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based on 86546 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
how clean everything looks
Vacuum before cleaning carpet.
Andrew was very professional, courteous, and friendly. He did a great job on our carpets.
Prompt, efficient and did a good job.
Empowered water 💧
Easy to book services and always around my schedule
Techs were friendly, helpful and on time. We will be calling again for sure.
Quick, thourough, and reasonable cost. And of course, no soap residue. Great job. Pleasant young man that did the work.
Call to come a few minutes before the scheduled appointment professional and knowledgeable technician. Left couch and carpet clean and free of dog hair
The tech was great! Did an excellent job without being pushy or demanding. He was clean and presentable.
My carpets were left clean without an excessive amount of water.
You do a complete job. If something is missed, you return to fix the issue.
On time and friendly. Carpets looks nice and clean.
Super cleaning process. NO left behind side spray (area rugs)
The person cleaning your carpet, rug, or tile understands customer satisfaction.
Pricing is ALWAYS equal to or most often lower than other Co.
Best of all, My Guy. If available I request that the same tech that cleaned my carpets last time.
They were on punctual, thorough, and very clean from start to finish!
The technician and phone staff were all super friendly, warm, and helpful.
The technician was on time and very professional and efficient. I like the fact that there are no chemicals used to clean the carpet.
The whole experience was so professional from the time I called to make the appointment to the tech coming out to do the work
I had carpet protection in the quote, but was told later it was only optional. I was not there for the service and my wife was there. She said it did not seem optional and we ended paying for service we really did not need or want.
The technician was great and fast. The only negative thing I would say, is that I was not prepared for the large cost for the pet treatment. I knew that it would be more, but for a smaller area I was surprised how much more it was.
I used Zerorez the first time and I am very satisfied. The technician was on time providing very professional and quick service. I will definitely use Zerorez again. Name removed
Our carpets are older & have not been cleaned for some time. Our service rep did a fantastic job bringing our carpets back to life. Very efficient & worked hard. The rep did the job well.
The professionalism, friendliness.... and the carpets seem to be very clean.
I like that your staff are polite, on time, and they communicate well.
I had two stains that were present and spent extra money for removal. The stains were gone during the cleaning process but reappeared three hours later in both bedrooms.
Carpet took 13 hrs to dry in master bedroom instead of the 4hrs we were told even with fans on.
The lack of water and still getting the results we look for. Outstanding costumer service.
The technician was on time and did a very thorough job.
You guys were on time and did a really good job. I just have one suggestion, when people like contiinue to use you, give a little discount every time you are used, that way people keep coming back.
My tile came out beautiful...
Good job done with good people.