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based on 87547 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick to finish.
Even though first scheduled appointment between 3 and 5 on Monday no one showed up, no call, text, no nothing. I waited till 6 for tech then it was too late to call the office. After being on hold for quite awhile next day dispatcher said tech was in an accident......after rescheduling for Tuesday afternoon between 2 and 4 at 3:30 tech was 20 minutes away. Half an hour later dispatcher called back to say tech was in an accident......hum. But I would have a tech soon and she was right.
Generous discount was offered.
So what I like about Zerorez is they eventually get the job done and with an awesome tech who didn't waste any time.
Thanks, I'll call you next year as I have in the past.
Quick, clean and easy to schedule
Personable tech, good job.
The product and the technicians are the very best.
Great Service, explained everything in detail and did a very thorough job! Thanks
Your carpet service is one of the best I have ever used. The tech was so courteous and worked quite hard to get rid of the spots out on our Thank you...
always on time, carpets always cleaned- such good service.
Advertising which I didn't know about. So, I can let you do more. Worker are very kind and giod personality. I will recommend to my friend
Could schedule quickly and great results
The technician was very efficient. The tile and grout looked great.
My technician did a great job!
I like your carpet cleaning services and have used your company for my daughters house too.
The three room special is ideal for my needs. Your technician did a good job.
You guys were awesome to work with. Great customer service, technician did a fabulous job. Would absolutely use you again in the future.
Excellent results cleaning our tile and grout!
Experienced techs & offer deep extraction.
I like that you honored your guarantee and resolve all my issues. Thank you!
That they are non-chemical based.
Technician answered my questions. My carpets look great.
The employee that went over was very friendly, had alot of great info, amazing service and very professional. The carpets looked and smelled great after he left.
Service person was friendly and efficient.
Our tech was AWESOME! He did a great job and was very personable. Our time window was 8-12. I called at 1130 and they said the new window was 11-1. Our tech ended up coming at 130. So that part was a little frustrating but not sure what was going on. Either way our tech made up for it!
Good , very satisfied
Service was great!
Travertine & grout was extremely clean. The service technician was excellent. Courteous and very hard working.
He got stains out we were worried about
The people that work there are great and Zerorez is the only company that cleans and keeps our carpets clean. The stains never return.
the carpet is now very clean!
Your technician was very efficient, pleasant, respectful and knowledgeable.
No residue, dried pretty quickly and friendly guy, Mitchell who cleaned my carpet!
I told you to call me so I could pay for it, you never called me and made my mother pay. When the technician arrived he wasnt even aware of what he was doing for the house, thought he was doing all carpet and no tile. The carpets dont even look any cleaner than before.
The service is always wonderful and great products