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based on 87553 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet looked amazing when done and the service gentleman was amazing.
Professionalism
Hayden was on time, extremely professional, and did an EXCELLENT cleaning to our carpets.
We would like to have him again the next time we use Zerorez!
No soap residue
My technician was Joel and I have no complaints about his visit to my home. He walked in and introduced himself then walked the rooms that needed to be cleaned. He was polite, courteous and knowledgeable of what his job detailed. If I could I will call your company for any future needs of cleaning. Thank you for having an awesome company. Oh by the way, the carpet didn't loose it's texture and feels like as if it was just installed. Love your company!!!
Zerorez representive was very professional, explained the process and answered all of questions.
The friendliness and confidence and knowledge of the products your representive shows.
Carpets look good. Dillon did a great job. Thank you.
Great service
The young man that serviced our home did an excellent job. I will ask for him again. He was very thorough and the carpets look great even though they are over 30 yrs old.
I will ask for him again!!!
I wanted to given him a tip, but was told he could not accept it.
I think if the customer wants to give a tip ...... it should be allowed.
I would highly recommend your services to all that I know.
Thanks again for a JOB WELL DONE!!!!!
Mary Last name removed
very happy with person and services
Carpets look fantastic. Servicemen are very professional.
We like the fact that our technician was a marine and therefore was very diligent in his work and his knowledge of the products that he was using. He was extremely professional, clean. Wheel of companies that offer employment for our marine veterans. And we give him an OOHRA!! Not sure how to spell his name but I believe it was Ishmael. Thank you from 2 very happy customers! Mick & Name removed!
I'm not sure anything needs to improve but I'm not really sold on all of the hype produced by the radio stations. I'm left wondering what's in it for them. I will say I was very impressed with the hair removal thing. That was different from other companies (I think) and very cool.
The technician filled out the invoices incorrectly and emailed them to a wrong email address
Service was above and beyond!
I am careful giving out recommendations.
Effective and chemical free
The quick drying time and the clean your product delivers.
Always get service, the best way to clean carpets
Outstanding!! Rob was professional, knowledge able and hard working. EXCELLENT JOB!
The service was excellent. The carpeting looks almost like new. We would use this Company again. Thanks for a great job!!!
Staff is very courteous. Carpet & upholstery cleaning is done well.
The service received was excellent. Arrived on time,
Did what was requested of him. Carpets were clean and he cleaned up all areas where he worked. Was vet polite.
On time and TOTALLY did awesome job
The carpet is cleaner than I expected and it dried really quickly.
Great results. Got up the most stubborn stains.
No soaps used. No residuals
I've been a Zerorez customer since January 2008 and won't trust my houseful of carpeting to anyone else. The technicians and products are top notch and I most like the lack of chemical and/or soap residue in my house. The carpet stays clean so much longer AND does not show any excess wear "lanes" where we walk the most. I tell everyone to use Zerorez.
carpet stays clean longer