Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84617 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 10, 2017 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Kind customer service from scheduling to technician, high quality work, prompt arrival, flexible schedule.

Report a concern   August 10, 2017 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

On time, nice job. Even helped with some items that needed to be moved around during cleaning. Clean carpet no smelly chemicals when they finished. Tile and grout look good too after it dried. Yes I would call them again if I need floor cleaning services.

Report a concern   August 10, 2017 — Rated 10 out of 10 by L.C.B.C. Zerorez Phoenix
What do you like about our products and services?

The technician was very professional and efficient. Did an excellent job.

Report a concern   August 10, 2017 — Rated 9 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Great customer service. Great job cleaning my carpets

Report a concern   August 10, 2017 — Rated 10 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

The guy who did our carpets was excellent. He gave us a lot of really helpful information and did a wonderful job on the carpets.

Report a concern   August 10, 2017 — Rated 0 out of 10 by R.A.H.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The first time you did the carpet 2 years ago it came out really good. This time still big stains everywhere.

Report a concern   August 10, 2017 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Prompt service and your employees were very helpful and knowledgeable.

Report a concern   August 10, 2017 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

The product is amazing!!

Report a concern   August 10, 2017 — Rated 10 out of 10 by D.U. Zerorez Phoenix
What do you like about our products and services?

Great Service

Report a concern   August 10, 2017 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Wonderful service! our tech was very professional and did an outstanding job.

Report a concern   August 10, 2017 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

POSTED ON MY FACEBOOK

Name removed

have had a ton of people clean my floors and one in particular has been my go to business until now.... zerorez phoenix, you all rock. No smell like a wet dog after carpets dry, my 3 year old carpets are revived! I had truck Leonardo, great technician who worked feverishly to complete all the carpet throughout my whole house!! 5 star service, Early for the appointment and a fair price! Thank you Zerorez! I will recommend them to everyone!

Report a concern   August 10, 2017 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Just great price and service!

Report a concern   August 10, 2017 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals, great service, online scheduling and real person customer service and followup. Loved it. Everything went smoothly.

Report a concern   August 10, 2017 — Rated 9 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Good quality

Report a concern   August 10, 2017 — Rated 10 out of 10 by L.Y. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling, great follow-up and communication on when the tech will arrive and the quality of the work.

Report a concern   August 10, 2017 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Excellent service, great follow through and notifications. Very knowledgeable & pleasant man sent to my home. He did an outstanding job and our carpet looks like new.

Report a concern   August 10, 2017 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Carpets look great!

Report a concern   August 10, 2017 — Rated 5 out of 10 by L.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet looks and feels clean only in the area he did. Alot of areas in bedrooms weren't even gone over and that's all I had done. Bedrooms only and 173.00 is over priced.

Report a concern   August 10, 2017 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

I have used zerorez for several years
And have never been disappointed
There products always get the job done

Report a concern   August 10, 2017 — Rated 10 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

Courteous staff, did a great job!

Report a concern   August 10, 2017 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

I just like the way it leaves my floors

Report a concern   August 10, 2017 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

My carpet feels clean and soft! Your staff has always been very friendly.

Report a concern   August 10, 2017 — Rated 10 out of 10 by V.A. Zerorez Phoenix
What do you like about our products and services?

They are very efficient and get the job done fast. Carpet always looks great.

Report a concern   August 10, 2017 — Rated 10 out of 10 by C.V.S. Zerorez Phoenix
What do you like about our products and services?

Crew did a great job! Very porfessional!
Thank you!

Report a concern   August 10, 2017 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Kyle did a great job.

Report a concern   August 10, 2017 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

I LIKE EVERYTHING...........EXCEPT YOUR 1 TO 10 KEYPAD........I'M TRYING TO SUBMIT 10

Report a concern   August 10, 2017 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Good people doing good work and a fair price. Thank you.

I like having a 2 hour window for service and the reminder call when the tech is leaving the prior call.

Report a concern   August 10, 2017 — Rated 8 out of 10 by K.H. Zerorez Phoenix
What could we do to improve?

Scheduling times. When I initially made my appointment I advised the agent of my time constraint and was notified that my appointment would be first thing in the morning.

Then I received the one week confirmation call which said my appointment time would be significantly later and would come close to affecting my other engagement.

Report a concern   August 10, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

I like the idea of fewer chemicals, less drying time & how clean the carpet feels! The customer service is excellent and everyone has always been very professional and friendly.

Report a concern   August 10, 2017 — Rated 9 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

That it's free of chemicals.


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