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based on 87553 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez employee was here on time, explained the cleaning process and was in and out in no time. Best thing is the cleaned carpet looks greaaaaaaaaaaaaaat!
See you next time
Ben Last name removed
the technician was explaining the product before he did anything and went thru steps and then did a test and then did my floors. he was very professional and friendly and did a great job on the tile. evn sold me a 5 gallon water to use . Excellent service already stated on social media how great the experience was and i will use your services again.
Efficient, carpets looked great, nice employee, knowledgable about the service.
We love our sales representative, Travis Nielson. He is so personable and knowledgeable about the products and services. I also love the value of the carpet cleaning and results.
My carpets are happy again. The tech that came and cleaned them was efficent, clean and careful. I also thought he focused on detail such as the spots and the worn areas. I would use the company again.
Lanci Last name removed
Professional interaction. Easy to schedule. Courteous technicians who complete work in a timely manner. Provide good carpet cleaning to enhance your carpets appearance.
Chris was great, understanding and thorough. I have an issue with false advertising. I heard about you thru John Jay Rich show and they are always raving how you can get stains out. I went with your promo 3 rooms for $129 and I added stairs , $75 which is a lot. So, in mind I was prepared to spend about $200 - which is already more than I would have liked. Than, I am told 1 gallon of spot treatment is $75...which popped my mind - and I needed 4 gallons. It was ridiculously a false pretense I imagine for many folks who expect not to pay that much and wind up paying so much more.
I am happy with the quality and technician, but very disappointed that I felt misled on the price and it is quite costly.
The service is great and the product even better. So glad I don't have to wait two days to walk on my carpet. I should have taken a before and after picture. I think the tech was even a little skeptical about how clean he could get my carpet. It was perfect.
My service tech was fantastic. He was informative, professional, and thorough
I love how the product is non toxic and free of chemicals and residue. It makes me feel so much more at ease and comfortable with getting my carpets cleaned. The service was wonderful. Our technician was so kind and went out of his way to accommodate us and explain the process. We are definitely going to use this company again and again.
Tiles floors look amazing. I wish I did this sooner!
Thank you,
Name removed
Employee was on time and friendly. He made sure I saw a difference in the furniture and carpet. He even cleaned up after himself.
on time & good carpet cleaning. would not recommend tile cleaning. didn't notice a significant difference.
It was very easy to schedule my appointment, they got me in really quickly. The technician, Steve, showed up on time as scheduled and was very pleasant and knowledgeable. He cleaned the floors and they look awesome! It didn't take very long at all and it costs a lot less than I was expecting. He did not put pressure on us trying to up sell his services. Its really awesome that it's done with water and not chemicals! Very professional and reliable. I will definitely use Zerorez again and maybe a little more frequently. I will recommend to my friends.
High traffic areas need additional treatment.
Really like the representative who cleaned my carpets. He was very helpfuk
Good.job.
You did a nice job and your employee was courteous.
Services handled professionally Impressed with the care taken to protect doors and walls. Best rug cleaning ever
I am extremely pleased with the service and the results of both my carpet cleaning and my grout cleaning. Able was very helpful, professional and knowledgeable and he did an excellent job. I will highly recommend your company and certainly use it again.
Easy, clean, reasonable price, nice staff!
I sent text message to u with complements.
Always on time, polite, and quick service with good quality.
We liked the prompt responsiveness to our needs and the very clean carpet that resulted. Excellent service!
The rugs and tile look brand new. The Service Technicians are professional and punctual.
You do a great job and the service guys are always good.
The representative that scheduled the appointment was awesome! Very friendly, knowledgeable, and eager to provide information. The tech that provided the service was on time (early, actually) and worked very efficiently. The whole service was complete in an hour and the results were excellent. Thank you!
we love you guys and your techs. you always do a teriffic job. we really like the job joel did
this year and will request him for next year.. thanks again and Merry Christmas......
the Murri's
Efficient and friendly
WATER