Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84617 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 9, 2017 — Rated 10 out of 10 by G.E. Zerorez Phoenix
What do you like about our products and services?

Product, quality of service

Report a concern   August 9, 2017 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

I really appreciate the respect that Randall Phillip had for our home. I have already referred.

Report a concern   August 9, 2017 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Clean, professional, friendly, knowledgeable. A pleasure to work with Tyronne. Give him a raise!

Report a concern   August 9, 2017 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Show up on time and don't waste time just get the job done

Report a concern   August 9, 2017 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Technician was friendly and informative! Also, very professional!

Report a concern   August 9, 2017 — Rated 8 out of 10 by A.V. Zerorez Phoenix
What could we do to improve?

I heard about it they john jay and rich. I got a price quote over the phone. Roughly. When the technicians showed they were very helpful so the score is more based on the price in the end. I feel like it was very different then what was quoted over he phone. The results are great but for the amount of area they did I am a little shocked it cost $438! I got 2 rooms of tile, the walk way and stairs. I was told I was getting a discount which would basically cover the cleaning kit and I wouldn't need a gallon of thisnother stuff so it would be less. I was charged not only the full amount. It more than what I was told. I was under the impression is was $50 not $75 and again less because it was such a small area it wouldn't be a full gallon needed. I can't imagine what the rest of my house would be carpet or not. In the end the results are great and needed to be done but just for how much I spent for literally one level of my house just seems to steep to do on a yearly basis like what was recommended.

Report a concern   August 9, 2017 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Andrew and Colt were thorough and helpful. They did a great job!

Report a concern   August 9, 2017 — Rated 7 out of 10 by B.R. Zerorez Phoenix
What could we do to improve?

Great job, just blown away at the 700$ bill... didnt even get the whole house done for that cost... none the less, great job.. floors dried fast.. the associate was nice muy wife says, didn't get home till when he finished.

Report a concern   August 9, 2017 — Rated 8 out of 10 by D.R. Zerorez Phoenix
What could we do to improve?

Lower your prices

Report a concern   August 9, 2017 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Quality of service---dependability of staff---

Report a concern   August 9, 2017 — Rated 7 out of 10 by K.B. Zerorez Phoenix
What could we do to improve?

Spot treatment was expensive and added $50 to my quote. I couldn't get an appointment for 6 days

Report a concern   August 9, 2017 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Efficient and thorough. Highly satisfied!

Report a concern   August 9, 2017 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

first time using your company. referred to me by my clients. I am a Realtor.
they showed up on time and were very professional. they did a great job and
I will be referring to many others.
thanks, Name removed

Report a concern   August 9, 2017 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

They were able to come one hour earlier than window. They were courteous, fast, and did a great job. Carpets look great!

Report a concern   August 9, 2017 — Rated 9 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

It was completed on time as promised. Results were good.

Report a concern   August 9, 2017 — Rated 10 out of 10 by P.A. Zerorez Phoenix
What do you like about our products and services?

I have always been pleased with Zerorez. My carpets feel soft after they have been cleaned. The tech's were very nice & cleaned up after they had finished cleaning. thank you.

Report a concern   August 9, 2017 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

Did a great job on my carpet and dryed quickly. I would highly recommend your services.

Report a concern   August 9, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The guys were great!

Report a concern   August 8, 2017 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

the service tech was very helpful.

Report a concern   August 8, 2017 — Rated 8 out of 10 by G.L. Zerorez Phoenix
What could we do to improve?

everything was fine, no complaints. Tech did a great job.

Report a concern   August 8, 2017 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

I like the people on the phone when I made the appointment and the service attendant that took care of my house is very polite he explained everything and it was a good experience

Report a concern   August 8, 2017 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

WE'VE USED YOUR SERVICES BEFORE SO WE KNEW IT WOULD BE PERFECT.

THEY WERE RIGHT ON TIME - I THINK EVEN A BIT EARLY!!

OUR SOFA LOOKS PERFECT - AND THEY EVEN PULLED THE SOFA OUT AND VACUUMED BEHIND IT. THEY CAUTIONED US TO LET EVERYTHING DRY BEFORE PUTTING THE PILLOWS BAC - WHICH WE DID. THANK YOU THANK YOU.
Carole & Gordon

p.s. We thought when it first happened that the sofa was ruined, but it is just great.

Report a concern   August 8, 2017 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

No Chemicals...just water!

Report a concern   August 8, 2017 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Very professional, punctual, communicative and overall a job well done for the money spent.

Report a concern   August 8, 2017 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

From the staff in the office to the techs in the field, hand down total professionals! Service gets repeat and new business. Thank You!

Report a concern   August 8, 2017 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

The Zerorez crew was very helpful in deciding what action we should take in preparing our home for listing and the work was outstanding. They were a good choice for us.

Report a concern   August 8, 2017 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

You guys are great. Thank you.

Report a concern   August 8, 2017 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

All is good, wonderful job

Report a concern   August 8, 2017 — Rated 10 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

On time.

Technician was upfront and not the pushy salesman type.

Report a concern   August 8, 2017 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Very clean and professional. Job done well.


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