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based on 86550 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used zerorez for several years
And have never been disappointed
There products always get the job done
Courteous staff, did a great job!
I just like the way it leaves my floors
My carpet feels clean and soft! Your staff has always been very friendly.
They are very efficient and get the job done fast. Carpet always looks great.
Crew did a great job! Very porfessional!
Thank you!
Kyle did a great job.
I LIKE EVERYTHING...........EXCEPT YOUR 1 TO 10 KEYPAD........I'M TRYING TO SUBMIT 10
Good people doing good work and a fair price. Thank you.
I like having a 2 hour window for service and the reminder call when the tech is leaving the prior call.
Scheduling times. When I initially made my appointment I advised the agent of my time constraint and was notified that my appointment would be first thing in the morning.
Then I received the one week confirmation call which said my appointment time would be significantly later and would come close to affecting my other engagement.
I like the idea of fewer chemicals, less drying time & how clean the carpet feels! The customer service is excellent and everyone has always been very professional and friendly.
That it's free of chemicals.
Product, quality of service
I really appreciate the respect that Randall Phillip had for our home. I have already referred.
Clean, professional, friendly, knowledgeable. A pleasure to work with Tyronne. Give him a raise!
Show up on time and don't waste time just get the job done
Technician was friendly and informative! Also, very professional!
I heard about it they john jay and rich. I got a price quote over the phone. Roughly. When the technicians showed they were very helpful so the score is more based on the price in the end. I feel like it was very different then what was quoted over he phone. The results are great but for the amount of area they did I am a little shocked it cost $438! I got 2 rooms of tile, the walk way and stairs. I was told I was getting a discount which would basically cover the cleaning kit and I wouldn't need a gallon of thisnother stuff so it would be less. I was charged not only the full amount. It more than what I was told. I was under the impression is was $50 not $75 and again less because it was such a small area it wouldn't be a full gallon needed. I can't imagine what the rest of my house would be carpet or not. In the end the results are great and needed to be done but just for how much I spent for literally one level of my house just seems to steep to do on a yearly basis like what was recommended.
Andrew and Colt were thorough and helpful. They did a great job!
Great job, just blown away at the 700$ bill... didnt even get the whole house done for that cost... none the less, great job.. floors dried fast.. the associate was nice muy wife says, didn't get home till when he finished.
Quality of service---dependability of staff---
Spot treatment was expensive and added $50 to my quote. I couldn't get an appointment for 6 days
Efficient and thorough. Highly satisfied!
first time using your company. referred to me by my clients. I am a Realtor.
they showed up on time and were very professional. they did a great job and
I will be referring to many others.
thanks, Name removed
They were able to come one hour earlier than window. They were courteous, fast, and did a great job. Carpets look great!
It was completed on time as promised. Results were good.
I have always been pleased with Zerorez. My carpets feel soft after they have been cleaned. The tech's were very nice & cleaned up after they had finished cleaning. thank you.
Did a great job on my carpet and dryed quickly. I would highly recommend your services.
Carpet looks and feels clean only in the area he did. Alot of areas in bedrooms weren't even gone over and that's all I had done. Bedrooms only and 173.00 is over priced.