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based on 86550 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I use the empowered water to clean my stainless appliances. Love that it leaves no streaks.
My carpets always look like new when they have been cleaned.
Workers came in did their thing and left, rugs and chairs were very clean and my house didn't smell clean when they left, money well spent.
Did a good job, didn't leave the carpet too wet - and arrived on schedule.
My tech was very helpful and informative! He did a beautiful job cleaning my dirty carpets. They look like the day we moved in! I will be using them in the future!
Smells and looks great!
Dave our technician was great. He was prompt and made our carpets look like new!
Very professional, quick. Carpet dried quick.
Technician was on time and very efficient. Great job!
I have a an area rug that got pretty dirty over this year. Great job getting to look new again, and the price was much lower than I thought! See you next year! T Last name removed
Your people did a great job, were friendly and answered any question that I had
So far the carpet looks great, the two men that came to clean the carpet, were very professional, and explained every step. I would definitely recommend your company.
Prompt service. Knowledgeable technician. No stiff residue on carpet.
It seems to be not as hazardous.
Technitian was very professional, friendly, and did a thorough inspection before cleaning my carpet. I am very pleased with the service your company provided.
Everything: Arrived o time. Rug looks great. Immediately told me the problem area that they could not get clean. Easy to work with!
Our guy was friendly and informative. Very professional also.
Great service at our house, but struggled with the scheduling and rep on the phone.
The quality is hard to beat! I'm never disappointed
Zerorez is a fantastic company!! I've never seen a better cleaning. Also, everyone that I talked to and worked with were so friendly and helpful. I will definitely be recommending you to my friends and family. :)
The results were great. The men were prompt, professional, pleasant and had friendly personalities,and they were careful around furniture and doorways.
There was one area that didn't clean up as well as expected. I failed to point it out prior to the cleaning. I do like the system and will call again when the need arises. I did purchase an extra service based upon the technician's recommendation.
Your on-line ad implied your cleaning system can take care of pet accident marks on the carpet. I don't recall it saying anything about there being an extra $40 fee PER ROOM to do this. Also your fee to clean a chair is high. I was charged $60 and Stanley Steemer is $40. Your ad also says something about the carpets being dry by the time the kids get home from school--NOT--it took almost 24 hours as with other professional deep cleaners.
Having only 1 man do the entire job took a lot of time. Other cleaning services send 2 men and it's much more efficient.
But my biggest complaint is that you will not help move any furniture. This is a problem for people who are older, live alone or have physical limitations.
Stanley Steemer advertises that they will move you furniture, and put it on foam blocks when they're done to let the air circulate underneath.
The bottom line for me is that I repeatedly heard your ad on the radio driving around-took a chance to try someone new and it didn't work out. As you can tell, I get a lot more done with Stanley Steemer for less money and will go back to them.
I was truly satisfied with the results of my carpet. I was hoping to be one of the free customers chose to have paid. But your services was truly outstanding. Your employee was very respectful. Thank you so much and yes I do and would recommend your services to anyone.
The technician was very professional and took the time to explain the process as well as how to maintain tile.
Service was on time and great job.
Friendly. Honest. Upfront about prices.
I like knowing there will be no detergent residue left in the fabric or carpet. Things will stay cleaner for a longer period of time if there are no detergents to trap dirt.
The employees are pleasant and professional. The process was explained clearly and there were no surprises in cost.
Outstanding results / great service
So far so good. Everything was perfect, customer service was great and they were fast.
On-time professional and it looks fantastic
Service tec was on time & curtains to my home keeping it clean very professional explained product does and don'ts