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based on 87544 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He did a great job. Carpets dried in just a few hours. We had pet stains and odor, all gone!
Empowered water has changed the game!
I always get a great knowledgeable technician. My rugs and tile always turn out looking brand new
Able that completed the job (carpet & tile) in my home was very courteous, professional, on time (actually early) and it was a great experience all around. The carpeted room looked like new and the grout was very clean. I will highly recommend Zerorez.. First name removed P.
1. in the walk=in closet it took 2 days to dry and there are 2 very big yellow spots - maybe 10"x10" . Also we notice that where we had a piece of furniture covering carpet - that area has remained much whiter than the area cleaned by zero res. There is no sunlight in there and areas off the walkway wouldn't be worn - so it seems that maybe your product/service doesn't get it as clean as it could.
2 we were pleased with the upholstery cleaning on our 2 couches.
3. after carpet dried in living room, we saw several areas with spots. We are going to use a can of kem-dry to clean those, but felt that should have been done. And some areas that just didn't seem to be clean. We didn't notice until the carpet had dried - or im sure the guy would have re-treated or re-cleaned those areas.
Troy was very helpful and answered all my questions. So service was great! The products did exactly what I was told they would, so products were great!
We were very happy. Call us, Dave was polite, soft spoken. Cautioned us of wet tile floor. Good Job. Thanks for your service.
Your technicians are friendly and prompt. The service is fantastic!
I like the fact they dont use so much water and they product they use really clean. the dry time is amazing and so musty smell which is a plus.
Joe did a fabulous job! He was professional and friendly, and our carpet and tile looked fantastic when he was through cleaning. I highly recommend Zerorez.
My tech was on time, friendly, and easy to communicate with. He did a great job and made me feel comfortable. I would definitely use ZeroRez for my future needs. Thanks again!
Charlie was awesome!
Tech was very good. Knowledge about both carpets and Tile.
Carpet was crunchy after treatment
no chemicals! thank you!
Safe for pets
On time, friendly, speedy and no surprises!
The service provider was very informative and through. He did a nice job and made sure we were happy before he left.
Friendly guy. Fast appt
First and foremost friendly customer service. Paid more than originally quoted. Cleaned floor, no smell
My carpet generally seems to look as good as new and stays cleaner longer.
On time. Quick. Friendly. Good clean.
No heavy odor, rug feels cleaner. The technicians are always courteous and fast.
On time polite professional service tile looks great so does grout
Luis was very upfront about the possible problems with our flooring and did a sample area so we could see if it would work. Even though that went well, after trying a less traveled part of the flooring, it was determined we would need more help in removal of a product that was put on before we moved in. Luis cleaned up his efforts and did not charge us. I would love to use him again.
Robby was great!! Very informative and attentive
On time, no hidden charges.
The carpets looked clean after dried. The carpet feels very scratchy after cleaned, why is this?
A little pricey.

The whole process was very professional. Happy with results.