Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84613 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 4, 2017 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

I liked that there were no chrmicals used and no odor after the carpets were cleaned

Report a concern   June 4, 2017 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

great JOB

Report a concern   June 4, 2017 — Rated 4 out of 10 by T.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Was not impressed with the out come for the price we paid. I could have went to Home Depot and picked up a can of sealer and sealed the grout myself and saved a ton of money.

Report a concern   June 4, 2017 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

carpets look great. thanks

Report a concern   June 4, 2017 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

Courteous, On Time Scheduling, Explanation of Services, Professional Service

Report a concern   June 4, 2017 — Rated 7 out of 10 by D.T. Zerorez Phoenix
What could we do to improve?

carpet seemed to get a lot cleaner last time - but the young man was VERY polite and personable and did a good job. Could just be that my carpet is past the point of looking good.

Report a concern   June 4, 2017 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Our technician and his assistant were very neat, timely and efficient. Hayden explained the process and offered a good solution to a potential cleaning problem. Our carpets look great as does the chair that was cleaned. I really appreciated that there was no odor.

Will definitely use Zerorez again.

Report a concern   June 4, 2017 — Rated 7 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

The guy seemed a bit in a hurry. There were still areas of the shower with gunk/soap residue that he didn't wash away. Also there were areas where the grout has a green tint. I'm assuming this is the sealant he used.

Report a concern   June 4, 2017 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

No overwhelming smell dries fast

Report a concern   June 4, 2017 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Very professional, on time, attention to detail. We had one very bad stain from a bamboo planter. Several companies tried to get the stain out, but failed completely. We were amazing at how much lighter the stain was. They did an excellent job. It helped with the sale of our home!

Report a concern   June 4, 2017 — Rated 10 out of 10 by H.G. Zerorez Phoenix
What do you like about our products and services?

no chemicals... i have a large parrot...

Report a concern   June 4, 2017 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and professional, and the carpet looks amazing! I just wish I'd called you sooner. Would definitely recommend you to my friends.

Report a concern   June 4, 2017 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Arrived on time, friendly, professional. Did a good job..

Report a concern   June 4, 2017 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Very responsive, and when the job isn't done correctly the first time, you will send a more experienced technician to follow up and do it right.

Report a concern   June 4, 2017 — Rated 10 out of 10 by andre sanford Zerorez Phoenix
What do you like about our products and services?

The professionalism

Report a concern   June 3, 2017 — Rated 10 out of 10 by N.A. Zerorez Phoenix
What do you like about our products and services?

The tech was very professional and respectful.

Report a concern   June 3, 2017 — Rated 2 out of 10 by A.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Service person spoke to me as if I was a child. He convinced me to let him put the protectant on the carpet. Told me he learned by showing others and wanted to show me at the end of the appointment what the protectant did. It looked cool on the index card but we tried the same on our carpet and water immediately sunk in. $400+ for carpets cleaning a bedroom, staircase, loft, and hallway with water? Took him about an hour. Even attorneys don't make that much. I will avoid Zerorez in the future for sure.

Report a concern   June 3, 2017 — Rated 10 out of 10 by Bri Walker Zerorez Phoenix
What do you like about our products and services?

Cleaning with no chemicals. Carpets were cleaned really well and dark spots came out

Report a concern   June 3, 2017 — Rated 10 out of 10 by Amanda Renfrew - Realtor Zerorez Phoenix
What do you like about our products and services?

I am in awe that you were able to get dried up green putty out of my carpets! Thank you!

Report a concern   June 3, 2017 — Rated 9 out of 10 by V.V. Zerorez Phoenix
What do you like about our products and services?

no harsh chemicals are used to clean with.

Report a concern   June 3, 2017 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

I like that there are not a lot of chemicals used and my carpets are cleaned well.

Report a concern   June 3, 2017 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Very effective

Report a concern   June 3, 2017 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Prompt courteous technicians

Report a concern   June 3, 2017 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

showed up on time, truck mounted system.

Report a concern   June 3, 2017 — Rated 10 out of 10 by Gail Smith Zerorez Phoenix
What do you like about our products and services?

I called on Monday short notice...Tyler showed up the next day! Was fast and friendly. Thank you!!

Report a concern   June 3, 2017 — Rated 10 out of 10 by Gerald Hart Zerorez Phoenix
What do you like about our products and services?

The technician was prompt, professional, efficient and informative. I was amazed at how well many of the stains, which I thought would be impossible to remove, were eliminated, 100% or close to 100%.

Report a concern   June 3, 2017 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

My carpets look like new when the cleaning is done and I like that the product is environmentally safe. The representative that cleaned my carpets was friendly, focused on the task and answered all my questions professionally.

Report a concern   June 3, 2017 — Rated 10 out of 10 by Diana Cline Zerorez Phoenix
What do you like about our products and services?

Tyrone was punctual and came well equipped. I had stairs a landing, a loft, a hallway and two bedroom rugs cleaned in addition to the kitchen, dining room and entry room tiles. Excellent job!
Diana Cline

Report a concern   June 3, 2017 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

I live out of town. It was easy to schedule someone to go out and clean and reseal grout on a rental property. They did a great job and even rolled up the old rug left by previous owner. Floors look great. Thanks

Report a concern   June 2, 2017 — Rated 10 out of 10 by N.W. Zerorez Phoenix
What do you like about our products and services?

Zerorez provides a quality cleaning without soapy residue and the service technicians are considerate and on time for appointments.


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