- Phone: (480) 507-2419
- Visit Website
based on 86554 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
YOU ALREADY DID
My service man was especially nice!
Promptness, courtesy and professionalism.
The customer service is amazing every time I have every called. I truly appreciate that you gave us a returning customer deal. I think its important to do things for people that continue to use your service rather than just new ones. I also appreciated that our technician took extra time to try to get some specific spots clean.
No chemicals.
Your technicians are very professional. The quality of the product is top notch. I like that there isn't any leftover residue. It dries very quickly.
Josh was very patient and informative.
He worked very efficiently.
The carpet looked much better when he was done.
I would have liked to have given him a tip, but he said that he was unable to accept them. He did not complain about that at all.
I wonder why there is a no tip policy?
They were very professional
The was no too wet and the carpet spots are gone for the n most part.
Tech was very aware of the special needs of our Residents and staff. Staff review included asking for the same Technician the next time because he was so good.
Be honest abut the price. Hiding the enviro fee was BS.
All in all it was okay and the price reasonable. the phone salespeople got mixed up a couple times but nothing major.
It doesn't soak the carpet or take a long time to dry. There are no smells or odors left afterwards. The employees are quick, efficient & professional.
Our tech was great. On time, no pressure and did a great job.
Professional and quick with great results
Super friendly very truthful and showed what you actually were paying for
I love how your products are chemical free
Excellent service and results!
Peter and Julius came out to clean my very dirty carpets. I did not think they would turn out as good as they did. I had a stain in my dressing area that others were not able to get out and Resolve could not touch. I brought the stain to Peter's attention and he said he had a special solution that he thought might work. I am thinking yeah, right, no one else and nothing else was able to move that stain. Peter said that this solution would continue to work and he was so right. That stain, that has been in my carpet for years is now gone. It was right in the middle of the room and i would also look at it. It was driving me and my husband crazy. It is now just a memory. They took their time in cleaning my carpets, wanting to make sure they turned out perfect. The carpets were very soft, no crunch, from soap residue, like others have left. I would highly recommend Zerorez to my friends. I will for sure use them in the future. Thank you Peter and Julius, you both are a real asset to Zerorez. Thank you, First name removed
The professional and quick response, update and progress. Everything they clean turns out better than anyone can imagine. I am always pleased.
Carpet looks great!!
I love how clean my carpets are!
They work and the people are friendly.
I was very happy with Kyle my technician. He was very pleasant and thorough with his cleaning. I was thrilled with the results! My carpets looked so clean and none of the spots have returned. I will definitely use zerorez again!
Fast less moisture left in the carpet. No cmeaning agent smell
It was two expensive, 2 hours for 400 dollars and then they wanted more money to better remove stains and remove odor.
Would have expected more for the money, they should have done a great job for that money and got rid of my stains.
carpets were cleaned well, and the tech did a great job but i was never emailed an invoice, and never got any kind of receipt for my payment i understand everyone is doing this electronically these day, but i need a printable receipt for my tax records
friendly contacted prior to arriving and when finished great service.
Bryan was very clear with us in what he was going to do and explaining the pricing. He also listened to what we had to say and was able to remember it. He was very thorough with the cleaning and was working very hard.
The carpet looks much better than I was expecting.
Thank You
Your technician was on time and worked very quickly. The cost was also reasonable.