Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84623 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 16, 2017 — Rated 10 out of 10 by C.S.C.F.W.B.H.G. Zerorez Phoenix
What do you like about our products and services?

Great job!

Report a concern   September 16, 2017 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Randall was great! Worked hard and explained the process. Very happy with the results.

Report a concern   September 16, 2017 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

I just bought some towels! These are the best towels I have EVER used!!! THANKS ZEROREZ!!! 😊

Report a concern   September 16, 2017 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Great results and professional, courteous, and knowledgeable staff.

Report a concern   September 16, 2017 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Environmentally friendly
Prompt
Price estimate was right on!
The tile cleaning process is awesome! Wow! Looks like new now!

Report a concern   September 16, 2017 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Great service and great staff!

Report a concern   September 16, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

They always make our floors look great, especially with the mess a dog makes.

Report a concern   September 16, 2017 — Rated 7 out of 10 by A.L. Zerorez Phoenix
What could we do to improve?

Overall our service was good. A main reason we scheduled was for a pet urine removal. The first treatment didn't help, so we had a repeat treatment that required an additional $75 treatment and we still noticed a mild lingering smell. I'd use zerorez again for general cleaning but not likely for this type of deep cleaning.

Report a concern   September 16, 2017 — Rated 10 out of 10 by E.J. Zerorez Phoenix
What do you like about our products and services?

Great product and service. I always keep a large jug of zerorez water on hand to use in my small rug doctor for emergencies and to fill spray bottles. It works for a variety of uses.

Report a concern   September 16, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Technician arrived when scheduled: Courteous, efficient, and timely completion of job

Report a concern   September 16, 2017 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Trey was amazing. Took time to explain everything to us. He even took time to speak with my husband on the phone when things were looking to be more expensive. While cleaning the tile he sent a before and after pick. One look and we knew we had to do all the tile. No problem! He stayed late and did great work!

Report a concern   September 16, 2017 — Rated 10 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

House smells fresh after carpets are cleaned

Report a concern   September 16, 2017 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The very clean feel instead of the crunchy carpet.

Report a concern   September 16, 2017 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

No chemical, and Kyle was great, friendly and professional 👍

Report a concern   September 16, 2017 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

I'm more confident a carpet without residue will stay cleaner longer.

Report a concern   September 16, 2017 — Rated 10 out of 10 by N.T. Zerorez Phoenix
What do you like about our products and services?

The sett ice was timely, quick but thorough and the tech notion was nice and efficient.

Report a concern   September 16, 2017 — Rated 5 out of 10 by L.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Very impressed with Paul, service personnel - professional and respectable. Quality of cleaning machinery and price = average.

Report a concern   September 16, 2017 — Rated 5 out of 10 by J.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Wasn't happy with the 350$ I spent on the shower. Lots of stains didn't come out and was under the impression they would.

Report a concern   September 15, 2017 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Works as advertised. Great service.

Report a concern   September 15, 2017 — Rated 10 out of 10 by A.J. Zerorez Phoenix
What do you like about our products and services?

Fast and friendly service. Results were beyond my expectations.

Report a concern   September 15, 2017 — Rated 10 out of 10 by P.V. Zerorez Phoenix
What do you like about our products and services?

No chemicals. It didn't take long for the floor cleaning and it made a big difference in the grout.

Report a concern   September 15, 2017 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

Your products are great and your service personnel are even greater! The personal touch makes a huge difference. They are willing to go the extra mile by actually asking for your input about the cleaning job before they even begin. And then they do their best to meet that goal, even if it means taking extra time or care in a particular area. I have used Zerorez many times and I have always been met with polite and professional service staff. They always offer helpful recommendations or other available services, but I have never felt pressured by up-selling techniques. In short, while Zerorez is the same spelled forward and backward, so too is their service ... Wow! ... the same forward and backward!

Report a concern   September 15, 2017 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Trey was extremely professional, knowledgeable, and friendly. He did a fabulous job on both the carpet and floors and filled me in on all the details of the job.

Report a concern   September 15, 2017 — Rated 9 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Very pleased with timely reaponse, service provided and overall outcome of carpet, especially in a heavily marked path. The technician, Charlie, was courtesy and professional.

Report a concern   September 15, 2017 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Arrived early did a fabulous job Carpet looks awesome!

Report a concern   September 15, 2017 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Prompt service

Report a concern   September 15, 2017 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Trey provided excellent service! My tile looks great and I plan to have it cleaned again next year. Thank you Zerorez!

Report a concern   September 15, 2017 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

We had NO harsh chemical smell in our home after having the tile and carpets cleaned.

Report a concern   September 15, 2017 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

The service technician was extremely knowledgeable, was very professional, and was able to provide appropriate information for all of my questions. The service provided exceeded my expectations!

Report a concern   September 15, 2017 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

Our technician Joe was super thorough and did a great job. Would highly recommend:)


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