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based on 87547 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I can't say too much about your cleaning process. Especially the fact that you were able to remove all the dog urine from the rug, pad, and I suspect the concrete floor. Wally was your technician and was very professional and obviously knew his job. He took the time to explain the process and how it worked. I've used your service before, and will continue to do so.
Very friendly and professional.
The service was excellent and your employee was friendly
Carpet and tile are 15 years old and look close to new. I did not expect them to look so clean. Kyle the Tech was wonderful and I'm sure he spent more time on this job than he should have to make my house as clean as he could get it. Zerorez has a special guy there.
Zerorez has consistently provided year over year quality to my family. My carpets are clean and refreshed, they last longer thanks to treatment, they dry in a fraction of the time and the service professionals are exemplary.
No chemicals
The man who did my carpets (Sorry, I don't remember his name) was very professional, friendly, and worked hard.
Professional combined with excellent cleaning is difficult to beat. Casey was outstanding. Would periodically check with me as to how cleaning was occurring. Represents Zerorez in the highest order.
Zerorez is just simply AMAZING ❤️👍
The technician was on-time, early actually. He introduced himself to me and he provided me a quote for the services. My tile floors and grout have never looked better!
Technician was on time, very efficient and let me know exactly what was going on. Left the rest of the home clean from the work, and the carpet and furniture looked great. Only minor thing was I forgot to ask him to do the closet -- but that was my fault. Would not hesitate to call when we need cleaning again.
Too much water or fluid. My carpets are still wet 30 hours after the cleaning was finished. It was also very expensive.
I like that my carpets stay clean longer and I don't need to worry about soapy residue. Also, give Todd a raise. That guy worked his butt off. I'll be specifically requesting him next time. He definitely made me feel better about paying more to have my carpets cleaned with you guys.
Kevin was very professional, and did an awesome job, he was quick and efficient. 10/10 would recommend.
Customer service was excellent!
I had my grout cleaned and it came out great.
Technician was professional and on time! He did an AMAZING JOB!! Our carpets look brand new!!
I didn't like the way the carpet felt afterwards...a little crunchy
Thank you for doing such a great job cleaning iur carpets and rugs!! The job was done efficiently and promptly!! You guys are the best!!
Steve our guy was very respectful of my home and also informative about the options to solve my carpet issues, I would definitely recommend him to my family and friends.
I was not please with the results of my white carpet. Once it was dry, the carpet was hard and crunchy to touch even after vacuuming. It also now has a grey finish and looks like it was cleaned with dirty water. Very, very dissatisfied. I understand that white carpet dulls with age and wear but the difference that you cleaners made was horrible, even on the areas that has no traffic at all is shades darker. Plus the entire floor now looks streaky. I have heard great things about your company but I feel this time you dropped the ball. I was surprised how fast they finished that room but now I understands. Very poor job.
Thank you.
Professional courteous technicians who do an amazing job!
Fresh smell no chemical residue, professional and well trained employees.
I appreciated the courteous responses the technician had to all of my questions.
How quickly the carpet cleaning was completed. 4 rooms in less than 45 minutes.
Service techs are outstanding.
Not toxic & really cleans
Professional and efficient
Services are outstanding. Always on time, always cleans up after service is complete. Technician, pleasant, knowledgeable and efficient. Very happy that water is only used. Price is good too.
The grout and the furniture look great!
Everything was great. The carpets stayed wet almost all day when last time we used zerorez that didn't happen. I don't think all the water was sucked out because our house is humid as well.