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based on 87553 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets look Great!
They are clean and do the job without a mess or a residue left behind. The technician knows his job and explains everything before hand. If a problem should arise, he/she will address it and discuss a solution before tackling it without permission.
They are prompt and thorough and do a very good job!
Professional service, providing very good results, bringing carpets to look like new.
You have cleaned my carpets at least three times. The quality and professionalism of the technicians is important. Right after that the job that gets done on the carpets is great.
You do an excellent job in cleaning the rugs.
I could see immediately where my rug had been cleaned. Your tech was very friendly and knowledgable. The only thing is now I have a few dirty spots coming through.
Rug was still soaking wet by 10pm at night. Ran AC upstairs and down at 70-76 degrees all day, had room ceiling fans on plus a circulating floor fan. Still soaked. Was still damp next morning too. Took over a day to dry.
Technician was awesome, he waited for me to move the furniture around to get the most of each room cleaned!
Professionalism of your staff
The price I paid was $25 more than the online estimate, and it's not because I required extra services. Really -- a hall has a different charge than a whole room? I think your online estimates are not explained well.
your technicians are very thoughtful, polite and knowledgeable. they also do a very good job of cleaning carpet :).
Great technicians who were interested in training new employees and doing a great job over hurrying through everything.
Rug looks worst
Man who came was very polite. He informed about everything
For persons who need help, it's better to have a carpet cleaning service that will assist in some furniture moving.
Great service, quick and efficient. Employees were always nice and friendly.
The carpet took more than 24 hours to dry. Remove more water.
On time (actually ahead of schedule). Used "bumper" guards to protect furniture and corners. Efficient; personable.
polite and informative technician who worked hard and end result was very satisfactory.
Whole process was easy, from booking an appointment on short notice to service complete and payment taken.
Outstanding!
The carpeting looked very clean and I liked the fact that it was not as wet as with normal steam cleaning. The technician did an especially nice job on three upholstered chairs that we had cleaned.
quality, professionalism, customer service
Your employees are polite and careful to clean things well and not walk on wet carpet without
putting footies on. We are happy with the final results.
Service was friendly, fast, thorough, very polite thank you
Zerorez came out to clean our grout and tile. The customer service representative was very friendly and answered all of my questions. The technician arrived promptly and explained everything he was going to do before he did it. When he was done he walked me through the room and answered my questions. I was very pleased with the work he did and I would definitely refer my family and friends to this company.
Technicians are friendly. The results are great.
The carpet always looks great!
Wally was great! Too bad he can’t accept gratuity.
Carpet cleaned grest