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based on 86549 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
my tile looks great and the serviceman was fast and so nice
Great service, good results
Scheduling process was not an ordeal - just as advertised.
Kyle was very professional & courteous and performed the carpet cleaning quickly & efficiently. Thanks
First name removed
Excellent service and nice clean carpets
The BEST carpet cleaning service ever! James did a super job and removed a difficult ink stain-Thank You!
I like that it has no chemicals
Great service! On time, professional service and service man, excellent communication - my carpets are really clean and the house smells amazing.
Thanks
WE like your level o service!
Very friendly and informative
Randall was personable and professional. He assists in generating customer loyalty. Our carpets and furniture looked new after Randall's magic! Thank you Zerorez.
The technician was outstanding and did a great job
Very nice and friendly service tech. Very knowledgeable in your services and products offered. Very quick service.
tech was great and friendly, carpet looks like new and very soft.
Kyle my technician was on time and so far now that the carpet has dried looks clean. Good job !
Always friendly and professional and the carpet always turns out great!
The technician arrived two hours early without calling first.
My rugs were a mess and the technician was very explicit as to the procedure. He worked on the stains and was able to get them out. T
I am still waiting to hear back from your company regarding an incident that occurred during our carpet cleaning service. The technician did a great job however, damage had occurred to a piece of my furniture and he made a report but I still haven't heard back from the company. It's been over a week and I still haven't heard anything. Disappointed but I will be contacting someone this week.
We had Zerorez come clean my carpets and while they were here, the technician did a Zerorez challenge on my tile. Wow! It made it look brand new! I scheduled them to come back out to do my tile next week. I'm so excited! My house is going to feel like a new home!
My wife was very disappointed how the carpet turn need out. Very spoty.
No residue.
Quick scheduling however, be mindful that the quote may change once the Technician gets to your home. Not the tech's fault - the office could use a bit more training in "estimating" the job.
Casey did a great job. Zero rez is always efficient and effective.
Great Customer Service! I was extremely impressed with the whole team. Our carpets and tile floors look great! Thank you.
We liked and appreciated the professionalism of the entire staff. Arron's early arrival was a tone setter for his approach to the job at hand. He did a great job on a very old carpet and made it look very new !!!! We highly recommend zerorez to everyone
I wanted the representative to come in the morning. However, he was scheduled for the afternoon. It was very hot.
You were on time, you were business like, you fulfilled your promises, you were professional and your price was exactly what you quoted.
He was great thanks
Always turns out good. Technicians are good and knowledgable. It lasts longer than anything else I've tried at my rental property.
Jared was very personable and friendly, got right to work, fast , efficient and professional.
He told us that the area rug and the wall to wall carpeting in the spare bedroom should be dry in 4 to 8 hours, neither one was dry in 8 hours, the spare bedroom actually took 24 hours and I had left the fan on all that time, the area rug was dry in about 10 hours, they both turned out beautiful.