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based on 84612 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Price. Too expensive.
Timely arrival. Joshua explained everything before he started each step. Very thorough and his cleaning exceeded my expectations. Thank you!!
My tech was great! Woyld recommend to anyone!
Clean, fast, service. Great accociates apply the cleaning service, and the next day carpets look like new.
Louis was great. Great results. Thanks.
He arrived early.. we went over the estimate and he got started right away. My carpets look and feel great.
Everything!! So impressed with how clean you got our 16 year old couch!!! Amazing!!
My carpet was spot free and did not feel "crispy."
Thank you for the great customer service
Everything! Kyle was great--on time, efficient, courteous and took care of the problem. My initial conversation was with Charles. He did a great job of setting up the appointment and explaining the process. He was very professional and refreshing. Everyone I dealt with was great!
I will definitely recommend Zerorez whenever I can.
The time of your appt should not result from whether you are home to answer their call to schedule
Easy to set up an order. The serviceman was prompt, helpful and efficient. Everyone was friendly. Great customer service.
I love that you don't use soap and the person who who cleaned our carpet and tile did an excellent job
The quality service and the timeliness or the technician. Kyle was prompt and very professional.
Your service people who come out on the jobs have Alwsys been the most polite, courteous and patient
men.
Prompt scheduling and cleaning. Technician was great.
The technician was right on time, very professional and did an amazing job.would highly recommend them to anyone.
I have been so impressed with the client service provided by the ZeroRez team. I was especially impressed with the associate who provided the service yesterday. He was especially diligent in being sure he did a quality job and to listen to the concerns I expressed.
There is a bad odor even after I paid the additional $40 for pet odor
Showed up, polite, quick dry, and clean carpets
They were fast and professional and the quality of their work was good
The first two times my carpet was cleaned by you, it was amazing. This time it was not cleaned quite as well as the first two times but I do appreciate very much the effort you put in to get up here.
Thorough and great communication about services being provided and additional services needed.
On time, easy to work with and products do not have harsh chemicals.
No chemicals
Fast, friendly, no harsh chemicals
Prompt and polite and efficient
The gentleman was very upfront about the issues I had with my carpet and laid the options out clearly. They were able to get the smells and stains out that I was concerned with and I couldn't be happier!
timely, professional service with great results