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based on 87544 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional
The tech was amazing!
I feel like to get a deeper clean, I had to pay more.
The service was fantastic! The product worked on my filthy pet stained carpets and my upholstery and I never thought all the stains would come out but they did!
Service person was on time and did a great job cleaning the traffic areas.
Tanner was great very friendly
The technician was great. Please email me the paid receipt asap.
Our carpets look great! Thanks again for terrific service.
I thought your technician did a good job and was on time etc. I did think that we showed some residue on the carpets, but the carpets did look better than they did for sure.
The carpet looks great! The technician did a great job. We were not prepared for how long the carpet remains damp. Would suggest warning customers ahead of time. We would have prepared for it had we know.
Your service technician was very informative and professional, was very honest about what he might be able to get clean and what he might not be able to get clean. In the end the stain was removed that I wanted removed from the carpet.
I was very happy with the service. He did an excellent job and was even early.
Your rep who came to my house was great!
They were very friendly and did a good job
The grout did not come as clean as I had hoped. The before and after is very nominal. I really can't see a visible difference. If it truly can't come clean, I'm ok with that. What I'm absolutely not ok with is that the technician talked my husband into sealing the grout. So not only did it increase the expense dramatically, he sealed in dirty grout!
Loved the service, my carpeting looks new and it has been n my house for 15 years! Peter, the tech that did the cleaning, is an absolutely fabulous fellow. Courteous, friendly, efficient, and professional. Thank you Zerorez!
everything was great!
My Technichian Louis was awesome! He took his time to explain to me all that I was concerned about. He was very polite, efficient and on-time. He did a great job with the entire upstairs carpet and stairwell. The carpet looks great. Thanks so much for a great experience.
All good
Floors came out very clean and service guy was very knowledgeable and friendly. He took the time to explain what he was doing.
Aaron was very personable and thorough. And of course, my carpet looked great and was actually soft after cleaning.
Great follow through and follow up.
Friendly, organized, and professional, willing to educate me on the cleaning process.
Awesome experience, thank you.
Luis was awesome! This was our first time using zerorez and he explained all the services we were getting and the impact they would have on our carpet. He was efficient in applying our carpet treatment. The quality of what zerorez provides was great but Luis made this service a great experience and one we will do again! Thank you!!
Your technician Mitch was wonderful. He was very polite and knowledgeable about his job.
The price of the service increased substantially after the tech was actually at the first home we had scheduled. I kind of feel that I was up sold quite a few services that were not discussed and decided when making the reservation. I have another home scheduled to be serviced next week and I am afraid of what the bill is going to actually be.
Quality and speed of service!
Very professional and my carpet look very good!
Great product and service people
I never got my receipt emailed to me.
Tile did not come clean at all...was still sticky stuff left behind from kids. Grout did not change color a bit. Not an exaggeration, complete waste of money..
Carpet did come out decent..just about as clean as any other company would get it..upside was that carpet dried fast and was not crunchy at all! I liked that for sure. I recommend 0rez for carpet but not tile cleaning...
Phone rep spoke very highly out the predicted outcome. However the tech was a realist and told me exactly what to expect..im greatfull for him but felt decieved by phone rep. I'll hold off on posting my review online till i hear back from your company.
Call me
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