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based on 87553 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet seems cleaner and stays clean longer than other carpet cleaners.
The technician who came out was knowledgeable and friendly. Our tile and grout was extremely dirty and I wasn't expecting any miracles but it looks amazing!!
Safe for kids
Good for environment
Friendly tech that I was very comfortable having in our home
Great results
Very, very happy with your service!!! Jared was VERY professional and cared about the service he was performing! We would definitely use your company and would recommend highly! Nice to work with a company that cares about the customer!!! 👍👍👍👍👍👍👍👍👍👍 PS-we Thank mike broomhead for recommending u so highly!
The technician was very nice and knowledgeable. My floors looked fantastic when he was done. I was amazed how clean they were. I have told many of my friends and family about Zerorez and will use them again.
Your techs are always friendly efficient and knowledgeable. Love that our carpet dries quickly and is not exposed to any chemicals as we have three dear pets in our home. Also love the tile cleaning, what a difference!
The tech was excellent. The carpet looks good as new
Excellent customer service experience! From your tremendously friendly and helpful scheduler to the Service Tech that completed our job, this was an A+ experience for us.
We couldn’t be more delighted with the quality of the service, and the end result!
Wow! Our tile and carpet look pristine! We couldn’t be happier. I would like to personally thank our Service Tech for all of the effort and hard work he put into making our home look beautiful again!
There were a few spots on my tile that appeared not to have been cleaned. Overall the work was very good.
Nick was very good and put a lot of muscle & work into cleaning our carpets re: high traffic area, & even mopping up drips on his way out. Gave good explanation re: service.
My carpet was completely dirty that was filled with first, dirt, hair and reeked worse than before it was cleaned. I knew the carpet was dirty so we vaccuumed before the service and after it dried we decided to vacuum it again to make sure it was clean. We told the technician that we believed the carpet to be extremely dirty and to make sure to do a little more especially in our master bedroom. We've used you guys in the past and when a spot was missed or the floor was crunch you guys have come back out and we appreciate it. But this time it was more than disappointing. You guys are coming back on Tuesday which means we cannot put anything away in our new home until it dries sometime that evening or Wednesday.
Service Was great! carpets and tile look good was tech was a hard worker did a great job
Fast, clean, thorough!
Randall was awesome - floors are eauiful again!!
I felt like the sales were really pushy. When i called to get a price I was told $129 plus 10% for new customer for two rooms and I ended spending $261 plus the 10% discount was configured wrong and I only got 5% discount.
Very efficient, professional and like that there is no chemical residue. Quote was exactly what we ended up paying
I love it when services show up on time! Zerorez did not disappoint. Fingers crossed that the spots don't come back!
Paul was awesome. He was able to get all of the coffee stains out and was very professional and pleasant.
Stains came back in 2 days. You are scheduled to come back and then we'll see.
Service. The way the carpet looks for a long time period.
Tech was on time, informative and super, super nice. Good quality work!!
for the amount of time spent I felt it was not worth the charge-- I have had another service that did much more area for virtually the same price. there are other services that use eco friendly products besides zero rez and next time I will seek them out.
Safe and non toxic. Worked well to remove dog pee stains.
I did not know you did not treat spots on the carpet before cleaning it. If I had known you don't do that, I would not have hired you. I would have used the company I always use. At least they take the spots out of the carpet and clean it. And the price is a little lower too. I would like a refund of at least the cost of the area rug, because the 3 spots that were there before you came are still there. Please refund me at least the cost of the area rug, which I believe was $31 or $33. Thank you.
The cleaner was very nice and friendly.
Awesome service
Service was excellent
Very professional, polite and helpful. Carpet and tile very clean. Dried very quickly!
Kyle was great. Carpet looks great
Good job!!