What our clients think of us!

My 30 year old carpet hasn’t looked so good for years. It’s clean. Thanks

I was absolutely disillusioned at first when Nick came to my 2 bedroom townhome. He was so absolutely nice that I did not notice that what he did.....did not make a difference! In fact, he made it worse! I did not want to call and complain because he had warned me that a dirty travel area on the rug might not be perfect. But after $370 AND a $50 tip totalling $420 in cash.....I was so disappointed. My husband came home and agreed that it was not worthy of renting to someone if that was what we were doing.

Yesterday, a very nice (hearing impaired) man named Chris came and knew exactly what had happened. Nick had skipped the brush part of the process and shook his head. He immediately told me he would redo the entire place for free and they DO NOT accept tips at ZeroRez. Geez!

My husband and I stood there and observed/witnessed the entire process. It was amazing. What a difference! 99.9% of all the "dirt" was gone and he explained what he was doing through the entire process.

In a nutshell, Chris' attention to our needs after $420 spent in a 1200 square foot townhome saved the day. Again, Nick was sweet and nice, but did not take the time to get ANY pathways of dirt out. In fact, I vacuumed up more dirt and debris after Nick was done.

I just vacuumed after what Chris did and it feels like a fluffy bright new carpet!

Thank you for your attention Chris. And I feel that the $50 that we gave Nick should go directly to you.

Thank you.

Professionalism....good product....great job by Charlie

Friendly, prompt, clean.

My carpet always looks great when finished. This visit was the first time I had to ask the gentleman to go over some places in my living room that still looked dirty. He did what I asked and I was happy with the job when he left.

Your representative, (Cy Dalberg?) arrived on time, explained what he would do, listened to my request for a tile cleaning in addition to the carpet cleaning originally ordered, proceeded to do both in a professional manner and the results were great.

Thanks for having such a competent, well-trained​ staff.

James was an absolute professional. His knowledge and willingness to anewer all our questions was amazing. On top of that the floor looks brand new!

I have been using your company for the past several years and have no complaints ! Your entire staff is courteous and very professional !! This past week we had one of your guys come out, Steven Klegas, and he did an amazing job so much that my husband was even impressed !!!!!! I highly recommend your company !!!!!!!

The technician (Jarad) was prompt and very professional.

Service was prompt and efficient. Serviceman friendly and explained things well. Best of all...carpets look great.
Thanks!

Great service, price and technicians.

Zerorez does not use products to clean the carpets or tiles. It dries completely in about 8 hours. Every Technician that has clean my carpets for have been very congenial and have answered all my questions. I have recommend Zerorez to friends and family members.

Excellent service! Very impressed, start to finish!!

The technician that cleaned my carpet did a great job. I think this is the best cleaning zerorez has done for me. I will definitely have zerorez come out and clean again and hopefully get the same technician. Thanks for the great job.

Very professional and great quality cleaning. I recommend them to all my friends.

I thought the technician was courteous, arrived a little early (after calling first for permission) and worked quickly and efficiently while doing an excellent job on the carpets.

First of all you were over 2 hrs late. Our window was 12-2, At 2:30 I called and was advised tech would not be done his current job until 3-3:30 and was offered a $43.00 discount for dalay. WHY DID I HAVE TO CALL YOU? Why wasn't I notified? When tech arrived all he did was criticize my furniture, carpet, etc. He was here less then an hour and did 3 rooms, hallway, and couch. In his report which he listed on e-mail, he said we had vomit, urine and blood on our carets. WE DO NOT OWN ANY ANIMLS!!! Cleaning was SO SO.

The carpet was still damp 24 hours later.
The overall appearance and cleanliness of the carpet and tile are very good. It was disappointing to see that the stains were still visible under black light but the process to remove them completely was was explained before and after the cleaning.
The technician was polite and professional, he explained everything very well and worked very hard to do a good job.

My tech Travis was absolutely wonderful.
He did a great job and very detail oriented,
which is awesome. He was extremely polite
and well informed.
The carpet and grout look amazing.
I will recommend and use you again for sure!!!

Love the product everyone is friendly and professional

I was able to make a reservation with only one day's notice. Zerorez communicated via email and phone. The cleaner arrived on time, explained the process, and was able to add another room to my cleaning request. He did a great job and was very thorough. The cleaning process was fast, and the results were very impressive. I will use Zerorez again when my carpets need to be re-cleaned.

AS I just said to you by email, Keven is the best zero-res worker we have ever had. We will ask for him by name next time...he is vedry knowlegable and conscietiolus!!

Knowledgeable, professional staff

Everything...the technician was on time and very nice! He got right to work and did a great job!
I love the cleaning process..no soap! I was very happy and will definitely will use your services again!

I Was impressed with their honesty about the status of the carpeting at a home we bought in Gold Canyon. I liked that they did not try to sell me an expensive product to do what was needed to clean the carpet but rather said it would be more than the carpet was worth. They were easy to schedule an appointment for service.

Service was great

Knowledgeable technicians and quality products.

great service, great results, good price

My appointment window was from 10-12... that being said the technician arrived at 1:15. I did not receive a call to let me know of the delay. I called at 11:40 asking about their eta, and was told dispatch couldn't get a hold of the tech and that they would call me back to let me know when to expect them. 40 minutes later (12:20 now) I called again because no one called me. That's when I was told that they would arrive at 1:15. They did discount the service, but I could have done without waiting for 3 hours and 15 minutes

It is clean and has no residue. I feel steam cleaning is the very best method.