Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87553 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 2, 2017 — Rated 10 out of 10 by I.V. Zerorez Phoenix
What do you like about our products and services?

I would highly recommend Zerorez. Chris, our technician paid attention to detail and answered any question we had. The end result is wonderful - our carpets look like new and our tile and grout have never looked better!

Sue Last name removed
Chandler, AZ

Report a concern   December 2, 2017 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Your technician was great! My carpets haven't looked this good, since they were installed.

Report a concern   December 2, 2017 — Rated 10 out of 10 by K.Z. Zerorez Phoenix
What do you like about our products and services?

My carpet looks, feels and smells clean. And the tech was s great guy who got the job done quickly. Will definitely use this company again!

Report a concern   December 2, 2017 — Rated 10 out of 10 by F.H. Zerorez Phoenix
What do you like about our products and services?

All good!

Report a concern   December 2, 2017 — Rated 10 out of 10 by E.J. Zerorez Phoenix
What do you like about our products and services?

Great service!!! The carpets look great!

Report a concern   December 2, 2017 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

I like the suctioning if the dirty water right off of the floor.

Report a concern   December 2, 2017 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   December 2, 2017 — Rated 9 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

I like how the appointments are made, the people are friendly and the service is good.

Report a concern   December 2, 2017 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

First of all, the technician Andrew, was great. He explained everything prior to the cleaning and also after and he did a wonderful job. It was the first time using your company as our son told us about from a radio station he listens to and when I was talking to a friend about it she told me she uses your company also. The service was very quick - about an hour total for cleaning 5 rooms and one being oversized. The carpets look very good and they are not at all rough like some companies before have left them. All dried about 6-8 hours later so we could put things back.

Report a concern   December 2, 2017 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

On time and professional carpet cleaning technician. Answered all my questions with no hesitation. Came and did his job and left in a timely manner. Will definitely use and refer people to ZeroreZ

Report a concern   December 2, 2017 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Friendly, professional, clear instructions and billing, arrival confirmation.

Report a concern   December 2, 2017 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

They called before arriving, showed up on time and the tech was super thorough and very polite.

Report a concern   December 2, 2017 — Rated 9 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

The customer service is great! The carpet technician was very knowledgable and extremely professional!

Report a concern   December 2, 2017 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Arrived on time, did the job specified, cost was as discussed, carpet was NOT over soaked and dried within specified time. I got what I paid for, which unfortunately isn't a common thing in 2017. Will use again as needed.

Report a concern   December 1, 2017 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Friendly- on time- job was done great!
Carpets looked 100% better!

Report a concern   December 1, 2017 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

the service was very good. The representative was friendly and knowledgeable and performed the service well. Setting the appointment was easy on line.

Report a concern   December 1, 2017 — Rated 3 out of 10 by M.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The person who came insulated my husband when he answered the door and was asked if he was First name removed. How perfessional was that, not that he even said it in a joking tone. It went all downhill after that. I would never recommend this person.

Report a concern   December 1, 2017 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Tech. was excellent

Report a concern   December 1, 2017 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Your representative was on time. He was pleasant and shared interesting facts. Our carpets look great. We used your company back in 2011. We were pleased then and now again. Thank you.

Report a concern   December 1, 2017 — Rated 10 out of 10 by B.J. Zerorez Phoenix
What do you like about our products and services?

Pleasant personnel and ability to remove most every kind of stain

Report a concern   December 1, 2017 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Never would i recommend or suggest any other company. Zerorez does my personal cleaning as well as my clients. No one better

Report a concern   December 1, 2017 — Rated 0 out of 10 by R.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I told you that this is the wrong email. I'm in Australia. Change your records.

Report a concern   December 1, 2017 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Your tech is very pleasant and careful. An excellent job was performed. I think he was surprised at how I like the carpet in garage.

This will NOT be the last time I will call you guys.

Thanks again.

Report a concern   December 1, 2017 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Our serviceman, Abel, was wonderful. He checked out the carpets before he started to make sure there would not be any 'additional' charges after he was finished. He did an amazing job on the carpets. There were extra dirty spots where my father's walker left tracks, and now they are gone. The recliners that Abel cleaned now look like the material has nap again. I highly recommend Zerorez.

Report a concern   December 1, 2017 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Easy scheduling, they followed up with phone calls and the carpets look great! I would highly recommend Zerorez!!

Report a concern   December 1, 2017 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Great service. Professional. Excellent results!

Report a concern   December 1, 2017 — Rated 9 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Your representative was very nice and friendly. He worked consistently and finished the 3 rooms in about an hour. I'm pleased with the results. Thank you.

Report a concern   December 1, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

It works! No smell, no residue. My 20 year old white carpets look amazing!

Report a concern   December 1, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Very satisfied with the service. Tech did a great job.

Report a concern   December 1, 2017 — Rated 10 out of 10 by W.R. Zerorez Phoenix
What do you like about our products and services?

Minimum drying time for the carpets


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