Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84614 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 16, 2017 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

All Expectations were exceeded, I will recommend and use ZeroRes again.

Report a concern   July 16, 2017 — Rated 10 out of 10 by V.R. Zerorez Phoenix
What do you like about our products and services?

The entire process from beginning to end.

Report a concern   July 16, 2017 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Zerorez is the best Brian did my house this time around and wow thats all I can say, my carpet looks like new all over again.

Report a concern   July 15, 2017 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Carpet looked really nice when done - it was a very nice job

Report a concern   July 15, 2017 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

They, product and service man, do exactly what was advertised and suggested by advertisements and Zerorez customers.

Report a concern   July 15, 2017 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Carpets turn out like they were new. Fast and friendly service. I would highly recommend this company to my friends.

Report a concern   July 15, 2017 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

Carpeting looks like new.

Report a concern   July 15, 2017 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

The tech was very professional. He did a great job and ensured I checked his work before he left and that I was happy!

Report a concern   July 15, 2017 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Your technician was great.

Report a concern   July 15, 2017 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Hello,

Kyle was just great! He did a wonderful job cleaning my carpets, and tile. He's very affable and professional too!
I would certainly use your services again!

Best,
J.W.

Report a concern   July 15, 2017 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

It was an awesome experience. The person cleaning the carpets and sofa did an amazing job! They look almost new !!!

Report a concern   July 15, 2017 — Rated 8 out of 10 by D.T. Zerorez Phoenix
What could we do to improve?

Well the first time you guys came. The guys seemed much more positive. This time the guy told me I needed to vacu.e before he could clean. Then evidently his tank was full he wasn't sure he could do it. Lastly he said it probably wouldn't be able to get the carpet clean. Could have been cleaner, although I understand about the dog urine

Report a concern   July 15, 2017 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

The best carpet cleaning we have ever had and will continue to use Zerorez as we had tried in the past other business and nothing comes close to the clean and great feeling carpet when they are done.

Report a concern   July 15, 2017 — Rated 8 out of 10 by N.H. Zerorez Phoenix
What could we do to improve?

Luis was a great technician. He was personable and knowledgeable. I would give him a 10 out of 10 rating.

The drying process took longer than advertised; the carpet was not dry for 12-24 hours. There was a series of three phone calls, each with a different representative from ZeroRez, to confirm the date, time and amount for the appointment. Thirdly, a large spot remained so we used Resolve to remove the spot ourselves the next morning.

We had high expectations for ZeroRez because of the personal ads we heard on KNIX. We would use ZeroRez again, but feel more informed about the process now.

Report a concern   July 15, 2017 — Rated 10 out of 10 by J.O.B. Zerorez Phoenix
What do you like about our products and services?

YOU BACK UP YOUR WORD AND DO EXCELENT CLEANING. We just had our carpets recleaned and they look great ! your servicemam was very polite and helpful.

see you in about 6 months

The OBriens

Report a concern   July 15, 2017 — Rated 10 out of 10 by D.O.C. Zerorez Phoenix
What do you like about our products and services?

I had a great experience with Zerorez. Excellent technician, carpets are clean and soft, and great service after, as well.

Report a concern   July 15, 2017 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Job well done, very nice people with good work ethics. We have used Zerorez several times for our carpet cleaning and will continue to do so.

Thank You
Name removed

Report a concern   July 15, 2017 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Exemplary customer service. Vincent did a great job.

Report a concern   July 15, 2017 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

The tech was so nice. My tile feels amazingly clean. Thank you

Report a concern   July 15, 2017 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

We had a bad stain due to dirty boots. They were able to remove that and all the high traffic areas...very impressed and would use again!

Report a concern   July 15, 2017 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Great job cleaning carpets, super polite from scheduling appointments to having the carpets done.

Report a concern   July 15, 2017 — Rated 10 out of 10 by B.D.V.T.M. Zerorez Phoenix
What do you like about our products and services?

I like working with the owners and scheduling with Todd

Report a concern   July 15, 2017 — Rated 6 out of 10 by P.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician was great and did a wonderful job!
Our only problem was the 8 hour drying time. It really heard up the progress of putting the house furniture back together!

Report a concern   July 15, 2017 — Rated 10 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

Punctuality! Excellent work.

Report a concern   July 14, 2017 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Service was excellent. Arrived on time, was courteous, friendly, and knowledgeable. Carpet was cleaned beyond what I thought was possible. In the future I will not even consider calling any other carpet cleaning service. Zerorez is the Best.

Report a concern   July 14, 2017 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Good job done, good employees.

Report a concern   July 14, 2017 — Rated 8 out of 10 by T.C. Zerorez Phoenix
What could we do to improve?

Allow techs to take a tip.

Report a concern   July 14, 2017 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Kevin was very friendly and informative. Sold me on the idea of doing the grout work, as I need to present this house at its best since it will be sold.

Thorough and quick.

good work.

Report a concern   July 14, 2017 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

The service man was awesome!

Report a concern   July 14, 2017 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

❤️


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