Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84598 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 1, 2017 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Excellent communication from service staff about scheduling and arrival of technician. Tanner food brassy job for us, also! We're extremely pleased with the results of the cleaning. Carpets look much better.

Report a concern   May 1, 2017 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Very professional when the service person got to the house, used all the proper protective items to make sure no damages happen

Report a concern   May 1, 2017 — Rated 9 out of 10 by N.D. Zerorez Phoenix
What do you like about our products and services?

Service was good, technician was friendly and efficient. I would use the service again.

Report a concern   May 1, 2017 — Rated 0 out of 10 by R.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The master bedroom looked like it was totally forgot. I'm not happy with the service that I received.

Report a concern   May 1, 2017 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

Carpet looks great! The tech was very friendly and professional. I intend to use your company again in the near future!

Report a concern   May 1, 2017 — Rated 4 out of 10 by C.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The rooms with the pet stains still has a strong odor. The carpet was left crunchy

Report a concern   April 30, 2017 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

easy to book, consistant, technicians are friendly, honest, and helpful.

Report a concern   April 30, 2017 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

My white fablic couch is really clean, without residue and smelling fresh. Thank Luis!

Report a concern   April 30, 2017 — Rated 9 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Service was given exactly like your website says it will be. Everything was explained and all questions were answered.

Report a concern   April 30, 2017 — Rated 10 out of 10 by Julie Westover Zerorez Phoenix
What do you like about our products and services?

Zerorez did a fantastic job, left the carpeting looking better than ever & smelling so clean! I appreciate how Dillon worked with a positive outlook and was sensitive to our needs. Really a top-notch worker!!!

Report a concern   April 30, 2017 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Technician came on time and did a great job

Report a concern   April 30, 2017 — Rated 10 out of 10 by Z.L. Zerorez Phoenix
What do you like about our products and services?

Great job and quick

Report a concern   April 30, 2017 — Rated 10 out of 10 by Nilu Singh Zerorez Phoenix
What do you like about our products and services?

Great customer service and great job

Report a concern   April 30, 2017 — Rated 10 out of 10 by C.E. Zerorez Phoenix
What do you like about our products and services?

The results are fantastic.

Report a concern   April 30, 2017 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

It was awesome!! They did a great job!!! Definitely going to use them again

Report a concern   April 30, 2017 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

The carpets are cleaned and dried exactly as claimed in the adds. The representative was in touch before his on time arrival and he did an excellent job on the upholstery. I like the fact that there is no soap involved in the process.

Report a concern   April 30, 2017 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Work very well! And a really good price!

Report a concern   April 30, 2017 — Rated 10 out of 10 by Mary Taylor Zerorez Phoenix
What do you like about our products and services?

Came as requested. Dried quicky and very clean. My contractor even noticed and commented that he would recommend after seeing the results without a soggy carpet.

Report a concern   April 30, 2017 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

Efficient, looks great!

Report a concern   April 30, 2017 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

No ifs ands or buts about it...Zerorez is the best carpet cleaning company out there!

Report a concern   April 30, 2017 — Rated 10 out of 10 by Melissa Bancuk Zerorez Phoenix
What do you like about our products and services?

Natural. Water works great. Faster drying

Report a concern   April 30, 2017 — Rated 10 out of 10 by Jane Waypa Zerorez Phoenix
What do you like about our products and services?

Friendly and efficient! The technician was right on time and got all areas done quickly.

Report a concern   April 30, 2017 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Everything!!

Report a concern   April 29, 2017 — Rated 8 out of 10 by S.R. Zerorez Phoenix
What could we do to improve?

The "two hour arrival window" could be tried to be shaved down somewhat. If a customer is the
first one of the day, and driving distance from the office to that house has been calculated,
and meetings etc, were announced more in advance, it seems like that window could be more like a half-hour, and would be more customer friendly.

Report a concern   April 29, 2017 — Rated 10 out of 10 by P.F. Zerorez Phoenix
What do you like about our products and services?

Love the way my carpet feels after plus no chemical smell

Report a concern   April 29, 2017 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

First name removed was one of the hardest working technicians we have ever had and was so good at explaining everything to us. Unlike other companies the product u use left no residue. A 10 experience for us!

Report a concern   April 29, 2017 — Rated 10 out of 10 by S.Z. Zerorez Phoenix
What do you like about our products and services?

Service was punctual and the carpets were very clean when he was done. They dried quickly

Report a concern   April 29, 2017 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Your service rep was very professional & worked really hard. I was very pleased with his work.

Report a concern   April 29, 2017 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Friendly people, quick service, product is as advertised.

Report a concern   April 29, 2017 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

The fact hat there is no soap used on my carpet, and the smell of the orange spray!


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