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based on 87553 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was great. The carpet looks amazing and no pee smells.
Tile was clean and worker was professional, cloudless be a little lower in price
I like how clean you got our carpet and that it wasn't all wet.
Eric Gonzales is an awesome Tech. He listened and was very attentive. He explained the Zerorez services & gave suggestions on how to clean the spots I was concerned with. He is very punctual, friendly & professional. The carpets in my house look, feel, & smell great. I'm VERY happy I chose Zerorez!
Your technician was polite, knowledgeable and did a good job. The end result was great. Area rugs look like new.
My tile is approximately 12 years old. We installed it ourselves and sealed all the grout. We have never had it professionally cleaned, so it was really needed, even though it was cleaned and mopped on a weekly basis. I was very skeptical even calling to make the appointment, but thought I should give it a try after reading all the reviews. I WAS TOTALLY IMPRESSED!!! I could tell a difference even before the grout had completely dried. It was like the sparkle was back in my tile and my grout was almost back to it's original color. The next morning, I was even more impressed. I am so very happy with the results that I will definitely recommend it to others and I will be calling again next September when you run your special. I will also request Tanner should he still be with your company. Again, AWESOME JOB!!!
My carpet is 14 years old and when Zerorez was finished it looks like a new carpet. Your technician Hayden Hurst was on time and took the time to explain to me about your products and service. He also answered all my questions and assured me that he would come back if there was anything that I was unhappy with. I have recommended your company to several of my friends. Hayden is a great technician and I appreciated his promptness and knowledge.
We like how the carpet feels and how quickly it dries. The carpet has always looked nice when they are finished. The service person is very knowledgeable and pleasant to work with.
Everything was quick and easy and good. Thanks for the service. We will keep you in mind next time.
Our service was perfect and we are so happy with the results!
Trey was wonderful
Your people!
Your cost is above what most of my friends could afford. I ended up spending quite a bit more than I expected when adding protectant and water cleaner.
Professional and really knew his job and able to explain what he was doing and how it worked.
My husband loved the fact that no chemicals were used.
You guys get the job done. Great quality and the service was fantastic all the way around.
Rep was very thorough and asked me if everything was good? I asked him to clean a few more areas which he did.
The technicians were courteous & informative.. they listened to what my concerns were and advised what would work best & did not try to force any additional services.. they did an awesome job cleaning my carpet.. I was amazed at how good my carpet looked just after the preparation before the actual cleaning.. I had thought at one time to go with other companies & my friends also suggested other companies.. I am so glad that I didn't & stayed with Zerorez!! I will be scheduling them to come back out to clean my three bedrooms.
Thank you!!
When making the appointment let customer know that it will take 4 to 8 hours to dry, maybe more.
I have a small place and I wanted to put something on the legs of my table, couch and chair and move them so that the carpet could be cleaned underneath as well. I was told that the company discourages that because it could stain the carpet. Provide booties for this and allow for customers to do this, it would have taken my son and I a few minutes to move.
Friendly, knowledgeable staff, did A+ cleaning job on both the carpets and tile/grout cleaning. Would recommend them to all my friends and familywithout hesitation.
Nice people and company. And good work
Carpets looked beautiful and the tech was really efficient and friendly.
We requested next day service and our call was returned promptly. The employees we interacted with were very friendly and professional. The technician was prompt and efficient.
On time, friendly and great job. Use them all the time.
The technician was very professional BUT... I cleaned an area to ensure the grout would come clean (we are empty nesters so it wasn't really that dirty). when he came in I asked if he could get the high traffic areas as clean as the spot I cleaned in the same area. He assured me he could and gave me the "speech". He then sold me on deep penetrating sealer for $160. Long story short, the grout is not as clean as the area I clean, in fact, some areas you couldn't tell were even cleaned. The "deep penetrating sealer" was two cans of spray that he applied at one time. That took about 15 minutes. $416 later I wasn't happy. When I asked him about the areas that didn't appear clean, he said it takes time for it to dry. Then he asked me how old the grout was as if to say that was the problem. If I can get the grout clean with a brush then why can't you get the grout clean with your advertised super-duper cleaning process.
Next time, I'll clean my own grout and take the $400 and buy myself something. No I would not use the service again and would not recommend it.
Timeliness, great results, friendly employees. Thank you!
Our carpet seems much cleaner and looks nicer than the last time we had it cleaned by another company.
There are certain areas not cleaned very well also . Floor is crunchy feels like it has residue on it
The technician was fabulous and did a great job!

Eric was very professional and will request him again. The best part of this years service from Zerorez was the container of water for the tile. Works great!!!