Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87553 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 23, 2017 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Rught on time. Efficient. Great results. Wonderful Pricing and Military. discount. Lovwd the results. Technician was friendly professional and quick.

Report a concern   November 23, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

The technician was awesome and did a great job!

Report a concern   November 23, 2017 — Rated 8 out of 10 by G.S. Zerorez Phoenix
What could we do to improve?

Customer service was great and the technician Tanner was very friendly, and did a good job.

Report a concern   November 22, 2017 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

The technician was awesome! Very knowledgeable, kind and efficient

Report a concern   November 22, 2017 — Rated 10 out of 10 by D.J. Zerorez Phoenix
What do you like about our products and services?

On time -professional -excellent job

Report a concern   November 22, 2017 — Rated 10 out of 10 by P.I. Zerorez Phoenix
What do you like about our products and services?

My carpets look wonderful after being cleaned. I am very pleased with how they look.
Robert was very knowledgeable about the process and did a great job!

Report a concern   November 22, 2017 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Professional and friendly staff. Always do a thorough job!

Report a concern   November 22, 2017 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Great customer service. Our carpets turned out great.

Report a concern   November 22, 2017 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Fast, affordable and always friendly!

Report a concern   November 22, 2017 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Service person was professional and thorough. Cleaning products smelled so good and carpets looked amazing afterwards.

Report a concern   November 22, 2017 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Service tech was outstanding!

Report a concern   November 22, 2017 — Rated 10 out of 10 by W.R.S. Zerorez Phoenix
What do you like about our products and services?

Great work! I will always recommend and use in the future.

Report a concern   November 22, 2017 — Rated 10 out of 10 by H.G. Zerorez Phoenix
What do you like about our products and services?

I love how clean my carpets come although it does depend on the tech doing the work this time he was really good

Report a concern   November 22, 2017 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

The great and considerate staff the accommodated me because my school went into lockdown just as they were in their way to my house.

Report a concern   November 22, 2017 — Rated 10 out of 10 by L.V. Zerorez Phoenix
What do you like about our products and services?

We were very pleased with the service you provided. Our tech was clean and very polite. He informed us as to what we should expect once he was finished, and the carpet looks great. Thank you for your services.

Name removed

Report a concern   November 22, 2017 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Your technician ( Tyrone Johnson) was Great. He called ahead, arrived on time, was very pleasant with us and the Barking dog, and did a thorough and efficient job. I purchased a jug of your cleaning water also from Tyrone. I have used zerorez before and will again. I always recommend Zerorez to others. Happy thanksgiving!!

Report a concern   November 22, 2017 — Rated 8 out of 10 by M.N. Zerorez Phoenix
What could we do to improve?

The technician was courteous, personable, and worked efficiently. However, the fabric on our coucnes did not respond well to the cleaning. The tracks of the cleaning tool remain visible and discolored even after drying. Basically, the couches will have to be re-upholstered to be presentable

Report a concern   November 22, 2017 — Rated 10 out of 10 by R.Y. Zerorez Phoenix
What do you like about our products and services?

Prompt service, great results!

Report a concern   November 22, 2017 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Referral from a friend

Report a concern   November 22, 2017 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   November 22, 2017 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

I love how the techs are always on time and super friendly. They all seem very knowledgeable
about the products you offer.

Report a concern   November 22, 2017 — Rated 7 out of 10 by M.S. Zerorez Phoenix
What could we do to improve?

The carpet feels crunchy under our feet

Report a concern   November 21, 2017 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Polite, friendly and competent technicians plus chemical free cleaning that works!

Report a concern   November 21, 2017 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

My carpet's are 25 years old and I have pets. I have been using Zerorez for at least 15 of those 25 years. With the previous carpet cleaning company, it left my carpet crusty with a heavy feeling of film when I walked on the carpet. I just thought my family was just a bunch of dirty footed people because the stains that I thought we got rid of was quick to surface in a matter of 2 weeks. Plus I have two dogs and my daughter brings her dog over to visit. It becomes competition on making this their home.

I heard of Zerorez on the radio and thought to give them a try. I paid a little bit more, but what a BIG difference. After a couple of cleanings to get rid of all the soap residue from the other carpet cleaning company, my carpet is not crusty and it stays cleaner longer. Any stains I get are not the same ones from the last cleaning, they are new. I get my trusty Zerorez cleaning solution they sold me and spot clean until my next scheduled full carpet cleaning.

I have been working on remodeling our home and as our budget allows, I do plan on getting new carpet; as we just finished having half of the house done with wood laminate. We still want carpet on the other half. I will never have our new carpets cleaned by anyone else. We are sold on Zerorez. Proof is in the results.

Report a concern   November 21, 2017 — Rated 8 out of 10 by S.O.S.K. Zerorez Phoenix
What could we do to improve?

did not get some of the stains out, went fast did not see until the carpet dried

Report a concern   November 21, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

We stumbled across zerorez in our last home. The quality of their product far exceeded its competitions so we signed them up when it was time to
Have our carpets cleaned at our new house

Report a concern   November 21, 2017 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

The product that you use really does a nice job. No complaints from this end. The service was excellent.

Report a concern   November 21, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Professional technician. Clean and organized. Great results!

Report a concern   November 21, 2017 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Extremely professional and the product they use is fantastic!

Report a concern   November 21, 2017 — Rated 4 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The service was great and the carpet looks great! I was not disappointed at all by that! It is just too expensive for what other carpet companies do.


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