Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 11, 2017 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals, professional service

Report a concern   August 11, 2017 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Very thorough and speedy. My carpets look amazing

Report a concern   August 11, 2017 — Rated 0 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tech was polite.
Carpet traffic patterns are still dirty.

Report a concern   August 11, 2017 — Rated 10 out of 10 by D.U. Zerorez Phoenix
What do you like about our products and services?

Everything, would definitely use you again!

Report a concern   August 11, 2017 — Rated 10 out of 10 by V.C. Zerorez Phoenix
What do you like about our products and services?

Courteous and professional technician. Great communications. On time

Report a concern   August 11, 2017 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

The tech was very professional

Report a concern   August 11, 2017 — Rated 9 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Courteous, informative and thorough

Report a concern   August 11, 2017 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

We greatly appreciate the fact that you got us on your schedule so quickly and everyone was so nice on the phone when scheduling. Then your technician showed up on time, looked and acted professional and did a great job. Thank you Name removed

Report a concern   August 11, 2017 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Randall was very professional and great to work with. I was impressed with how well ZeroRez did with cleaning my carpet and travertine stone. Very pleased with the results.

I have already shared my experience with family and friends. Thank you.

Report a concern   August 11, 2017 — Rated 0 out of 10 by D.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I made my appointment online. It was for 2 chairs and an ottoman and 1 3 cushioned couch. It was to be $235....i thought that was a little high but that it would be worth a try. When the technician arrived he said I was down for 1 couch and 1 chair and ottoman... the addtional was going to be around $325. I opted out of that. Then there was the uncharge for protectant. All in all the chair/ottoman looks fine...the couch is disappointing. I do not feel as if your service is any better than past experiences and it was definitely more expensive.
I was happy with your reminder/confirmation calls.

Report a concern   August 11, 2017 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

We had great customer service and the guy who came out to my house did a fantastic job. He was very nice, professional and did a great job cleaning my carpets and rug.
Great great company. Your add on KISS FM radio station is how I found out about Zerorez.

Report a concern   August 11, 2017 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Everything! The techs that came to my house were informative, they let me know every detail before they did it and my carpets look and smell great!

Report a concern   August 11, 2017 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

My carpets look great. The young man who cleaned my carpets answered all my questions and was just a great person and did a wonderful job.

Report a concern   August 10, 2017 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Kind customer service from scheduling to technician, high quality work, prompt arrival, flexible schedule.

Report a concern   August 10, 2017 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

On time, nice job. Even helped with some items that needed to be moved around during cleaning. Clean carpet no smelly chemicals when they finished. Tile and grout look good too after it dried. Yes I would call them again if I need floor cleaning services.

Report a concern   August 10, 2017 — Rated 10 out of 10 by L.C.B.C. Zerorez Phoenix
What do you like about our products and services?

The technician was very professional and efficient. Did an excellent job.

Report a concern   August 10, 2017 — Rated 9 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Great customer service. Great job cleaning my carpets

Report a concern   August 10, 2017 — Rated 10 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

The guy who did our carpets was excellent. He gave us a lot of really helpful information and did a wonderful job on the carpets.

Report a concern   August 10, 2017 — Rated 0 out of 10 by R.A.H.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The first time you did the carpet 2 years ago it came out really good. This time still big stains everywhere.

Report a concern   August 10, 2017 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Prompt service and your employees were very helpful and knowledgeable.

Report a concern   August 10, 2017 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

The product is amazing!!

Report a concern   August 10, 2017 — Rated 10 out of 10 by D.U. Zerorez Phoenix
What do you like about our products and services?

Great Service

Report a concern   August 10, 2017 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Wonderful service! our tech was very professional and did an outstanding job.

Report a concern   August 10, 2017 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

POSTED ON MY FACEBOOK

Name removed

have had a ton of people clean my floors and one in particular has been my go to business until now.... zerorez phoenix, you all rock. No smell like a wet dog after carpets dry, my 3 year old carpets are revived! I had truck Leonardo, great technician who worked feverishly to complete all the carpet throughout my whole house!! 5 star service, Early for the appointment and a fair price! Thank you Zerorez! I will recommend them to everyone!

Report a concern   August 10, 2017 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Just great price and service!

Report a concern   August 10, 2017 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals, great service, online scheduling and real person customer service and followup. Loved it. Everything went smoothly.

Report a concern   August 10, 2017 — Rated 9 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Good quality

Report a concern   August 10, 2017 — Rated 10 out of 10 by D.Y. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling, great follow-up and communication on when the tech will arrive and the quality of the work.

Report a concern   August 10, 2017 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Excellent service, great follow through and notifications. Very knowledgeable & pleasant man sent to my home. He did an outstanding job and our carpet looks like new.

Report a concern   August 10, 2017 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Carpets look great!


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