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based on 87553 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I thought the technician was courteous, arrived a little early (after calling first for permission) and worked quickly and efficiently while doing an excellent job on the carpets.
First of all you were over 2 hrs late. Our window was 12-2, At 2:30 I called and was advised tech would not be done his current job until 3-3:30 and was offered a $43.00 discount for dalay. WHY DID I HAVE TO CALL YOU? Why wasn't I notified? When tech arrived all he did was criticize my furniture, carpet, etc. He was here less then an hour and did 3 rooms, hallway, and couch. In his report which he listed on e-mail, he said we had vomit, urine and blood on our carets. WE DO NOT OWN ANY ANIMLS!!! Cleaning was SO SO.
The carpet was still damp 24 hours later.
The overall appearance and cleanliness of the carpet and tile are very good. It was disappointing to see that the stains were still visible under black light but the process to remove them completely was was explained before and after the cleaning.
The technician was polite and professional, he explained everything very well and worked very hard to do a good job.
My tech Travis was absolutely wonderful.
He did a great job and very detail oriented,
which is awesome. He was extremely polite
and well informed.
The carpet and grout look amazing.
I will recommend and use you again for sure!!!
Love the product everyone is friendly and professional
I was able to make a reservation with only one day's notice. Zerorez communicated via email and phone. The cleaner arrived on time, explained the process, and was able to add another room to my cleaning request. He did a great job and was very thorough. The cleaning process was fast, and the results were very impressive. I will use Zerorez again when my carpets need to be re-cleaned.
AS I just said to you by email, Keven is the best zero-res worker we have ever had. We will ask for him by name next time...he is vedry knowlegable and conscietiolus!!
Knowledgeable, professional staff
Everything...the technician was on time and very nice! He got right to work and did a great job!
I love the cleaning process..no soap! I was very happy and will definitely will use your services again!
I Was impressed with their honesty about the status of the carpeting at a home we bought in Gold Canyon. I liked that they did not try to sell me an expensive product to do what was needed to clean the carpet but rather said it would be more than the carpet was worth. They were easy to schedule an appointment for service.
Service was great
Knowledgeable technicians and quality products.
great service, great results, good price
My appointment window was from 10-12... that being said the technician arrived at 1:15. I did not receive a call to let me know of the delay. I called at 11:40 asking about their eta, and was told dispatch couldn't get a hold of the tech and that they would call me back to let me know when to expect them. 40 minutes later (12:20 now) I called again because no one called me. That's when I was told that they would arrive at 1:15. They did discount the service, but I could have done without waiting for 3 hours and 15 minutes
It is clean and has no residue. I feel steam cleaning is the very best method.
Reasonable prices and great service
We are very satisfied.
Jason was very prompt and courteous.
The Zero Res process did a beautiful job cleaning the carpet.
We will use them again.
My carpet feels like new
Great job on cleaning my tile! Could not get pet urine smell out of my carpet but not for lack of trying. Great customer service and will definitely use again!
quick drying tech that did service was exceptional
I have had Zerorez previously and would never change. This year I had 2 rooms with carpeting cleaned and considering the carpets are 14 years old, they look pretty darn good. Your tech, I think his name was Chris, was excellent. He explained what he hoped to accomplish and took pride in his work, and he did an outstanding job. He also cleaned the tile in the kitchen area. Very pleased with how everything turned out!
No chemicals & cleans well.
Courtesy service.
It was nice to watch how using water cleaned my carpets so much better than any other cleaner. They also worked real hard on pet stains that had been there for awhile.
Aaron did a great job and was very courteous.
Thank you.
Tech Abel is fantastic!! Great people skills and asset to your company
We had. 20 year old carpet look amazing with your special chemical concoction thank you!
Our carpets were cleaned in under 30 minutes and they look great!
Prompt professional service. Carpets look brand new. I have been using Zerorez for years and will never use another carpet cleaning company.
Very professional and great quality cleaning. I recommend them to all my friends.