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based on 84594 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your process is so much less disruptive than other processes and just as effective.
Your company made our carpets looks like new again. With Kids, a dog, and a cat the carpets get plenty of use. Amazing how good the tile looks also. Very satisfied.
Steve was very informative & helpful.
the courteous service (like we received from Jeff) and the results are great.
You were able to remove stains that no one else could remove, and the carpet stays clean longer because you don't use shampoo.
They do a great job, always!
On time, nice guys, do a great job - efficient!
Arrived on time and extremely professional.
I had asked about getting the carpet clean at the edges near the wall. I was told that would not be a problem when the appointment was made. When the technician started cleaning the carpet he said the dark edges could not be cleaned. This was basically the main reason I wanted the carpet cleaned. Also the carpet is hard and crunchy, no better than the last time I had it cleaned using an inferior company with a Groupon voucher. I would appreciate a visit to show you how bad the carpet turned out. I have only minimally walked on it since it upsets me to the point of sleeping on the couch downstairs.
Carpet cleaning
Knowlagable staff frendley service and great results
No matter how dirty my carpet is it always looks new when Zerorez leaves !!!!
Quick and courteous. Very thorough and willing to assist with moving furniture.
That there are no chemicals, or soap, and that the high water temperature with the water cleans and dries fast. The techs are very helpful and provide information to questions.
The tech was friendly, informative and did a great job.
Always on time Service people are courteous. Carpet is very clean & dries very quickly
naturally based
On time and extremely professional.
My carpet looks great and my tile was cleaned for the first time and looks wonderful!
The Tech that came out was friendly knowledgeable and very kind. Carpet looks great but did take just over 24hrs to dry to put furniture back.
Nothing left in the carpet to attract dirt.
I liked that he was quick but thorough. I like that my house didn't smell like chemicals and that my carpet did not feel crunchy after it dried.
The know the carpet is clean and that's peace of mind!
More competitive pricing
It dries the carpet quickly and it doesn't leave it crunchy.
There are still spots on the carpet in front of the sofa. Even though the service tech was nice about it he knocked a hole in the wall here he entered with the hoses. He did do one of the rooms scotch guard for free to offset the price to fix it but it still happened. It also took 16 hours for the carpets to dry and that is with the air conditioner set at 72 and all the fans on in the house.
I also requested that he look at the white wool berber to see if you could clean it and he did not advise me on that.
It would be helpful to have a tech come back out to address the stains in front of the sofa.
Technician was friendly and quick, results were great!
Very quick response, reasonably priced, and the process/product works fantastic!
gets carpets clean! no chemical smell, and no crunchy residue.

this was the 3rd (??) time I used Zerorez from the moment you call and get the voicemail, you know the experience will be over the top. The technician was great, thoughtful, polite. Worked efficiently and quietly.