- Phone: (480) 507-2419
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based on 87552 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best rug cleaning job I have ever had done. Will recommend Xerorez to all my friends.
Love both!
Thorough and professional!
I am very happy with the services and the company Devarr did a wonderful job re- doing my tiles in my kitchen I would recommend him again !!
Your service was recommended by my friend, Shirley Guilbault, who has used your service previously at her home. I appreciated the prompt arrival of the technician (there was a cancellation, so he was even able to come a bit earlier). He understood my confusion about the change in pricing quoted on the phone, and thoroughly explained the changes in the bill that were necessary (as the sectional I booked to be cleaned was entered as a sofa, despite my using the word "sectional" during the telephone call). He was very professional in both appearance and demeanor, and represented your business very well indeed.
Used your company for the first time last week and had a great experience. It was easy to schedule to the appointment and when they came they worked very hard to make it possible to clean my carpets, turned out my condo unit was outside the standard distance needed. They could easily told me they couldn't clean but instead they figured out a way to make it work. The carpets were very dirty and lots of pet stains but they did a great job cleaning them and they look great. Thank you so much.
Provide excellent services and friendly workers. Calls are made in timely manner when scheduling arrival times.
I have heard great things about your company and perhaps had my expectations too high. My carpet looked mediocre after the services but I figured that was because of the age of my carpet. I had a tile guy come steam my grout the next day and he ended up re-treating my carpet. It looks amazing. Its just unfortunate that he charges a fraction of the cost and the difference is night and day.
You guys have great customer service and worked hard, but unfortunately, didn't get the grout clean in my kitchen. I was disappointed in the results for the price.
On time and friendly staff
I had several badly stained areas on my carpet, however the technician was able to get them out after the first cleaning attempt. And, there were no chemical odors I will definitely be using this company again; as well as recommend them.
DS
My carpet didn't come out as nice as I anticipated and it kind of left a funny smell so I'm not happy. The stairs look really bad after the cleaning.
Quick service. Here when they say..carpet drys quickly....
Very thorough job!
Clean the floor great. Joshua was awesome!
Excellent results. Professional technician.
Kind personnel. Good work ethic. Good job..
I like how my carpet is cleaner! :)
Clean and quick
I loved the price. That hooked me in.
But When i saw the fabulous results, that made me a client for life! My carpets look brand new! Your prices are so reasonable, i can afford to do this more often. Also, for the price and results, i'll never do a store machine rental!
Your guys always work diligently trying to do their best. They are nice and polite. Our very old carpets come out looking clean. We use you every time. Thanks.
Great, friendly service.
Good job
Zerorez continually provides excellent service and quality work with minimum effort and cost to their customer. Thank you, Zerorez!
Your pricing for three rooms is competitive however charging double for someone to spray protectant over the area cleaned is very expensive. The other deterrent is that you charge for any kind of special treatment of an area. The first time you cleaned my carpet you sent someone out that did not do a good job and the carpets took 26 hours to dry. There were spots left behind so another tech came and you talked me into if you were able to clean my white wool burber carpet in the other part of the house then you wanted to do it then. You actually sent someone who knew the business the second time. There should not have to be a second time.
I would also like the ability to determine the time of day that you come so that we do not have to spend the night in the guest room because the carpets have not dried by 10:00 p.m. because you completed the job at 3:15.
The entire staff and service person were outstanding.
It's quick, clean, and the house isn't humid and steamy.
Very professional & detailed in explaining the procedures required for best results. I’ve been using your service for years & have referred you to others. I love the no residue left behind...perfect name for your company!
I had asked for Paul who had done my carpet before and the person said she checked his schedule and that was who I would get. The day of the appointment I was told someone else was on his way. I asked what happened to Paul no response. Disappointing. I had asked for him because he did such a great job. The person who showed up with his trainee was polite and wanted to do a good job but I still have spots and there was smell. Not the case when Paul did the work.