What our clients think of us!

Your technician is phenomenal! I feel he did the impossible by bringing our carpet back to the original color...no demarcation line where the area rug was. The natural solution was so much better than having chemicals added to the carpet. We have two small dogs and they were not affected at all.
Rob, really enjoys his job and it was a joy having him in our home. He was knowledgeable and thorough... really considered the age of the carpet... impressive! I will continue to use zerorez, especially if we could have Rob as our technician again! 🤗

We have been loyal customers for several years. The latest carpet cleaning we had done on
Last Thursday, Aug 31st is the BEST job we have ever had! Your serviceman was friendly, and very professiona. He did not leave until he had completed the job! We cannot say enough
positive about him. He is 'Heads and Shoulders' above all other serviceman you have sent here...there is NO comparison!!! Please let him know how much we appreciate the wonderful job he did!!
You need to have him teach a class to your other servicemen showing them the proper way to clean carpeting. Thank you for sending him...Keith & Name removed

Excellent job cleaning very dirty carpet and chairs!

Representative was courteous, helpful, knowledgeable and very informative.

The carpets are not "soaked" so that it takes at least a day to dry. There is no chemical smell after - since there are no chemicals used, therefore the carpet does not soil as quickly even in high traffic areas.

i have never had to move furniture myself. There was no protection put under the legs of wood furniture. The floor was not cleaned or sealed completely. I took the dog for a ten minute walk and the guy was packed up and gone when I got back. No way he completed the job.

Tyrone, was knowledgeable, hard working and professional.

Friendly serviceman, explained work, dried fast

Excellent job, fair pricing, great technicians.

It stays cleaner longer and the rugs are soft.

SErvice was excellent. Product seems good, our carpets are clean. We'll see how long they hold up. I am happy with your service.

My carpet and tile floors come clean and stay clean longer

The technician was friendly and very knowledgeable. My carpet, tile, and grout looks great.

Floors look brand new the guys were very nice and explained everything they were going to do. Will not use anybody but Zerorez.

Our service tech was friendly, professional, and thorough. He arrived a little early and went straight to work. The finished job was very well done.

Always get stains out and your staff is awesome.

the tile cleaning process did not remove the drywall powder from the tile grout. maybe 20% was removed. During the cleaning the water hose broke sending hot water spraying into the house, hitting the ceiling and even slightly burning my hand when I tried to stop it, while the operator went to shut it off outside.
No discount was offered for this "accident".

Since the cleaning process that they said would work didn't even get half the dust from the grout, there was very little benefit in our opinion for zerorez to come back to try again.
home owner - First name removed W.

Your service--Rob was great

Superior service, product and the end results are phenomenal!!! My tile and carpet look brand new. Thank you for making my home beautiful again! Rob my tech was very friendly, on time and did a great job in my home!! Exceptional employee : )

You are on time and do the cleaning for a fair price.

CUSTOMER CARE 100% - Charles in scheduling to Aaron the gentleman who came to our home. Very Kind and honest - our carpets look like he said ... not soggy no stains and NOT STICKY!

You'll be back for sure.

Thank you all ... keep up that AWESOME customer care!!!!

First name removed

Your carpet cleaning was excellent and we will use you again for that.

But the tile cleaning was not good and it's almost like they mopped the tiles, nothing more.

Like that it's not loaded with harmful chemicals.

The technicians were Great but not sure if my carpet really looks clean

Amazing stain removal.

I'm not the type to complain and never have, You would of never heard from me but know that you sent the request I will tell you. First of all I had heard from friends that Zerorez was not a good tile cleaning company as far as carpets well that's another story for another day. The technician right from the get go started saying that he could probably not get the floor clean. He tried one spot and it was ok at best so I said go ahead, He cleaned it or so I thought he did honestly he left it worse. I didn't say anything but inside of me I said what a bad job. There was splashing of some king from the machine he was using all over the baseboards and the refrigerator.

When I first called Zerorez gave me a quote of about 119.00 when the technician was done he quoted me a price of 165.00. I looked at him and said for this so he looks at me and said hold on. He went out to his van for a while comes back in and said ok 100.00. I paid the man and said thank you. My wife came home from work saw it and said I hope they didn't charge us. I am retired US Army retired of 21 years I don't complain ever after what I have seen in other countries we are so lucky to live here. That said my wife spoke to other companies and was told that they get a lot of customers saying that Zerorez left their tile worse weather or not that's true I will never know. We called another company had it cleaned and it looks almost knew I understand i'm not going to get it new again but it was a whole lot better looking than Zerorez im sorry to say. Thank you for asking for my opinion and or comments.

The tech toke his time to do the best job he knew how. It's at lest twice as good as the job Sears' tech did less then 10 months ago. I'm very impressed. Thanks!

First name removed

Tech was great! Did a nice job of removing dirt.

Carpets look great! Fast and courteous service.

We have had zerorez come twice now and the first guy definitely did a better job!!! It looked brand new when he was done. This last time it still looked better than it was.