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based on 86553 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are pleased with our clean carpet and the pleasant serviceman Abel. We would recommend your carpet service to anyone.
You always get my carpet clean and it doesn't take that long to dry and the technicians are always very pleasant and knowledgeable. The last technician I had was very informative and helpful.
Friendly, professional and reasonably priced
The technicians are friendly and extremely helpful Trey specifically was our carpet tech for the first time we did business with you all. He was such a friendly and helpful person and went out of his way to make sure we had information for future care to our carpets as well as gave us some great tips . Our carpets went from shabby to chic. we will definitely be calling you guys again in six to 10 months.
Great professional service and customer service. Carpet tech was very conscientious and curteous.
The carpets turned out great and the special price made it worth it..!
Carpets look fabulous after cleaning and stay cleaner longer
Very thorough cleaning, friendly and knowledgeable technician, on time!
amazing technicians very open to listening to the needs of our family
My Carpets came out beautifully. My tile not so great. You've done the tile before and it has looked great. This time it looks dull and while not dirty almost like it needs to be mopped. It appeared dry, the tech said it was dry and Ok to walk on but when I walked across it I felt My feet were sticking and in one place I could see faint footmarks. I blame it partly on the weather, it was really humid and I thought possibly while it looked OK maybe the sealer wasn't really completely dry. Don't know but while I would definitely have you do the carpets again I doubt I would spend to have the tile done again.
My carpet turned out awesome. I like that there are no chemicals! I really like the zerorez water to clean my stainless appliances. the turn out smudge free!
Fast efficient and do a good job
Like that my carpet and furniture are clean and look good.
The man who cleaned the carpet was very kind and explained everything well. The carpet looks so much better!
I felt comfortable that pricing was fully discussed before any work was started and no payment was requested until I was satisfied with the job
No chemicals
Nice Job
your rep was ON time and did a MOST through job. Everything we could hope for and more!!!
After carpet dried non of the stains were gone....I wasn't expecting a miracle but I was hoping some would be gone.... Everyone that came over couldn't believe I had just had carpet cleaned.
KNIX radio
My service guy. I can't remember his name was so helpful and kind. And he did a great job
I didn't feel that the sectional sofa was cleaned very well-especially for the price. There are still stains on the couch that I thought should have come out.
The carpet came out ok, but I hear ads about how great Zerorez is about getting stains out of carpet. I still have stains that should have come out or at least should look better.
The guy who did the cleaning did a very quick job and didn't clean behind any of the bedroom doors.
It wasn't worth over $300 to get the carpet and sectional cleaned.
Our carpets look great! We can't believe the difference. We would definitely have Zerorez come back.
very quick, right to business
My carpet is 17 yrs. old, and now it looks great---better than it has in years! My former type of carpet cleaning NEVER got the carpet this clean. Technician Steve did a superior job and is obviously using a superior cleaning method!! I am very pleased!! Will recommend this service to my friends here in florence. thank you Steve and ZEROREZ!
Making sure that when the is done, the customer does not have any foot/shoe prints through out the house on the freshly cleaned tile.
No Chem smell or feel.
This is the second time I used zerorez & I'm very happy with the outcome on my carpet. Also the technician was very nice & wanted to make sure I was satisfied with the carpet cleaning. I'm very Happy.
Technician was knowledgeable and helpful, he was relaxed and answered all my questions completely. Product is great.
The tech Victor was great and friendly. Very knowledgable about the product. My carpet looked brand new and it is 20 years old.