Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84609 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 17, 2017 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Quality and consistency of service.

Report a concern   May 17, 2017 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Does a great job. Tech's are always friendly and courteous.

Report a concern   May 17, 2017 — Rated 10 out of 10 by rebecca Johnson Zerorez Phoenix
What do you like about our products and services?

Fast and the carpet looks great.

Report a concern   May 17, 2017 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Prompt, well executed and friendly and informative staff.

Report a concern   May 16, 2017 — Rated 9 out of 10 by E.G. Zerorez Phoenix
What do you like about our products and services?

Furniture came out good.

Report a concern   May 16, 2017 — Rated 8 out of 10 by M.M. Zerorez Phoenix
What could we do to improve?

Advertised as not using chemicals and not leaving carpet feeling crunchy, but carpet smelled chemically and was slightly crunchy when it dried...

Report a concern   May 16, 2017 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Scheduling and services provided were performed to perfection.

Report a concern   May 16, 2017 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Aaron did an excellent job. Best of all service man I've had. Thanks.

Report a concern   May 16, 2017 — Rated 10 out of 10 by Ron Coronato Zerorez Phoenix
What do you like about our products and services?

Carpets and rugs look wonderful and Trey Rogers is outstanding.

Report a concern   May 16, 2017 — Rated 9 out of 10 by C.T.B. Zerorez Phoenix
What do you like about our products and services?

Everything turned out great!

Report a concern   May 16, 2017 — Rated 9 out of 10 by Lee Bowman Zerorez Phoenix
What do you like about our products and services?

Cant really evaluate at this time. Two rugs rolled up awaiting assistance to put in place.

Report a concern   May 16, 2017 — Rated 10 out of 10 by S.Y. Zerorez Phoenix
What do you like about our products and services?

carpets looked great and the technician didn't make a mess of the other floors.

Report a concern   May 16, 2017 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

Staff friendly & professional. Willing to pay special attention to problem areas. On time.

Report a concern   May 16, 2017 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

The technician that did our job was extremely conscientious. He did a great job.

Report a concern   May 16, 2017 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

They do a dry good job and the staff is always very professional :) highly recommend ๐Ÿ‘Œ๐Ÿป๐Ÿ‘Œ๐Ÿป๐Ÿ‘Œ๐Ÿป

Report a concern   May 15, 2017 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

The carpets were clean and dried by the end of the day

Report a concern   May 15, 2017 — Rated 10 out of 10 by V.H. Zerorez Phoenix
What do you like about our products and services?

The carpets looked incredible and the professionalism and customer service from the callvtakets to the technician was excellent.

Report a concern   May 15, 2017 — Rated 10 out of 10 by Susan Pohlmeyer Zerorez Phoenix
What do you like about our products and services?

Jeff was outstanding and very professional. I will refer "Jeff" and Zerorez for sure.

Report a concern   May 15, 2017 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

The service was great and the carpet cleaner was awesome

Report a concern   May 15, 2017 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Your staff, timely, clean and did a great job!

Report a concern   May 15, 2017 — Rated 10 out of 10 by Margaret Shipman Zerorez Phoenix
What do you like about our products and services?

The representative who cleaned my carpets was very professional, attended to every detail and took his time in making sure that the process was complete. He was very polite and he wanted to be sure I was happy with everything before he left.

Report a concern   May 15, 2017 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

The product makes the carpets smell clean and fresh . It is nice that you call two days prior to coming to remind the customer of their appointment and that the technician calls to let you know he is on his way. The technician we had Jason was very good at his job and made sure that everything was great and done right and he told us if it was not to let him know so he could make it right. He did a great job to make sure the carpets were clean and that our leather chairs were clean as well. He explained how their process worked before he started cleaning . I would recommend Zerorez very highly to my friends or anyone that needs their carpets cleaned.

Report a concern   May 15, 2017 — Rated 7 out of 10 by R.M. Zerorez Phoenix
What could we do to improve?

The product is fine. The cleaning rep. was a little too talkative. He kept stopping to tell a joke or to tell things not related to the service we requested (carpet cleaning). He was very nice, but needs to recognize non-verbal clues. I had lots of errands to run that day and the "talking" seemed to be too long for the job at hand.

Report a concern   May 15, 2017 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

King Bob was not afraid of dogs.
He was not condescending about our carpet.
He used no harmful chemicals.
He gave us booties.

Report a concern   May 15, 2017 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

The technicians are friendly and efficient, and I am always satisfied with their work.

Report a concern   May 15, 2017 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

The guys that came to our house was very professional and did a GREAT job.

Report a concern   May 15, 2017 — Rated 10 out of 10 by Shannon Scally Zerorez Phoenix
What do you like about our products and services?

Quick, friendly, thorough.

Report a concern   May 15, 2017 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

My stone floor was so dirty and it came so clean! So happy it exceeded my expectations!

Report a concern   May 15, 2017 — Rated 9 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Products and services are good, but the appointment scheduling is not flexible at all. In fact, inconvenient for people who wouldn't have the ability to stay around the house all day and wait.

Report a concern   May 15, 2017 — Rated 10 out of 10 by Cheryl Kutlenios Zerorez Phoenix
What do you like about our products and services?

Prompt, quick and excellent carpet cleaning and courteous and professional service.


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