Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84594 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 1, 2017 — Rated 10 out of 10 by Terry McCann Zerorez Phoenix
What do you like about our products and services?

Carpet dries quickly and looks fantastic almost new again.

Report a concern   April 1, 2017 — Rated 9 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Natural products
Experienced service people
Professional work

Report a concern   April 1, 2017 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Tech was very nice and helpful

Report a concern   April 1, 2017 — Rated 3 out of 10 by J.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We had 2 fresh spills on the carpet from the evening before (choc milk) and I told the gentleman who cleaned my carpets about them and those are the only spots that are still there. Being that the spots in question were so fresh I would have assumed that it would have easily been removed.

Report a concern   April 1, 2017 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

professional and courteous....furniture feels and smells clean again

Report a concern   April 1, 2017 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Carpets always come clean with no crusty residue of other carpet cleaners.

Report a concern   April 1, 2017 — Rated 10 out of 10 by Jennen Morris Zerorez Phoenix
What do you like about our products and services?

Everything.....carpets look fantastic. Steve was great and I love the solution I purchased. Will use you at least once a year, recommend you and really appreciate the service.

Report a concern   April 1, 2017 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

I felt your company was very professional with emails and phone followups. Technician was very polite and wanted to be sure we were thoroughly pleased. I would recommend your company to anyone I knew you was interested in carpet cleaning.

Report a concern   April 1, 2017 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

was very good and fast. on time

Report a concern   April 1, 2017 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Like how zerorez cleans. We also buy the zerorez water and use in other cleaning.

Report a concern   March 31, 2017 — Rated 10 out of 10 by Cara Slater Zerorez Phoenix
What do you like about our products and services?

James was professional efficient and my carpets look amazing.

Report a concern   March 31, 2017 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Friendly staff and did an amazing job on our carpet and tile/grout.

Report a concern   March 31, 2017 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Your product is great. I have never had anyone from your company come to our home , that didn't do a great job, and did it with a smile.

Name removed

Report a concern   March 31, 2017 — Rated 10 out of 10 by E.G. Zerorez Phoenix
What do you like about our products and services?

Friendly associate. My couch looks like new

Report a concern   March 31, 2017 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

No chemicles. And Casey oour guy that came to do the carpet was very nice and knowledgeable

Report a concern   March 31, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

On time, professional & took the time to carefully clean carpets. Would definitely recommend your service.

Report a concern   March 31, 2017 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

I like the no "chemical" smell. It had a fresh clean scent.

Report a concern   March 31, 2017 — Rated 9 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Very polite and did a great job, though trying to sell house and he was allowed to park in the driveway but didn't know he had an oil leak and it leaked on my driveway.

Report a concern   March 31, 2017 — Rated 5 out of 10 by B.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet in some areas did not look like it was even cleaned. I had Zerorez in Colorado do some work and the carpet came out looking new. This job looks like it was not even cleaned. All my high traffic areas still look untouched.

Report a concern   March 31, 2017 — Rated 10 out of 10 by Robert Wood Zerorez Phoenix
What do you like about our products and services?

Arrived early after a confirmation phone call.

Report a concern   March 31, 2017 — Rated 9 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Quick efficient, and the carpets looked amazing

Report a concern   March 31, 2017 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Very nice and friendly service! Your service tech answered all my questions and did a great jod!

Report a concern   March 31, 2017 — Rated 10 out of 10 by A.J. Zerorez Phoenix
What do you like about our products and services?

Pleasant serviceman. Good job. On time.

Report a concern   March 31, 2017 — Rated 6 out of 10 by B.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Skylar was great at saving me money, but needs a little more attention to detail mop up. I had water spots that I had to clean up my self.

Report a concern   March 31, 2017 — Rated 8 out of 10 by M.V. Zerorez Phoenix
What could we do to improve?

We have been hesitant about returning our questionnaire, we are pleased with our carpet cleaning, except for a spot in our den...but, our grout cleaning was a disappointment, looks as if it wasn't cleaned at all...and we also paid to have it sealed, so now our concern is can we ever get the grout clean.

John, was very pleasant and knowledgeable with the products.

Report a concern   March 31, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Tile was cleaned ,Tech was professional,No up sale

Report a concern   March 31, 2017 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

The friendly personnel, how fast the carpet dries. Awesome! The carpet was like new again.

Thanks!!!

Report a concern   March 31, 2017 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

The technician was great! He takes pride in doing a great job!

Report a concern   March 31, 2017 — Rated 6 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My couch & chair are cleaned & Kevin seemed competent, BUT my furniture has wand marks [Don't know a better way to describe them] all over it & I have an appointment with you to assess the result of the cleaning. In this instance, I am not happy as I have to have you come here again for something that should NOT have happened. Takes up more time on my day off

Report a concern   March 31, 2017 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Friendly service technician, on time and attention to detail.


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