Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84613 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 2, 2017 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

No chemicals.
Tech was excellent and was 100% on time, polite, etc.

Report a concern   June 2, 2017 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

we moved in to new house with kids and grandkids. the first time my grandson walked in house his head swelled like a basketball. The prior people had Cats. we called ZEROREZ and the next day they came and cleaned our carpets and never has he had an issue again..
True Believer.

Report a concern   June 2, 2017 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

The technician Sandon Adamson did a excellent job! Will use Zerorez from now on. Thanks

Report a concern   June 2, 2017 — Rated 5 out of 10 by D.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Other times I've had my living room carpet cleaned, the pet stains came out better. This time they didn't come out at all.

Report a concern   June 2, 2017 — Rated 9 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

service went quickly and was very efficient service tech was very affable and had a very professional look

Report a concern   June 2, 2017 — Rated 10 out of 10 by E.Z. Zerorez Phoenix
What do you like about our products and services?

I thought my service technician was professional and very knowledgeable. He did a great job with my tile, grout, and carpet. I am concerned about the health and well-being of your employees. He was applying the grout sealer and it was very clear that you need to provide respirators to your service technicians. It is clearly labeled on the can. He was coughing deep in his chest. It was making me light headed and I was sitting outside on my porch with the door open so he could get some air!

Report a concern   June 2, 2017 — Rated 10 out of 10 by David Mogensen Zerorez Phoenix
What do you like about our products and services?

Randall was awesome and did a great job! Thank you.

Report a concern   June 2, 2017 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Chemicalfree, safe for people and pets.

Report a concern   June 2, 2017 — Rated 0 out of 10 by P.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpet was still dirty I wasn't impressed they still look the same

Report a concern   June 2, 2017 — Rated 10 out of 10 by Nicole Salisbury Zerorez Phoenix
What do you like about our products and services?

I really liked our service tech, he was friendly and professional.

Report a concern   June 2, 2017 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Andrew was extremely courteous, explaining everything and asking me to check and make sure I was satisfied. Impressed with your product.

Report a concern   June 2, 2017 — Rated 10 out of 10 by Sandra Glassmeyer Zerorez Phoenix
What do you like about our products and services?

They work!!!!! Carpets are clean and stay that way, and your technicians are top notch.

Report a concern   June 2, 2017 — Rated 10 out of 10 by F.A. Zerorez Phoenix
What do you like about our products and services?

I love that it was a quick process and the technician was very friendly and informative. I will be using zerorez in the future!

Report a concern   June 2, 2017 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

The entire experience was over the top professional and the carpets came out great!

Report a concern   June 2, 2017 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

I was very impressed with the service man and the appearence of my carpets.

Report a concern   June 2, 2017 — Rated 9 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

On time, efficient, personable technician

Report a concern   June 2, 2017 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and courteous. He a thorough job and kept me informed on what he was doing.

Report a concern   June 2, 2017 — Rated 10 out of 10 by Kimberly Prefach Zerorez Phoenix
What do you like about our products and services?

Carpets ALWAYS look brand new, techicians are very nice, informative and take pride is doing the best job possible.Abd they are always on time or early. They never make you sit around and wait.

Report a concern   June 2, 2017 — Rated 10 out of 10 by Tootie Glennie Zerorez Phoenix
What do you like about our products and services?

Great product, great service, great results!

Report a concern   June 2, 2017 — Rated 10 out of 10 by Faith Bachik Zerorez Phoenix
What do you like about our products and services?

GREAT COMMUNICTION
CARPETS LOOK GREAT
WHATEVER CLEANING SOLUTION YOU USE - IT REALLY WORKS
JERRY - YOUR SERVICE MAN- WAS SO NICE AND POLITE AND WENT OUT OF HIS WAY TO GET A STAIN
OFF ONE OF MY VALANCES. IS HE THE SAME JERRY WHO PUT OUT THE FREEWAY BRUSH FIRE?
IF SO, HE SHOULD BE COMMENDED.

Report a concern   June 2, 2017 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Fast service - good people - carpets seem very clean.

Report a concern   June 2, 2017 — Rated 5 out of 10 by D.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

For the price, the carpets aren't any cleaner than cheaper companies we've used.

Report a concern   June 2, 2017 — Rated 8 out of 10 by C.S. Zerorez Phoenix
What could we do to improve?

I appreciate the chemical free aspect of the carpet cleaning, but I think it doesn't quite work as well as other cleaners on difficult stains.

Report a concern   June 2, 2017 — Rated 10 out of 10 by Jill Bagwell Zerorez Phoenix
What do you like about our products and services?

Carpets look amazing. Came out soft and not crunchy. I am very pleased!! Would like to say thank you to John. He was very professional and he did a great job!!!

Report a concern   June 2, 2017 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Fast, reliable and left the carpets looking great

Report a concern   June 2, 2017 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

The service was great. My carpet looks great too!

Report a concern   June 2, 2017 — Rated 9 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Cleaning method seems to remove most of the dirt and dust in the carpet and leaves it feeling soft without a detergent residue.

Report a concern   June 2, 2017 — Rated 10 out of 10 by V.D. Zerorez Phoenix
What do you like about our products and services?

They are on time and do a great job!

Report a concern   June 2, 2017 — Rated 2 out of 10 by M.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet felt very stiff after it dried and even after I vacuumed. There was also an unpleasant odor.

Report a concern   June 2, 2017 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

On time, fast, professional


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