Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84594 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 30, 2017 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Carpets were cleaned effectively. Technician was very careful and polite.

Report a concern   March 30, 2017 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Carpet looks renewed and clean. No Chems great!

Report a concern   March 30, 2017 — Rated 10 out of 10 by Patricia Strong Zerorez Phoenix
What do you like about our products and services?

Service is excellent from first call to book services to finished cleaning. And don't get me started on how wonderful your technician JOSH is. He is a keeper! Can't say enough about how professional, how friendly, nice manners and very polite, speaks excellent English, and excellent salesperson!! I have only used Zerorez for cleaning my carpets so cannot compare to others but would never let others clean my carpet either! No false advertising with this company. A plus all the way around.

Report a concern   March 30, 2017 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

it works

Report a concern   March 30, 2017 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

Did a very good job on high traffic areas. The service person was polite, professional and knowledgeable.

Report a concern   March 30, 2017 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

I am a first time customer and I am very pleased with your service. I had a great experience. My carpet looks amazing. Thank you.

Report a concern   March 30, 2017 — Rated 7 out of 10 by D.K. Zerorez Phoenix
What could we do to improve?

There is still a section of the carpet that does not smell clean

Report a concern   March 29, 2017 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

No residue

Report a concern   March 29, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Your technician educated me on the entire process and was thoroughly respectful. My carpets turned out amazing!

Report a concern   March 29, 2017 — Rated 10 out of 10 by Steve Abernathy Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals, good through cleaning system. The young man was kind, and professional while explaining the process to me.
I already shared my experience with my co workers. 👍😄

Report a concern   March 29, 2017 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

no soap or fragrance

Report a concern   March 29, 2017 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Service. Very good. Person doing job was very good. Do not share info Pleas Was very pleased all around

Report a concern   March 29, 2017 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Professional and friendly technician.

Report a concern   March 29, 2017 — Rated 10 out of 10 by S.N. Zerorez Phoenix
What do you like about our products and services?

The technician called and was even 15 minutes early. He was very professional as I discussed what I wanted cleaned on my sectional. He got out the darker spots where my dog lays. It came out looking almost new (great for 9 year old furniture)!

I've been using the complimentary sample bottle Zerorez on my stainless steel sink and it dries nice and looks very clean. I used it also on granite countertops and they came out really shiny.

I highly recommend Zerorez.
Sincerely,
Name removed

Report a concern   March 29, 2017 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Easy to book appointment, fair pricing, end result looks great

Report a concern   March 29, 2017 — Rated 10 out of 10 by Ed Bramel Zerorez Phoenix
What do you like about our products and services?

TECHNICIAN WAS GREAT, VERY PLEASED WITH OUTCOME!!!

Report a concern   March 29, 2017 — Rated 10 out of 10 by Chris Hawthorne Zerorez Phoenix
What do you like about our products and services?

Very friendly, knowledgeable, and thorough service!

Report a concern   March 29, 2017 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

You know what you're getting -

Report a concern   March 29, 2017 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

Our technician was amazing, very service focused and did a great job.

Report a concern   March 29, 2017 — Rated 10 out of 10 by Patrick Reynolds Zerorez Phoenix
What do you like about our products and services?

The results were better than expected, the representative was thorough, and the price was reasonable.

Report a concern   March 29, 2017 — Rated 10 out of 10 by Jean Gregus Zerorez Phoenix
What do you like about our products and services?

Very good customer service from both the customer service rep who scheduled our appt and our technician.

Report a concern   March 29, 2017 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Good service - I was unable to open the email part about rating the technician. So I will say that my technician was Kyle and I rate his performance as 10.

Report a concern   March 29, 2017 — Rated 9 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

The techs are very friendly, clean and professional! they took care with my carpet and worked hard to give my traffic areas attention! I highly recommend them. I love that this company calls a head the same day and lets you know when they will be arriving!

Report a concern   March 29, 2017 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Appreciated that you all sent someone out to make things right.

Report a concern   March 29, 2017 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

The guy was super friendly fast and efficient told us about what he was using and everything and I like the fact that my carpet is not hard

Report a concern   March 29, 2017 — Rated 10 out of 10 by Jane Budrow Zerorez Phoenix
What do you like about our products and services?

I'm waiting to see if some the spots reappear! But the service was great, Tanner was very friendly and explained what he was going to do, and I appreciated the lack of a lingering odor. Jane Budrow

Report a concern   March 29, 2017 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Service was excellent. The results were great. I wouldn't use anyone else.

Report a concern   March 29, 2017 — Rated 5 out of 10 by J.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I noticed some spots on the carpet that I didn't notice before. And I had to go through and scrub them after the technician left. Now the technician was very professional and very polite. It wasn't till after he left and I went to go put the furniture back that I know to see spots. The spots were very easy to clean up and I was just wondering why the cleaning process didn't remove the stains ?

Report a concern   March 29, 2017 — Rated 10 out of 10 by Darren Trotter Zerorez Phoenix
What do you like about our products and services?

The tech that came to our house gave us a list of options and suggestions on how to best serve our needs. He did a fabulous job and our carpet and couch look so much better. Outstanding product you have coupled with great customer service.

I love it. Thanks.

Darren Trotter

Report a concern   March 29, 2017 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

I like that the carpet is not crunchy


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