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based on 87553 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service. Quick process and friendly. Answered all my questions and gave us some pointers and knowledge.
My carpets look and feel amazing! My technician Wally was super knowledgeable and did an outstanding job. I will definitely be using and recommending Zerorez.
I love how clean and fresh my house feels after you have cleaned it , also this was the first time we cleaned our travatine stone and Tray did a fantastic job , looks like a new floot
Great
your staff was professional and friendly! Nice job!
Your service technicians are always so friendly and professional. You always do a thorough job and pay close attention to traffic areas. We’re always please with how our floors look when the job is finished.
quick, knowledgeable, and professional
The carpets went from looking like 5,000 kids carrying open glasses of grape juice just ran through to looking brand new. Our tech was prompt, friendly, and did a great job.
There's still a lot of fur in my carpets :-(
Randall was great that came, also was fast and knowledgeable.
Prompt, friendly, and it is a good job!!!
Friendly and educational
The tech was very courteous. And got right to the task. he was very informative. The carpet was not wet like with other carpet cleaning companies
Very professional service. End result best we have had from a carpet cleaning service.
Jared was wonderful. Although the floor didn't come out as well as I had seen other floors (clients) come out, he was great to explain the reasoning. We would use them again for sure.
The serviceman Joshua was very good at explaining every thing that he could do for us and explained the process. He gave us the final quote before starting his work. Our carpet looks great! We feel much better about having our grandkids roll and crawl around on the carpet.
I was very interested in trying Zerorez because of the way they clean the carpets. I am eager to see if it holds up better than what I've had done before. It's only been a few days since the technicians were here, but it looks great!
The two gentlemen that came to do the work were professional, personable, and very thorough.
Your technicians (in this case Robert) are always so thorough and do a really great job. Also, your office staff are always friendly and considerate.
The carpet looks fresh and new, it smelled fresh as well, no covered up scent.
Didn't seem to make a big difference.
Superior carpet cleaning
Process explained, preconditioning of rugs, cleaning done efficiently , post-care explained and invoice given for payment. Technician was friendly and low keyed.
No disgusting artificial fragrances or chemical odors!
Because it doesn't leave a soapy residue
Scheduling was off by hours! Carpet cleaner that showed up was a good guy and did a good job but after the scheduling problems and how late he was I would be very unlikely to use Zerorez again
Leaves no residue so won’t get dirty as soon
The serviceman was great did wonderful job on my cement floor and carpet...
My house looks so clean! There was no awful smell after the carpet was cleaned. The tech, Trey, did an awesome job, my dogs even liked him!
no chemicals. My technician, Kevin did a great job!
Technician was great!