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based on 86549 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It seemed a bit pricey for 3 hours of work. But the gentleman doing the work was knowledgeable and friendly.
Very professional and the carpets came out great. Technician worked hard and was obviously committed to a good job. Loved the light natural scent that went throughout the house the whole day.
The tech came out on time, was professional & helpful. I love this company & will be using them on all of my 9 rental homes i own.
Thank you, Name removed
My carpets always look wonderful when the service is finished, and I have always had the most pleasant and helpful young men out here.
Great customer service ! Great job on carpet!
I was extremely happy with the service I got from Zerorez.
Tyrone was the best!!
I have had ZerorezZerorez out many times and Tyrone was the best service person.
I love that new machine you have.
Thank you so much for sending Tyrone out!!
I love how carpet and furniture look so fresh clean after zerorez has been here . I feel like it is all brand new again !
The customer service is great!
The Tech. was outstanding. Very knowledgeable and courteous. I could not believe the results of your products, especially on the tile surfaces they look as good as the day they were installed. I will definitely recommend Zerorez .
I'm not sure what all the hype was about your service. I didn't see or feel any difference between this cleaning and cheaper ones I've had.
The technician was very nice and prompt though. He did a good job.
Trey was great--explained the whole process. The end results were frankly beyond my expectations. I have already recommended Zerorez to family members and will do the same at any future opportunity. Thanks for the great job!
James, the in-home technician, did a outstanding job. He was personable and professional and out of the many times I have used Zerorez, did the finest cleaning job of any of the previous technicians.
However, the Customer Service Representative, that scheduled my appointment left me so angry that had there been another company that provided your same service, I would not have scheduled the service with you. I asked to be extended the $119.00 - 3-room cleaning special that I saw on the internet. She told me that the 'special' was over. I sent her a 'screen shot' of the search engine information and told her that I expected your company to honor it. She told me that it wasn't your website and wouldn't extend the savings of $10.00. I spent over $300.00 this time but her attitude could have lost your company a loyal customer. She needs to understand the meaning of Customer Service!
Prices seemed bit high, shower grout did not come out very clean (he did say it could be hard to do) but was still disappointed. I expected better.
He did do a good job on the steps.
Troy came early and worked magic on my carpets!! Thank you:)
The carpet always looks so much better when Zerorez does it. I had 2 other companies clean the same carpet and was never satisfied with the results. So I had to have Zerorez come out & it looks soooo much better!
Process cleaned very well and the job was professionally done. A good experience all around.
Very professional. Love that there's no bad smell.
The technician DID NOT do a good job.....
He rushed out of my home quickly and the carpet is not fluffy and clean feeling like the other times I've used Zerorez
Friendly and get customer service
Happy with how clean our floors are
We were happy that our cleaner took the time to listen to our concerns and meet our specific needs.
Very easy to schedule. Technician was very nice, prompt and efficient.
Allergy friendly!
My carpet looks brand new...thank you!
McKenna was pleasant on the phone and clearly explained the cleaning process. She was also upfront regarding the cost of services.
Colt did a great job cleaning the carpet and tile. He was very professional and pleasant. The carpet and tile look great!
I will use Zerorez again!
The service technician Tanner was polite, knowledgeable and awesome!
Our tech was fast, polite, honest. Did not up sell me. Had great personal skills. Good job!!!
We still have a spot or two that did not come out with the cleaning that they did on the carpets
Great service and customer follow up. Efficient crew to do work. Pleased with results.
They were quick, there was no residue or smell left from the cleaning.
I like how soft my carpet is and how fresh my house smells. I also like that there isn't chemicals being used. This was the first time I had my time cleaned and grout sealed - my floors look amazing.