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based on 84609 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Does a great job. Tech's are always friendly and courteous.
Fast and the carpet looks great.
Prompt, well executed and friendly and informative staff.
Furniture came out good.
Advertised as not using chemicals and not leaving carpet feeling crunchy, but carpet smelled chemically and was slightly crunchy when it dried...
Scheduling and services provided were performed to perfection.
Aaron did an excellent job. Best of all service man I've had. Thanks.
Carpets and rugs look wonderful and Trey Rogers is outstanding.
Everything turned out great!
Cant really evaluate at this time. Two rugs rolled up awaiting assistance to put in place.
carpets looked great and the technician didn't make a mess of the other floors.
Staff friendly & professional. Willing to pay special attention to problem areas. On time.
The technician that did our job was extremely conscientious. He did a great job.
They do a dry good job and the staff is always very professional :) highly recommend ๐๐ป๐๐ป๐๐ป
The carpets were clean and dried by the end of the day
The carpets looked incredible and the professionalism and customer service from the callvtakets to the technician was excellent.
Jeff was outstanding and very professional. I will refer "Jeff" and Zerorez for sure.
The service was great and the carpet cleaner was awesome
Your staff, timely, clean and did a great job!
The representative who cleaned my carpets was very professional, attended to every detail and took his time in making sure that the process was complete. He was very polite and he wanted to be sure I was happy with everything before he left.
The product makes the carpets smell clean and fresh . It is nice that you call two days prior to coming to remind the customer of their appointment and that the technician calls to let you know he is on his way. The technician we had Jason was very good at his job and made sure that everything was great and done right and he told us if it was not to let him know so he could make it right. He did a great job to make sure the carpets were clean and that our leather chairs were clean as well. He explained how their process worked before he started cleaning . I would recommend Zerorez very highly to my friends or anyone that needs their carpets cleaned.
The product is fine. The cleaning rep. was a little too talkative. He kept stopping to tell a joke or to tell things not related to the service we requested (carpet cleaning). He was very nice, but needs to recognize non-verbal clues. I had lots of errands to run that day and the "talking" seemed to be too long for the job at hand.
King Bob was not afraid of dogs.
He was not condescending about our carpet.
He used no harmful chemicals.
He gave us booties.
The technicians are friendly and efficient, and I am always satisfied with their work.
The guys that came to our house was very professional and did a GREAT job.
Quick, friendly, thorough.
My stone floor was so dirty and it came so clean! So happy it exceeded my expectations!
Products and services are good, but the appointment scheduling is not flexible at all. In fact, inconvenient for people who wouldn't have the ability to stay around the house all day and wait.
Prompt, quick and excellent carpet cleaning and courteous and professional service.

Quality and consistency of service.