Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84614 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 11, 2017 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

You always do a fine job no complaints ! i already recommended you to a friend of mine ! THANKS !

Report a concern   July 11, 2017 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

It cleans our carpets better than any carpet cleaning company we have employed. We have been using Zerorez for many years, I am in real estate and I always recommend them to my customers.

Report a concern   July 11, 2017 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Went well

Report a concern   July 11, 2017 — Rated 7 out of 10 by M.S. Zerorez Phoenix
What could we do to improve?

Price

Report a concern   July 11, 2017 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

They do a better job than anyone else they are clean neat looking very kind and courteous

Report a concern   July 11, 2017 — Rated 10 out of 10 by J.Y. Zerorez Phoenix
What do you like about our products and services?

Trey did a great job.

Report a concern   July 11, 2017 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Very good results.
Technician was knowledgable and very informative.
Will definitely use ZeroRez again.

Report a concern   July 11, 2017 — Rated 5 out of 10 by G.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

too expensive

Report a concern   July 11, 2017 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Friendly staff. Easy appointment making process and very knowledgeable technician.

Report a concern   July 11, 2017 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

The technician was professional, did a great fast job. I would defiantly use again!

Report a concern   July 11, 2017 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Works

Report a concern   July 11, 2017 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

I have used many different carpet cleaning services and I like zerorez the best. There is no soapy residue left behind and the carpet is clean.

Report a concern   July 11, 2017 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Every time we use Zerorez we are more than happy with the results. Our carpet looks wonderful and we don't have to worry about the dogs and kids coming in contact with harsh chemicals.

Report a concern   July 11, 2017 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

The quick drying time and professional sales and service teams.

Report a concern   July 10, 2017 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

They are comical free and they work SO well!

Report a concern   July 10, 2017 — Rated 10 out of 10 by C.V. Zerorez Phoenix
What do you like about our products and services?

Our service man Jared was very good, personable, professional and quick. He did a great job and our carpets look great!

Report a concern   July 10, 2017 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

The young man that came on the 5th did a wonderful job & removed all of my old stains. He needs a raise. I have used your services for many years & highly recommend it to others.

Report a concern   July 10, 2017 — Rated 6 out of 10 by M.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You did not arrive within the 8-12 window and there was no phone message to let me know you were over booked and not coming during the that time.

Report a concern   July 10, 2017 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Well coordinated service time "set up" and execution. Quick drying time. No "crunchy" carpet after cleaning.

Report a concern   July 10, 2017 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Jared did an amazing job. My chairs look like new again.

Report a concern   July 10, 2017 — Rated 10 out of 10 by A.A.R.H. Zerorez Phoenix
What do you like about our products and services?

Victor Camacho was great! Friendly, efficient and thorough. He is absolutely a great employee, I would ask for him back in the future.

Report a concern   July 10, 2017 — Rated 4 out of 10 by E.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician was great and I think it is just not potent enough to get the clean I want. There were a few small stains forgot to point out to technician that are still there and I sprayed "Krud Kutter on them after our carpert's were cleaned and they were gone. I would think a machine would get that out. They were hard to see so I don't think technician would have known. Also, sugar spilled in our living room prior to him cleaning and it is still crunchy in that spot. I thought the bill was kind of high for a small living room, bedroom and a closet. To expensive.

Report a concern   July 10, 2017 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

The phone transfer guy and the technicians!

Report a concern   July 10, 2017 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   July 10, 2017 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

On time. Fast. Good job. Technician was great.

Report a concern   July 10, 2017 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

After the carpets were cleaned and dried, they were not hard and crusty as has been the case in the past with another company. We have dogs and every time we have had the carpets cleaned in the past, the house smelled like wet dog for DAYS!!! That was not the case here. I initially smelled the "wet dog" smell, but after I returned home a few hours later when everything was dry, there was no smell. It was great since this is a rental; last thing I want is to not get my deposit back because it smells like dog.

Report a concern   July 10, 2017 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Clean products left the house feeling and looking clean white rug was white again

Report a concern   July 10, 2017 — Rated 10 out of 10 by V.R. Zerorez Phoenix
What do you like about our products and services?

great service, punctual and prompt

Report a concern   July 9, 2017 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

Great customer service and as Trey promised, not a speck of dirt left on our tile or grout!

Report a concern   July 9, 2017 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Dylan was great!


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