Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84612 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 18, 2017 — Rated 10 out of 10 by K.E. Zerorez Phoenix
What do you like about our products and services?

fast and no residue

Report a concern   May 18, 2017 — Rated 6 out of 10 by I.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The employees were excellent and went out of their way to help but a little disappointed in the final result of the furniture cleaning. The chairs still look a little dirty after the cleaning and I would have expected them to look a little better since they were recently recovered 8 months ago and its new fabric.

Report a concern   May 18, 2017 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Very polite technician. My tile flops look amazing. Highly recommend you to everyone

Report a concern   May 18, 2017 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

No chemicals, no soap...no residue

Report a concern   May 18, 2017 — Rated 10 out of 10 by Kellie Sillin Zerorez Phoenix
What do you like about our products and services?

Kyle was the nicest, most friendly rep I have ever experienced. He did a great job of explaining everything and cleaning my carpet, all while making me laugh at his interpretation of the history of carpet cleaning. The carpet really looks great now! He also went above and beyond when he saw me struggling with my blinds and fixed them for me! If there is a Zerorez customer service award (or a raise, wink wink;) he deserves it, no doubt! I have already recommended your company to several people and will continue to do so. Thank you!
- Customer for Life

Report a concern   May 18, 2017 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Very professional with attention to detail.

Report a concern   May 18, 2017 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, courteous and caring technician

Report a concern   May 18, 2017 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

They are clean and dry fast and leave no soapy feel in the carpet.

Report a concern   May 18, 2017 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

not sticky, clean, dries quickly

Report a concern   May 18, 2017 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Guaranteed service. Everyone I spoke to was nice. Carpets look great.

Report a concern   May 18, 2017 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

The whole process was great from the convenience of scheduling online, timeliness of the cleaning technician, and last but not least the end result of refreshed looking carpet.

Report a concern   May 18, 2017 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

exceeded my expectations to how clean my tile and grout could get. I've already told many people about you and you will have at least 2 new customers soon that I know of.

Report a concern   May 18, 2017 — Rated 10 out of 10 by Michael D'Avanzo Zerorez Phoenix
What do you like about our products and services?

The carpet looks as good as possible, and the technicians were polite, knowledgeable, friendly and fast

Report a concern   May 17, 2017 — Rated 10 out of 10 by F.G. Zerorez Phoenix
What do you like about our products and services?

I heard about Zerorez on 102.5 KNIX. My entire experience has been very positive from scheduling an appointment online, to calling and changing the service order, to the technician, and the end result. The technician was exceptional, took the time to explain in detail the process and techniques. My carpets still look and feel clean.

Report a concern   May 17, 2017 — Rated 10 out of 10 by jill gilford Zerorez Phoenix
What do you like about our products and services?

the tech really went out of his way to try and get the grout clean, above and beyond

Report a concern   May 17, 2017 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Service and results. Friendly staff and carpets look great!

Report a concern   May 17, 2017 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Great job guys!

Report a concern   May 17, 2017 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

No odor to it

Report a concern   May 17, 2017 — Rated 10 out of 10 by Naomi Solarez Zerorez Phoenix
What do you like about our products and services?

Technician was quick, thorough, professional, and my capers looked brand new after.

Report a concern   May 17, 2017 — Rated 0 out of 10 by M.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Unfortunately I'm not satisfied with the cleaning of my stairs I was promised theat we will have better results than what I got and I pay more money for your service especting better results

Report a concern   May 17, 2017 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

The results are better than from other cleaners I have used. Robert, who cleaned my carpet, was professional, courteous and knowledgeable.

Report a concern   May 17, 2017 — Rated 9 out of 10 by F.H. Zerorez Phoenix
What do you like about our products and services?

Kyle was my service rep who did a great job in cleaning my carpets. He was on time, efficient, full of information that he shared on caring for my carpet. I would recommend Zerorez to all my friends!

Report a concern   May 17, 2017 — Rated 10 out of 10 by Bob Ludwig Zerorez Phoenix
What do you like about our products and services?

honest, efficient, good results, reasonably priced

Report a concern   May 17, 2017 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

The employees who came to my house were very professional and throrough

Report a concern   May 17, 2017 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

good job.

Report a concern   May 17, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The tech was friendly, efficient, and did an excellent job

Report a concern   May 17, 2017 — Rated 8 out of 10 by L.M. Zerorez Phoenix
What could we do to improve?

I had hoped to see better cleaning next to baseboards around the edges of the carpets near the walls.
Also there were spots still behind the bathroom door by the bathtub. Otherwise, the carpet looked great. The worker was very polite.

Report a concern   May 17, 2017 — Rated 10 out of 10 by T.O. Zerorez Phoenix
What do you like about our products and services?

Great service!!

Report a concern   May 17, 2017 — Rated 10 out of 10 by Rhonda Fleming Zerorez Phoenix
What do you like about our products and services?

Service tech, Josh, was very helpful, honest and professional. I had my wool area rugs cleaned and I was concerned about the smell (which wasn't too bad) so Josh took them to the garage and once dry, I was able to put them back in the house. They turned out great!

Report a concern   May 17, 2017 — Rated 10 out of 10 by Joe Bill Pickrell Zerorez Phoenix
What do you like about our products and services?

employees


Privacy Policy