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based on 86554 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The receptionist was very friendly. She called and said the technician was running early and asked if I wanted an earlier appointment. I thought that was a nice touch.
Trey did a great job.
Zanden is the best! He is thorough and very kind!!! He provides the best service!!! 2nd time using zerores bc of him!!!
Kind, helpful service
The clean, non-crunchy feel of the carpet after cleaning.
Love ZEROREZ! No chemicals and carpets are always super clean and fresh.
Chemical free
Great service!
Very happy with Josh! Thank you!
I liked our carpet technician and his knowledge of what to do.
I am very pleased with the carpet cleaning. Andrew did a great job! He was very polite and professional. I am anxious to try out the empowered cleaning fluid I also purchased.
The cleaning was 95% clean, some area was not able to completely clean!
Fast, knowledgeable, good service.
Cody was very professional and courteous. He did a great job for us and we are extremely satisfied. Thank you Troy & Wendy 913 W. Cedar Tree Drive, Phone number removed
David the one that clean our carpet was very proficient and the carpet looks every clean excellent job
Carpet looks great and the technician was very friendly. He explained the process from start to finish.
Zero Rez is always on time and does what is asked of the employees.
Your product works beautifully. We have almost white carpets and they look fabulous. I would like to give a special 10 for the technician. He did a terrific job and was professional and friendly. I'd like to have him back next year. He did a GREAT job.
Great results for an affordable price!
I have 5 dogs and had some areas of pet stains. Zero Rez cleaned my carpets like new and there was Bonnard odor afterwards. My carpets look brand new now! The technician was very professional and friendly!
Very happy with the service. Glen was a great technician, came early, and was done within 45 minutes. Very happy with the service!
No chemicals! Fast response and drying time.
Fair price. Easy scheduling. On time technician. No surprises.
Pet friendly, quick drying, and don't have to worry about chemicals. Also, the technician is knowledgeable, professional and very nice.
Very good service. showed up ontime. did a great job
The technician was nice and answered my questions and did a good job overall. But at the end he went out to the truck and sat down in the air conditioned vehicle. He was filling out some forms or texting. I don't know what he was doing. But he left the large and small hoses in the door way with the door partially opened. It was 114 degrees and my ac was running with the door open while he sits in the truck. The job was complete. He should have removed the hoses from the house and closed the door. I had to remove the hoses and close the door to start the house cooling down again after the door was open for the cleaning. It was careless and unprofessional of the tech to not close up the house after completing the job especially on a hot summer afternoon. What to do to make it right? Nothing really. But a free tile cleaning for the house would be nice.
You did not get the urine smell out of the carpet in the front room
The product worked great on my floors and I am glad its kid and pet friendly. The technician was awesome and did a good job explaining everything and answering all my questions
I had my ceramic tiles and grout and a sofa and loveseat cleaned. When the technician was completed, I told him the grout still looked the same as it did prior to the cleaning. He informed me that it was just wet and needed to dry. He also said my tiles were in very good conditions and he tested the floor with a towel and it was in fact clean. I waited to 4 hours before going into my kitchen which was the high traffic area and the grout did not look any different once dry. I felt like I wasted that portion of the service. I will use the home remedy of baking soda and vinegar to clean my grout this weekend.
I was satisfied with the cleaning of the sofa and loveseat.
The carpet seems really clean and I think it will last longer. Your people are very nice.