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based on 86549 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They work very well and it leaves the carpet soft with no crunchy sensation.
The tech was great, gave us so much information about the service and what to expect. Finished all three rooms in an amazing amount of time and informed me if there was any issues or if i was unhappy with the result that they would return.
The technician was very friendly and knowledgeable!
Service and products was a 10! Service was very informative and friendly.
Customer service is exceptional and my carpets always look amazing after treatments.
I was quoted one price on the phone and when they came into my house the price was extremely higher then what was quoted.
Everything was amazing and the customer service to bar none the best we have experienced. The product is safe for people and animals and my house never smells like chemicals or fake fragrances when all is said and done!
The young man was very kind. There are still stains where the dog had peed, it smells when you walk into the room. There where oil or grease stains on the rug, that are still visible in places, we paid extra for the treatment and I wish I didn't. The most annoying issue I have is the smell of dog urine in the room. What you can do to make it right, is clean the carpet again and treat the dog urine with something that will remove the smell. If this is unable to happen, then return my money. Thanks Nancy Last name removed
We were very impressed with the rep that came to clean our carpets. He was friendly and knowledgeable, and did a great job. We will absolutely hire you again!
My carpets look much better.
Easy scheduling, good correspondence with confirmation of appointment, technician on time and thorough in the job. Didn't try to upsell me on unnecessary items.
Find a secure way to run your customers credit cards!!
Although the carpet was clean, it was also a little "stiff" (crunchy) after the cleaning.
Tech did a great job
The customer service was great.
Peter was amazing and carpet looking great!!!
Kyle was awesome; if I could give him an 11 I would!!!! I'm completely gobsmacked at how great my tile looks after LITERALLY never having been professionally cleaned.
Loved how prompt the technician was, and loved that he took time to answer my questions and suggest appropriate treatments.
Robert did a great job !!
Provider was very nice and polite. Didn't push any additional costs on me and most of all did not embarrass me by telling me how bad my house smelled. The carpets look awesome and I am very satisfied! Will definitely use them again
Easy to book. Pricing right there so you can budget. On time and good communication for the actual appointment. Easy!
Great job
Service was fast and it's been 24 hours and there is no smell. The previous cleaning service promised no smell and it smelled for days.
I will be using Zerore only from now on.
My technician was on time, knowledgeable and thorough! My carpets and tile look and feel great!! Thank you zerorez!
I have used Zerorez for a few years now and am very happy with their service.
I like that there is no chemical residue left on the carpet. Our carpets looked brand new again! Stains were removed in areas that we didn't think would come out.
I got a quote online to clean the carpet and tile from a home I had just moved out of, the online quote was misleading and when the serviceman arrived I was offered a price that was about $220 more than I expected, so today instead of trying to relax on my one day off I cleaned the tile myself as I just moved and am low on funds. The carpets look great, but the online pricing was misleading or at least confusing. Still though the work on the carpets was done quickly and looks great, so I'll give you that
My carpets were in rough shape & turned out beautifully!!
Have great results!
You had to send out a second technician to fix the problems caused by the first tech.
They have friendly courteous and competent staff both office staff and the people who come to your house. You know up front the chargers and no surprises. I would recommend Zerorez services.