Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86549 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 24, 2017 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

My carpet and area rug look great! Very clean, soft and looks very rejuvenated. There was no chemical smell or residues left on the floors. The technician was well informed and did a great job.

Report a concern   September 24, 2017 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

The technician was very knowledgeable and showed me with a blacklight exactly where the horrible smell in my house was come from. He told me the best way to clean my floors. He was quick and efficient.

Report a concern   September 24, 2017 — Rated 10 out of 10 by N.K. Zerorez Phoenix
What do you like about our products and services?

Charles (Technician) was thorough & professional. He explained additional service available and how to maintain carpet (longevity). The cleaning of carpets was quick & results were phenomenal!!

Report a concern   September 24, 2017 — Rated 10 out of 10 by V.R. Zerorez Phoenix
What do you like about our products and services?

No chemicals, professional and friendly staff

Report a concern   September 24, 2017 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

The representative was very knowledgeable and polite! My carpet turned out amazing !

Report a concern   September 24, 2017 — Rated 10 out of 10 by P.V. Zerorez Phoenix
What do you like about our products and services?

My carpet looks brand new! All of the stains are gone, and my grout is beige again. The representative was knowledgeable and really cared about his job. He was friendly and did a great job!

Report a concern   September 24, 2017 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Tech was knowledable and friendly.

Report a concern   September 24, 2017 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Much better this time around. Thank you

Report a concern   September 24, 2017 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

Professional employees. Diligent on their jobs.

Report a concern   September 24, 2017 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

Your rep was polite, did a great job.

Report a concern   September 24, 2017 — Rated 9 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

My experience with Zerorez was very good. Robert was the tech sent to our home, and he was very professional and personable. Robert did a great job explaining everything to us. Our carpets came out really nice and I am relieved because the alternative if this did not work was to replace our flooring. The only reason I am giving a 9 out of 10 is because I heard about Zerorez on a radio station advertising 3 rooms for $129.00. I thought that is what I would be paying, unfortunately, to get our carpets cleaned the way they needed to along with applying a protectant after, I ended up paying more than double. Again, I am happy the carpets are clean and I am happy with the service, I just wish I knew ahead of time there may be additional charges.

Report a concern   September 24, 2017 — Rated 10 out of 10 by Y.F. Zerorez Phoenix
What do you like about our products and services?

Great technician. Did A great job and very professional.

Report a concern   September 24, 2017 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Nontoxic and it cleans

Report a concern   September 24, 2017 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

My carpet looks amazing! I was nervous that my carpet was beyond help. Aaron came over and changed all that I am sooooo happy with the results!

Report a concern   September 24, 2017 — Rated 10 out of 10 by L.L.H. Zerorez Phoenix
What do you like about our products and services?

Liked that my carpets dried much faster with this method. Very puctual and efficient.

Report a concern   September 23, 2017 — Rated 10 out of 10 by N.P. Zerorez Phoenix
What do you like about our products and services?

The tech was very friendly, helpful and informative.

Report a concern   September 23, 2017 — Rated 10 out of 10 by D.U. Zerorez Phoenix
What do you like about our products and services?

Carpets appear cleaner and stay cleaner longer than competitor's cleanings. Better equipment, more professional technicians, better job all around, competitively priced for comparable services.

Report a concern   September 23, 2017 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Professional cleaner. Cheaper price than our previous two carpet cleaners. No odor and no crunchy carpets. In and out in half the time as others

Report a concern   September 23, 2017 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

Our home has a lot of ceramic tile. After Kevin cleaned and sealed the grout our tile looks bra
nd new. I'm really impressed with Zerorez.

Thx. Tony

Report a concern   September 23, 2017 — Rated 8 out of 10 by A.W. Zerorez Phoenix
What could we do to improve?

Did a very good job. Thanks

Report a concern   September 23, 2017 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

Kyle was very nice, professional, and informative. He did a fantastic job on our carpet. I would use zerorez again and would request for him to come back out for the job. We had our tile done a different day (the day before carpet) and I couldn't even tell you his name, but he backed into our driveway and the van hit the roof of our carport and when asked about it he brushed it off and said it wasn't that hard because it didn't do anything to his van. This was our first experience with zerorez and it left us a little offput-the tile looks great though. But, when Kyle came out the nect day to do the carpet he more and made up for the shaky initial experience with the first tech and because of the great job and his personality, I would totally use zerorez again!

Report a concern   September 23, 2017 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Price and fast

Report a concern   September 23, 2017 — Rated 10 out of 10 by K.Y. Zerorez Phoenix
What do you like about our products and services?

Professional service & quick cleaning time.

Report a concern   September 23, 2017 — Rated 10 out of 10 by G.V. Zerorez Phoenix
What do you like about our products and services?

The technician Jeff was friendly, courteous and did a great job.

Report a concern   September 23, 2017 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

We had a great experience with your product and Aaron was terrific. I have already recommend Zerorez. The rugs look brand new.

Report a concern   September 23, 2017 — Rated 10 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

Carpet very clean great service!

Report a concern   September 23, 2017 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

The technician was professional, neat and did a great job cleaning the rugs and tiles.

Report a concern   September 23, 2017 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Louis was very patient & kind. I got stuck @ work & he waited 40 min. For me to get home. He also helped me move a few chair and side tables. Thank you Louis & ZeroRez for such great customer service!!!

Report a concern   September 23, 2017 — Rated 0 out of 10 by J.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had heard how great zerorez was and was excited about using them . Their was nothing special about it. My husband asked the tech about the traffic area .He didn't even offer to go over it again and try and get rid of it. He said ... When it drys it will be lighter. So we spent almost two hundred dollars... Then my husband hand scrubbed the carpet in the traffic area because it looked so bad. So no I will not be recommending them or using them again!

Report a concern   September 23, 2017 — Rated 10 out of 10 by C.U. Zerorez Phoenix
What do you like about our products and services?

This service leaves my carpet the cleanest it has been since it was new. It cleans fabulous. Will positively use it again.


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