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based on 87553 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look brand new! They feel and smell great. The technician was courteous, friendly, and professional. The job was done very quickly.
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I was very happy that your cleaning solution left our fabric feeling natural and not stiff as it had been from previous companies. Your service representative was very nice and explained the process and pricing prior to cleaning to make sure that we were both in agreement. I would definitely use Zerorez again and would feel confident in recommending the company.
No smell, quick and works really well!
Make sure the tech cleans up thoroughly. My wood floors were filthy and had water stains everywhere :(
The person who came out to clean our carpets was so by nice and very respectable I forgot his name but I would ask for him again.
Robert showed up as scheduled and did a phenomenal job with my mothers' carpet. She was very pleased with the service. We would highly recommend this service.
Zerorez always does a fantastic, environmentally sound job. The representatives are courteous and helpful, and the company does everything it cans to fit the services to the time frame of the customer. They responded on the same day on one occasion.
Leave a better scent in carpets.. carpets smelled awful after cleaning
The technician was the nicest person. He did a great job removing dog urine from our brand new carpet!
Service by Nick was outstanding!
Product
Thouroughness
Detail oriented
Not rushing
Knowledge base about our carpets
Knowledge about cleaning
Both Nick and Travis were very cordial and extended their service Well beyond expectations.
Your service man was very professionally dress, knowledgeable and had a professional demeanor. He did a great job that was above my expectations.
On time did very good job
Spots are right back the next day. Some spots I can tell he didn't even clean. On top of it he had us upgrade to put a protectant on the carpet on top of the spots.
In time. Did a good job
I like the service given and the worker was very proficient.
Good service
The service people are very helpful and the floors are clean when they are finished! No odors and the carpets stay cleaner longer than experience I have had with other cleaners.
Excellent explanation of what work to be performed by the technician at start of work.
Fast friendly service
I had some crazy set in stains, my St. Bernard loves to get into the trash for some snacks when I’m not home, resulting in black spots all over the carpet. You guys came in and did an awesome job at getting everything off! As a bonus cherry on top (the service not the trash), your service rep was freaking awesome. Most hospitable guy you could have ever hired. I look over many restaurants in the Scottsdale area, and dream of people like him to work for me. He’s awesome, and your service was awesome. Keep it up, will use again in the future for sure.
I thought the service was extremely timeful, and Steven that works for you, was helpful about explaing the process and the work he did was amazing the carpet looked so good even though it is older but cleaned up so well. I definitely am impressed and will use Zerorez again I have already let numerous people know! And also I have recommended Steven Klagos to my friends! I would say he is a 10+!
Thank you,
Name removed
5981 W Venus Way
85226
Thorough and honest, for a good price.
The service provided by Able Valdez. He is a great guy and provides excellent customer service.
They really cleaned up the grout in the tile without leaving a residue
Mike was amazing! He was so kind and careful around my walls and furniture. He offered recommendations regarding my maintaining my carpet in between services and was very kind.
This cleaning was a redo undre the 30 day satisfaction garantee. The technician was able to see the issue with the haze and footprints from the previous cleaning and was able to do a second rinse pass on the tile and area rugs. Not their is Zerorez left on the tile.
The carpet looks good and feels very soft. The serviceman was polite and worked quickly, I was impressed that it was done so fast.
On time, great guy did the work...cleaned very well.. all is good
Very personable, did a fantastic job would definitely recommend