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based on 84614 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were very accommodating...arrived right on time. The cleaning process was top notch for getting our carpet looking like new again!
The service was great and on time. The price was as quoted and there was no up-selling during the cleaning. The carpets look great.
THE RESULTS ARE GREAT. I AM VERY SATISFIED AND WOULD HIGHLY RECOMEND TO ANYONE
Professional - courteous - knowledgeable - thorough and listened to my concerns. We were very pleased with the results.
Carpets look great! Dried quickly and was able to move things back into the rooms by afternoon.
My carpets look brand new..
Good service
The accuracy and speed of how job was completed and the estimate. Steve was very personable and knowledgeable about process.
Clean and no chemicals
My carpets look almost brand new. It really works great. There was no smell and it tried fairly quickly. Your technician worked hard to make sure I was a satisfied customer.
Very profeesional
Quick service
Carpet and tile always look brand new. No stains or residue. Tech is always prompt, professional and friendly. Love the online booking.
Excellent, it is what I want to tell you. Hayden was perfect.
On time, polite technicians know what they are doing. Very satisfied.
Always fast, courteous and effective!
Amanda was great! She was friendly, and very eager to make sure I got everything cleaned that was on my list. I so enjoyed having her as my Zerorez tech, and have recommended your company to others since my job was completed.
Tile behind toilets were not cleaned and grout in front of the stove needs touch up also master bathroom shower tile still dirty. I had this house clean for my clients and they were not very satisfied. Please call me at area code Phone number removed Name removed West USA Realty
Love the way may carpet looks after cleaning and the people there are great!
Absolutely NO residue or "crunchy" feeling left after carpet dries!! Got all my stains and high traffic areas clean!! And the gentleman performing the cleaning service was polite, professional, and thorough!
Staff always arrives within time window, usually on the earlier side. They are always nice and stick to the quote that was provided while making the appointment. They are also mindful of the furniture and walls when it comes to their equipment.
Technician was great; great job!
The agent was extremely informative and helpful. He showed us all the areas of concern and give us all of options. He wasn't pushy nor did he seem to be just looking to add $$$ to Bill. He was great! Very friendly and personable. I would absolutely recommend him and this company to anyone that asked.
lower prices on the pretreatment, create package prices for carpet and grout cleaning.
I feel like my white rug could of got cleaner if he spent more time
Technician was nice and polite about everything. We have had recent problems with our dogs peeing upstairs because my wife sprayed training spray EVERYWHERE. She thought it was training spray that stopped them from wanting to pee inside but she was spraying "pee HERE" spray.
It's been a nightmare ever since. We've had two cleaning companies come out before you and now we'll see how well this has removed the training aid plus the already urine soaked areas. Uggh. We can't get new carpet until this comes to an end!
Thanks again.
I don't like that you charge for a room that is 50 sqft worth of carpet and 2 rooms for something that is 300 sqft. Should be able to combine that into a total of 2 rooms since the 50 sqft takes 5 minutes to clean. You would set yourselves apart from the normal pricing which people would like since it's the biggest thing that people hate.
scheduling is simple and you are reliable. do what you say you are going to do.
My carpet looks exactly the same as is did before. NOT HAPPY!

Your employee was very professional, and did a great job