Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84614 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 21, 2017 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Very courteous and do a thorough job every time.

Report a concern   July 21, 2017 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

The carpet looks great-the service leading up to the cleaning was excellent and the gentleman that cleaned the carpet was the BEST. Thank you

Report a concern   July 21, 2017 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Love the water for cleaning! Love the fact that the carpet is not soaked and stains do not bleed through. Love the fact that we got our carpets cleaned for free because we were a winner and didn't even know we were in the running! Thank you~

Report a concern   July 21, 2017 — Rated 10 out of 10 by W.W. Zerorez Phoenix
What do you like about our products and services?

My floors have never been cleaner! Ishmael was professional and very concerned with my satisfaction of the job he did.? I will definitely use you again!

Report a concern   July 21, 2017 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Get service, no residue to attract dirt, and priced competitively.

Report a concern   July 21, 2017 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Hey my cleaner than cleaner services...may cost a little more ..but over all satisfied ...i

Report a concern   July 21, 2017 — Rated 10 out of 10 by T.B.S.B. Zerorez Phoenix
What do you like about our products and services?

I'm very happy with the result of the upholstery that was cleaned. Thank you!

Report a concern   July 21, 2017 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Victor was on time, courteous and took the time to explain what he was doing. He was focused on cleaning the carpet and worked steadily to get it done.

Report a concern   July 21, 2017 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

Services very reasonable and great customer service.

Report a concern   July 21, 2017 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

The technician was very efficient and professional. The carpets look great.

Report a concern   July 21, 2017 — Rated 9 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

I liked that the carpet was not "crunchy" when walked on after it dried.

Report a concern   July 21, 2017 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Always on time. Polite and professional. Drys fast and no soap that attracts dirt faster. Never charge for that one little extra service! Always clean up as they proceed through
the job. I will call again. Trying to get enough neighbors in my 2nd home to get Zerorez
to make the long drive out of Phoenix.

Report a concern   July 21, 2017 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

I was pleased with the product and service.

Report a concern   July 21, 2017 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Zerorez did a great job! Joe was friendly and very helpful with explaining how the pet treatment works. I will continue to only use Zerorez for my carpet cleaning needs.

Report a concern   July 21, 2017 — Rated 8 out of 10 by A.S. Zerorez Phoenix
What could we do to improve?

Great experience!

Report a concern   July 21, 2017 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

They do a great job and don't have to wait along for it to dry.

Report a concern   July 21, 2017 — Rated 10 out of 10 by A.A.L. Zerorez Phoenix
What do you like about our products and services?

Your service man Troy Wagner was very professional, polite and did an excellent job.
I have been using you company now this is my second home and I won't use anyone else.
Your product is safe and dries a lot faster then any of the other companies, it has a nice smell to your product and the other companies take longer to dry and I don't like the odor.
Your young ladies in the office do a great job and call when they say and are very professional and sweet.
Thanks and keep up the great work.
Tootles

Report a concern   July 21, 2017 — Rated 8 out of 10 by G.K. Zerorez Phoenix
What could we do to improve?

I had hoped my area rug had come cleaner and I had hoped some of the dog urine smell had decreased since I paid a decent amount! I was told several times it might not, but this isn't the first time over the years a puppy has wet on my carpets. The treatment doesn't seemed to have helped at all.

Report a concern   July 20, 2017 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Nice servicemen and great cleaning of the carpets.

Report a concern   July 20, 2017 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Always great service and the cleaning personnel are super nice!

Report a concern   July 20, 2017 — Rated 9 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Service was great , tech Joe Martin was on time, knew what he was doing, explained what he was going to do with carpet. Was very friendly like if I knew him for a long time. Thanks, RRios.

Report a concern   July 20, 2017 — Rated 0 out of 10 by R.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Expected better service and attitude. Rooms rug odor is still lingering. I don't know what step was not taken for odor to go away.

Report a concern   July 20, 2017 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling and prompt service!

Report a concern   July 20, 2017 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning!

Report a concern   July 20, 2017 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

The carpet was wet and seemed to have some residue. But, Kyle came back and rinsed the carpet again, taking out much of the water which helped it dry faster. We are satisfied with the results.

Report a concern   July 20, 2017 — Rated 10 out of 10 by C.Y. Zerorez Phoenix
What do you like about our products and services?

Technician was very professional and thorough. Carpets looked like new when job was completed.

Report a concern   July 20, 2017 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

I am very pleased with the cleaning of my carpets and would recommend your company.

The tech was very professional and courteous.

Thank you very much

Report a concern   July 20, 2017 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

Quick, carpets weren't soaking wet, thoroughly cleaned spots so carpet looked brand new

Report a concern   July 20, 2017 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

Great service! Very easy to work with and efficient.

Report a concern   July 20, 2017 — Rated 4 out of 10 by J.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Thanks, second try did "make it right"
First technician was rude. Thanks for a quick reschedule.


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