- Phone: (480) 507-2419
- Visit Website
based on 87553 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The rep provided adequate information and explained how the entire process worked! He was professional and helpful when needed. Our carpet is cleaner than it had been since purchasing it some 22 years ago. We have always had it cleaned bi yearly. Would recommend company to friends and relatives and will use Zerorez in the future.
Zerorez always does a great job cleaning my carpets even though they are old.
Thank you
It's steam cleaning that takes out the stains and the result was awesome ... it will not take too long to dry your carpet .. super clean & thanks to Andrew for doing the job well done ..,you are great
He was on time. Quickly shampooed our carpets. Friendly.
the technician was very nice and accommodating.
The technicians are always professional and respectful of my house. They are great!
Our tech was very nice and professional
Kevin was very professional and informative about the process. The carpets came very clean and my husband and I were very impressed.
On Time, Very Professional and friendly technicians. Carpets are clean with no residue and the carpet dries fast. No waiting for hours and hours for a wet carpet to dry with ZEROREZ.
Professionalism and value for price is great!
The technician was outstanding but your prices are high
I like the water you used to clean the grout.
I can schedule fairly quickly. I get a call when the technician is on the way. Very polite and thorough. Honest about any areas that cannot come clean like new, due to a particular stain or wear. Reasonably priced. Fast drying! They offer additional treatment on carpet but are never pushy about it.
Our white Berber carpet on our stairs comes wonderfully clean!
I am not sure if it was the cleaning or the carpet. It just didn't look that
clean after the service, but the carpet is really old so that may be the
best it can look.
I was impressed with the response and the technician was very good
and efficient.
you were supposed to treat may carpet with a protectant but this was not done.
I was not told until the technician arrived that there was a minimum. I had to add protectant onto my rug cleaning to meet the minimum and when I called to get s price I feel like they should have told me that.
The service was timely and the agent was polite and very informative.
Very professional and very good at what he did. Our tile is white and old and he really did an awesome job bringing it to life. Grout is now a light beige not grey. Thanks
The service is fast, efficient, clean, and not crunchy, when dry.
We are waiting to hear what your company is going to do about the damage to our bathroom wall.
Punctual professional job well done
It was very easy to get an appointment as they fitted me in the very next day as a cancellation had opened up. The technician arrived right on time and was very polite knowledgeable and happy to please.
Called me back when I couldn't wait on hold anymore. Early to appt time. Didn't call to tell me the arrival time. He was waiting for me to get home before appt time.
Great!
Joel was a steady and hard worker. I think the demonstration using the small wire brush on the grout to show the dirt is a bit ingenuous though. Forgot to ask if grout is scrubbed with a bristle brush will the sealant be removed?
I liked the way my carpet felt afterwards
Chris was competent
Pprofessional and accurate. Bravo chris! Name removed
Friendly worker, answered all my questions, carpet feels and looks GREAT .. He did a wonderful job.. : )
I have sent you pictures. Pretty bad job.
Service rep was great! Very professional, informed me of what was going to happen. Now, the traffic areas on my carpet were very dirty. I decided to try Zerorez because of those areas, and because the dry time was 3-5 hours rather than all day. The carpets definitely look cleaner, but the high traffic areas were still dirty. I could see it before they were dry, and still can see it now that the carpets are dry. Also, dry time was all day. In fact my closet is still slightly damp. I would definitely give Zerorez another try, because I was not completely disappointed, and if someone asked me who to use I would give both the company I have used previously, and zerorez, and let them decide.
If you wanted me to grade on service it would definitely be a 10.