What our clients think of us!

Products are what you advertise as. Service was wonderful. Dillion was wonderful.

The cost of Zerorez is considerably higher than the average carpet cleaners, so I had much higher expections of the end result. I know we had some bad pet stains, which the very worst ones were done very well ( I paid extra for the stain pretreat) however I am still seeing quite a few stains.

Be more consistent with your pricing for returning customers and easy with the up selling.

He did a good job cleaning the tile and grout, but then he left chunks of dirt on it. Did he reseal it with the dirt on top? I got a Bissell carpet cleaner and some enzymatic cleaner and have been removing the black stains on the white carpet. It's still stained but not like he left it. Also, the edges of the carpet and tile are black.

I don't want you to do anything. I will take care of it.

The quality of your product and your professional staff.

spots in my bedroom/computer room came back up the next morning, sadly enough I used spot shot on the stains and they have stayed away/technician was in and out of here quickly it took him longer to set up the equipment than he spent on my carpets/I didnt feel he really tried very hard was not impressed with service at all. my friend referred me and said her carpets turned out great, mine not so much

I had such a great experience with moving into my new house and getting the cleaning feeling. The workers should be able to receive tips

I like the whole idea of zero residue.
I love the respect in customer service that I received at every level of engaging with this company. I so much like the way you do business, I refer people to you on a regular basis. It's not just how good you do it, it's the way you do what you do so well. My 10-year-old daughter loves the way the carpet looks after you guys come. She wanted me to tell you that.

Customer service was excellent. A scheduling error was immediately remedied with a discount. Then the tech that came was courteous and professional and explained everything clearly. He sincerely made sure I was satisfied before he left. It was clear he cared about the service he provided and represented the company favorably. It was an excellent first impression and I will be a returning client.

Service tech did a very good job. Would do again.

Very friendly and efficient service technician. Very easy to schedule and great results!

Carpet and tile look really good. Varpet is soft, no residue.

Robert Holt arrived at the scheduled time. He reviewed the worked we desired to better understand our needs. Robert is very professional and has extensive knowledge of his work. He was very careful while preforming his work. Robert is very courteous. Once completed he instructed us in the care of our carpets and cautioned us regarding the wet surfaces. We will request Robert for all our future work.

The office staff was very courteous and help us with our needs. We received a call reminding us of the service date and a second call on the day of service to inform us of the arrival time of the Technician.

The technician was great! He walked me through on what he was going to do and what to expect. He was very professional. I will deffenitly use you guys again.

I liked the quick service and the outcome of my carpets.

How kind and throughro the staff is

I like how well trained your workers are...very professional! I think your products do a more through job than Stanley steamer products.

Prompt service. Our tech was polite and professional .

Carpet dried quickly and smelled fresh

Have had Zerorez out many times and have mostly been happy with results.This time, Peter Fortune cleaned our carpets. The carpets look amazing. His worked quickly but took time to get tough spots out. He is the best cleaner we've had.
Will use Zerorez again and request Peter.

All Expectations were exceeded, I will recommend and use ZeroRes again.

The entire process from beginning to end.

Zerorez is the best Brian did my house this time around and wow thats all I can say, my carpet looks like new all over again.

Carpet looked really nice when done - it was a very nice job

They, product and service man, do exactly what was advertised and suggested by advertisements and Zerorez customers.

Carpets turn out like they were new. Fast and friendly service. I would highly recommend this company to my friends.

Carpeting looks like new.

The tech was very professional. He did a great job and ensured I checked his work before he left and that I was happy!

Your technician was great.

Hello,

Kyle was just great! He did a wonderful job cleaning my carpets, and tile. He's very affable and professional too!
I would certainly use your services again!

Best,
J.W.