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based on 86554 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
no chemicals... i have a large parrot...
The technician was friendly and professional, and the carpet looks amazing! I just wish I'd called you sooner. Would definitely recommend you to my friends.
Arrived on time, friendly, professional. Did a good job..
Very responsive, and when the job isn't done correctly the first time, you will send a more experienced technician to follow up and do it right.
The professionalism
The tech was very professional and respectful.
Service person spoke to me as if I was a child. He convinced me to let him put the protectant on the carpet. Told me he learned by showing others and wanted to show me at the end of the appointment what the protectant did. It looked cool on the index card but we tried the same on our carpet and water immediately sunk in. $400+ for carpets cleaning a bedroom, staircase, loft, and hallway with water? Took him about an hour. Even attorneys don't make that much. I will avoid Zerorez in the future for sure.
Cleaning with no chemicals. Carpets were cleaned really well and dark spots came out
I am in awe that you were able to get dried up green putty out of my carpets! Thank you!
no harsh chemicals are used to clean with.
I like that there are not a lot of chemicals used and my carpets are cleaned well.
Very effective
Prompt courteous technicians
showed up on time, truck mounted system.
I called on Monday short notice...Tyler showed up the next day! Was fast and friendly. Thank you!!
The technician was prompt, professional, efficient and informative. I was amazed at how well many of the stains, which I thought would be impossible to remove, were eliminated, 100% or close to 100%.
My carpets look like new when the cleaning is done and I like that the product is environmentally safe. The representative that cleaned my carpets was friendly, focused on the task and answered all my questions professionally.
Tyrone was punctual and came well equipped. I had stairs a landing, a loft, a hallway and two bedroom rugs cleaned in addition to the kitchen, dining room and entry room tiles. Excellent job!
Diana Cline
I live out of town. It was easy to schedule someone to go out and clean and reseal grout on a rental property. They did a great job and even rolled up the old rug left by previous owner. Floors look great. Thanks
Zerorez provides a quality cleaning without soapy residue and the service technicians are considerate and on time for appointments.
No chemicals.
Tech was excellent and was 100% on time, polite, etc.
we moved in to new house with kids and grandkids. the first time my grandson walked in house his head swelled like a basketball. The prior people had Cats. we called ZEROREZ and the next day they came and cleaned our carpets and never has he had an issue again..
True Believer.
The technician Sandon Adamson did a excellent job! Will use Zerorez from now on. Thanks
Other times I've had my living room carpet cleaned, the pet stains came out better. This time they didn't come out at all.
service went quickly and was very efficient service tech was very affable and had a very professional look
I thought my service technician was professional and very knowledgeable. He did a great job with my tile, grout, and carpet. I am concerned about the health and well-being of your employees. He was applying the grout sealer and it was very clear that you need to provide respirators to your service technicians. It is clearly labeled on the can. He was coughing deep in his chest. It was making me light headed and I was sitting outside on my porch with the door open so he could get some air!
Randall was awesome and did a great job! Thank you.
Chemicalfree, safe for people and pets.
My carpet was still dirty I wasn't impressed they still look the same
Very professional, on time, attention to detail. We had one very bad stain from a bamboo planter. Several companies tried to get the stain out, but failed completely. We were amazing at how much lighter the stain was. They did an excellent job. It helped with the sale of our home!