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based on 86549 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good job and representative.
Love the quality of the cleaning that I've had done on carpets, rugs, and furniture. Does not have the odor other cleaning companies have.
The carpet does not smell clean, I paid the extra for pet cleaning and I feel that did not make a difference , and it did not get the smell out right on the surface, carpet looks clean but it does not smell clean, I have other company cleaned the carpet and I thought would make a difference but for the extra money I paid, is not
We love our experiences with Zerorez, that it's chemical free, and how wonderful the service is!
Excellent service, clean carpet, the tech was thorough and fast. It was on the expensive side, like really expensive, and that is my only "negative" comment, but I guess you get what you pay for. All other aspects of the Zerorez experience was top notch.
Great job!
Randall was great! Worked hard and explained the process. Very happy with the results.
I just bought some towels! These are the best towels I have EVER used!!! THANKS ZEROREZ!!! 😊
Great results and professional, courteous, and knowledgeable staff.
Environmentally friendly
Prompt
Price estimate was right on!
The tile cleaning process is awesome! Wow! Looks like new now!
Great service and great staff!
They always make our floors look great, especially with the mess a dog makes.
Overall our service was good. A main reason we scheduled was for a pet urine removal. The first treatment didn't help, so we had a repeat treatment that required an additional $75 treatment and we still noticed a mild lingering smell. I'd use zerorez again for general cleaning but not likely for this type of deep cleaning.
Great product and service. I always keep a large jug of zerorez water on hand to use in my small rug doctor for emergencies and to fill spray bottles. It works for a variety of uses.
Technician arrived when scheduled: Courteous, efficient, and timely completion of job
Trey was amazing. Took time to explain everything to us. He even took time to speak with my husband on the phone when things were looking to be more expensive. While cleaning the tile he sent a before and after pick. One look and we knew we had to do all the tile. No problem! He stayed late and did great work!
House smells fresh after carpets are cleaned
The very clean feel instead of the crunchy carpet.
No chemical, and Kyle was great, friendly and professional 👍
I'm more confident a carpet without residue will stay cleaner longer.
The sett ice was timely, quick but thorough and the tech notion was nice and efficient.
Very impressed with Paul, service personnel - professional and respectable. Quality of cleaning machinery and price = average.
Wasn't happy with the 350$ I spent on the shower. Lots of stains didn't come out and was under the impression they would.
Works as advertised. Great service.
Fast and friendly service. Results were beyond my expectations.
No chemicals. It didn't take long for the floor cleaning and it made a big difference in the grout.
Your products are great and your service personnel are even greater! The personal touch makes a huge difference. They are willing to go the extra mile by actually asking for your input about the cleaning job before they even begin. And then they do their best to meet that goal, even if it means taking extra time or care in a particular area. I have used Zerorez many times and I have always been met with polite and professional service staff. They always offer helpful recommendations or other available services, but I have never felt pressured by up-selling techniques. In short, while Zerorez is the same spelled forward and backward, so too is their service ... Wow! ... the same forward and backward!
Trey was extremely professional, knowledgeable, and friendly. He did a fabulous job on both the carpet and floors and filled me in on all the details of the job.
Very pleased with timely reaponse, service provided and overall outcome of carpet, especially in a heavily marked path. The technician, Charlie, was courtesy and professional.
The service is reliable and on time . The work is the quality that I expected.