answered all questions.

Report a concern   March 18, 2017 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Professional!! Love how my carpets look!!

Report a concern   March 18, 2017 — Rated 0 out of 10 by D.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Come back out to read clean my carpets. Did a horrible job. Not satisfied at all. If I run my vacuum over the next day there should be no dust or hair left over. Not happy at all. Plz contact me back.

Report a concern   March 18, 2017 — Rated 10 out of 10 by Bryan Gonzalez Zerorez Phoenix
What do you like about our products and services?

Great prompt and reliable service

Report a concern   March 18, 2017 — Rated 10 out of 10 by Brianne Patrick Zerorez Phoenix
What do you like about our products and services?

no smells from chemicals no residue or crunchy carpets!

Report a concern   March 18, 2017 — Rated 10 out of 10 by Elsje Sotebeer Zerorez Phoenix
What do you like about our products and services?

Everything!!😀 Our carpet looks great as well as our tile and grout. Even bought the mop kit to hopefully keep our grout from darkening again!

Report a concern   March 18, 2017 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Polite technician, clean no residue product, quick drying time

Report a concern   March 18, 2017 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

My tile floors look brand new,,,,I Had tears of joy!

Report a concern   March 18, 2017 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

Efficient, thorough and terrific results

Report a concern   March 18, 2017 — Rated 10 out of 10 by Greg Lugo Zerorez Phoenix
What do you like about our products and services?

Fast and convenient service

Report a concern   March 18, 2017 — Rated 10 out of 10 by Jenny Proseus Zerorez Phoenix
What do you like about our products and services?

The service was done very efficiently so I could get on with my day off, and the tiles and grout look wonderful.

Report a concern   March 18, 2017 — Rated 10 out of 10 by L.V. Zerorez Phoenix
What do you like about our products and services?

The gentleman was very professional and did an amazing job. My carpet was pretty bad and now looks amazing.

Report a concern   March 18, 2017 — Rated 5 out of 10 by G.A.W.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Maybe st of it appears to be clean but the landing at the top of the stairs is not. I tried to clean it up with my spot bot which looks a little better but it's not right. At least the landing should be redone. Makes me wonder if I will find other spots!

Report a concern   March 18, 2017 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Simple! They work!

Report a concern   March 18, 2017 — Rated 9 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

I liked the service and the tech was knowledgeable and friendly and explained everything. However, I paid over 500 for service of 3 rooms and the pet pee smell that I had paid extra four was back just as strong within 24 hours. I am not sure how to improve this and I just wish if I had paid so much it would have been more effective.

Report a concern   March 17, 2017 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Jeff your technician couldn't be more conscientious. Also, zero Rez is the only carpet cleaning service I will ever use due to the pet safety aspect. I am always so happy with the results. Very clean & fresh smelling results. Thank you!

results . Thank you!

Report a concern   March 17, 2017 — Rated 9 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Very good service.

Report a concern   March 17, 2017 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Josh was wonderful.

Report a concern   March 17, 2017 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

I like the environmental aspects of your cleaning process. The service technician who came to my residence did an excellent job and I was very pleased with the results.

Report a concern   March 17, 2017 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

that you use no chemicals and the finished product is fluffier and soft!!

Report a concern   March 17, 2017 — Rated 10 out of 10 by Shawn Rutan Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and took his time to make sure the job was done to my satisfaction.

Report a concern   March 17, 2017 — Rated 9 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

I like the fact that the technician took care of the walls a provided socks for the house and did a good job.

Report a concern   March 17, 2017 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

The employee (John) did an excellent job!

Report a concern   March 17, 2017 — Rated 9 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Chemical-free. Moderately priced. And good technicians​

Report a concern   March 17, 2017 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Environmentally clean, great service, fairly priced

Report a concern   March 17, 2017 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

How professional and courteous everyone was

Report a concern   March 17, 2017 — Rated 10 out of 10 by Michael OHara Zerorez Phoenix
What do you like about our products and services?

Efficient,timely, very professional and good results. Was skeptical of a cleaning process without soap and chemicals, and was pleasantly surprised. The overall appearance is the nicest appearance and much softer feel than any prior cleaning. The carpet is original and 20 years old, so it's nice to get another couple years of life out if it.

Report a concern   March 17, 2017 — Rated 10 out of 10 by Amber Bell Zerorez Phoenix
What do you like about our products and services?

My carpet looks amazing and dried super fast!!

Report a concern   March 17, 2017 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

your process cleans better and the carpet stays clean longer than with the types of cleaning that I have used.

Report a concern   March 17, 2017 — Rated 6 out of 10 by K.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My appointment was for 4-6pm. I received a call at 3:00 to tell me he was 5 minutes away. I explained that I was at the hospital with my father who was having chemo and that I would not be home until 4 which is why I set the appointment for 4:00. She told me that she would contact the driver and tell him not to come until 4:00. Next thing I know, my daughter is calling me frantic that the cleaner was there. Im sure some people love when you guys are early but I specifically made the appointment for when I would be home. I ended up having to leave my dads chemo to go let the carpet cleaner in. I was not completely ready for him. Also, I only pointed one stain I was concerned about where the dogs were licking and that stain is still there???


Privacy Policy