Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87553 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 11, 2017 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

Very professional & detailed in explaining the procedures required for best results. I’ve been using your service for years & have referred you to others. I love the no residue left behind...perfect name for your company!

Report a concern   October 11, 2017 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

You never pay more than the price quoted and the guys that clean the carpet are very nice.

Report a concern   October 11, 2017 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

ZeroreZ stAnds behind their work.

Report a concern   October 10, 2017 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Zero residue high priority.
On time
Up front with cost and expectations
Tech was very professional and friendly.

Report a concern   October 10, 2017 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

very punctual and thorough.

Report a concern   October 10, 2017 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

The fact that there are no chemicals involved, and no residue.

Report a concern   October 10, 2017 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Carpet turned out great

Report a concern   October 10, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

It was quick and your serviceman was very nice

Report a concern   October 10, 2017 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Friendly and competent service people

Report a concern   October 10, 2017 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

You tech did an excellent job. Cleaned our carpets and grout. He protected the carpet with a stain repellant and sealed the grout.

He was kind courteous and did a thorough job.

Report a concern   October 10, 2017 — Rated 10 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

I am very pleased with the on time performance, the great srevice by the tech and the results. Thankz Zerorez

Report a concern   October 10, 2017 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

u do a good job!

Report a concern   October 10, 2017 — Rated 2 out of 10 by G.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The work was well done and the technician, Kyle was very kind. Phone operator had cancelled the original scheduled event. This caused a great deal of problems. Poor ability to respond and correct this.

Report a concern   October 10, 2017 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Clean, fast, reasonable price.

Report a concern   October 10, 2017 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

I've had my carpet cleaned by three different company's ant this cleaning is far above the others

Report a concern   October 10, 2017 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Your process is working...and, your technicians are professional.
Thank you.
First name removed and Jane Last name removed

Report a concern   October 10, 2017 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

All the health benefits for environment and wellbeing of household.

Report a concern   October 10, 2017 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

The whole experience!

Report a concern   October 10, 2017 — Rated 9 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Technician arrived on time, was professional and did a great job on my carpet and tile.

Report a concern   October 10, 2017 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Great Service:)

Report a concern   October 10, 2017 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Did a great job-made my dog carpets look good!!!

Report a concern   October 10, 2017 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Very happy with how the extremely dirty carpet and floors came clean. Service person was friendly and knowledgeable. Did a good job.

Report a concern   October 10, 2017 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Amazing product

Report a concern   October 10, 2017 — Rated 5 out of 10 by S.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Don't move furniture. Soil returning in some areas after just a couple of weeks (maybe I just need to replace the rug!?)

Report a concern   October 10, 2017 — Rated 8 out of 10 by D.T. Zerorez Phoenix
What could we do to improve?

The cost was pretty high, pretty good job but still some stubborn areas. Nice Tech. :)

Report a concern   October 9, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

I called and the receptionist rearranged schedules and got me in the next day. I had a pet accident and really didn't want to wait.
Erin called 20 min before he arrived and was thorough and quick..No more pet stains or odor and my carpets look and feel soft no residue. Like new again.

Report a concern   October 9, 2017 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

Extremely effective and efficiently. The technician, Kyle was not only knowledgeable but honest. He provides a quick assessment, communicated the risks and asked if I wanted to proceed before starting. The also arrived on time and kept to the estimate. The carpet was in terrible shape...and given what Kyle had to work with he was even amazed at the results.

Report a concern   October 9, 2017 — Rated 10 out of 10 by D.Z. Zerorez Phoenix
What do you like about our products and services?

I am very very pleased, and have already spoke highly about the cleaning to my co workers

Report a concern   October 9, 2017 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Appreciated you being so timely - did exactly what you said. Called ahead and then 20 mi utes before your arrival. Did a good job on my tile and cleaned up good before leaving.
I would recommend!

Report a concern   October 9, 2017 — Rated 7 out of 10 by J.T. Zerorez Phoenix
What could we do to improve?

They do a good job of cleaning our tiled area but very pricey (almost $300 and they didn't clean any of the four bedrooms in our house - just the main living areas, hallway, and one bathroom). They were prompt and efficient as well, just can't afford to have them come except every two years or so.


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