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based on 86554 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used many different carpet cleaning services and I like zerorez the best. There is no soapy residue left behind and the carpet is clean.
Every time we use Zerorez we are more than happy with the results. Our carpet looks wonderful and we don't have to worry about the dogs and kids coming in contact with harsh chemicals.
The quick drying time and professional sales and service teams.
They are comical free and they work SO well!
Our service man Jared was very good, personable, professional and quick. He did a great job and our carpets look great!
The young man that came on the 5th did a wonderful job & removed all of my old stains. He needs a raise. I have used your services for many years & highly recommend it to others.
You did not arrive within the 8-12 window and there was no phone message to let me know you were over booked and not coming during the that time.
Well coordinated service time "set up" and execution. Quick drying time. No "crunchy" carpet after cleaning.
Jared did an amazing job. My chairs look like new again.
Victor Camacho was great! Friendly, efficient and thorough. He is absolutely a great employee, I would ask for him back in the future.
The technician was great and I think it is just not potent enough to get the clean I want. There were a few small stains forgot to point out to technician that are still there and I sprayed "Krud Kutter on them after our carpert's were cleaned and they were gone. I would think a machine would get that out. They were hard to see so I don't think technician would have known. Also, sugar spilled in our living room prior to him cleaning and it is still crunchy in that spot. I thought the bill was kind of high for a small living room, bedroom and a closet. To expensive.
The phone transfer guy and the technicians!
Everything!
On time. Fast. Good job. Technician was great.
After the carpets were cleaned and dried, they were not hard and crusty as has been the case in the past with another company. We have dogs and every time we have had the carpets cleaned in the past, the house smelled like wet dog for DAYS!!! That was not the case here. I initially smelled the "wet dog" smell, but after I returned home a few hours later when everything was dry, there was no smell. It was great since this is a rental; last thing I want is to not get my deposit back because it smells like dog.
Clean products left the house feeling and looking clean white rug was white again
great service, punctual and prompt
Great customer service and as Trey promised, not a speck of dirt left on our tile or grout!
Dylan was great!
Supposedly no detergents and that you can do mulitiple surfaces on same trio
Effective. Reasonable cost. Professional.
Was very satisfied with the overall customer service, from the people scheduling the appointment, the call ahead a letting me know the tech is on the way and our tech Sandon. Sanding showed up on time, got right to work, was very friendly, knowledgeable about Zerorez product compared to other carpet cleaning companies. He gave us advice on products to use on our tile as well. Didn't mind our dog being in the house with him. My carpets look brand new, feel brand new, no crunchy feeling like other cleaning companies. I will definitely be calling Zerorez again and will be asking to have Sandon be sent out as well.
Well done thank you pleasantly surprised with my service and result on my carpet!
Great customer service & professionalism, affordability, quality of work.
Friendly staff, green cleaners, quick and professional service.
I think your company does very well on carpet. I would not recommend your company when it comes to tile. I have had you twice for the tile and it does not look any better than before you came. Randall was the tech this time and he worked very hard and did his best. The problem is the steel brush makes the grout darker.
My carpets/tiles were cleaned thoroughly and the products they used really worked well to get the stains off my carpets.
Arrived on time, prompt service, courteous employee, carpets cleaned. What more can a customer ask for?
Excellent service, would recommend them to anyone
Works