- Phone: (480) 507-2419
- Visit Website
based on 86554 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The techniction was very knowledgeable of the porecess. Our carpets look like new. We will definitely use ZEROREZ again.
Great service, great product
Fantastic service, friendly and very personable employees. Was very attentive to showing how,what and where when cleaning the carpets and what to expect. Highly recommended and will use again in the future.
Worked -- car is all clean now! Just wish there was a promo running at the time to have saved some money. Tech super friendly and was out working hard in the summer heat no less.
I asked for my rug to be cleaned. It is made of Rayon, and they said it could be cleaned, and it now looks 10 times worse that it did before they cleaned it! I think it is ruined! Im so disappointed and angry.
Fairly easy to schedule. Eric was very friendly, respectful, knowledgeable and thorough. Plus the end result looks super! No more icky stains.
James Rall was extremely professional and personable. In addition, James was thorough in cleaning our homes carpets. I'm a satisfied customer.
Best regards First name removed....
Everything
The lady was very polite on the phone when calling to tell us the time of arrival. The gentleman was on time. He explained the process of using less chemicals but high PH water to clean the carpet. My husband immediately could tell a difference when he came home from work. The carpet dried in the time frame described.
Super quick job, super high quality clean. Want to do my tiles but the cost is high
The cleaner was friendly, on time, worked very hard. answered every question we had.
I like your method of cleaning carpet using higher ph water, less chemicals.
Heard a lot of good things on the Radio, wanted to find out for myself. Very pleased with Robert. He did an excellent job. The follow up with the supervisor was just a plus. Have had carpet cleaned by many other companies, but I am convinced now that Zerorez is our carpet cleaning company. Oh and the 10 yr old carpet looks almost like new.
Reduce the cost for hallways. It is very expensive. I am waiting the odor of wet carpets to go away. I still have a strong urine smell in my carpets even through we did not find any major locations. Approx 7 light spots of 2-3" or less in 3 rooms and a hallway. It took my rugs over 12 hours to dry.
I love how fast the carpets dry. I also love the smell of the spot remover. I have used them twice now and each time the representative was very professional.
I like the empowered water rather than soaps.
I thought the employee was friendly.
Was on time and good and my carpet looks wonderful.
Found your technicians to be professional and friendly
Really like the fact that there are no chemicals used in the cleaning process.
Great prompt service. Friendly employees.
Friendly and professional staff. Great workmanship! Very pleased.
The high traffic areas still aren't very clean and after only 2 weeks (with no shoes on in the house) those few areas are already not looking clean. Completely disappointed for the amount of money I paid. I have paid far less in the past and got better results.
My house looks great. Clean carpets just make the house feel spotless.
Various sensitivities to chems make me particularly appreciative of your process for cleaning carpets and other surfaces. Your employee, Robert, did a particularly good job on our older carpet, working hard on stains with your empowered water, since I cannot tolerate the citrus pretreat product. He did a fine job, and should be commended for it, especially in the very hot weather of late. Thanks again, and please thank Robert for me and my husband.
Professional, on time, communicative. Eshmael was excellent, helpful and did a great job of explaining the process each step of the way. He is fantastic!
My carpets actually look and are clean!!
Trey Rogers is the best tech you have and he did the best job anyone of your techs have every done for me. You really need to put as a trainer of your tech he has the skills of a manager and I would know because I trained sales people for Zellerbach Papper Company in the early 1980's and I owned my company and hired sales people as well as managing the company for over eighteen years, so I know a great sales person. Trey is friendly, very knowledge of services and products. He gets 100 plus points in all things. You have a winner working for you don't let him go and he really deserves a raise.
Name removed
Sofas look so bright and new. Great job. A bit pricey for 2 love seats.
Expensive for the amount of time spent
Everything and the service was great