Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84622 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 13, 2017 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Good customer service. Quick efficient and chemical free. Stains out. Good prices

Report a concern   September 13, 2017 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Very good and professional staff and great job cleaning!

Report a concern   September 12, 2017 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Very efficient, clean and did the job very well.

Report a concern   September 12, 2017 — Rated 4 out of 10 by S.Z. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The hose that went across my front lawn killed the grass where it was set and now I have a brown snake shape in the grass. When I had my carpets done last year in my kids bedrooms they came pretty much clean. The female technician did a great job and was able to remove a few high traffic soiled areas. I did not have them sprayed with a stain repellant because I do not like chemicals in my home. She also did not need to do any special stain removing to the areas. This time there were some traffic marks that were no worse than what was removed last year that did not come up near my sons bed. I originally just thought that it was just dirt that would not come up but then started to just think maybe they were not worked on well enough because when I went to clean my baseboards before putting everything back there was a lot of dog hair on the carpet where the floor meets the wall. The machine you have does not get all the way to the wall. The technician this time was not rude in any way and was very pleasant. Im just not sure the job was done to the same degree as it was about a year ago. I also did not have any problems last year with the hoses killing my grass.

Report a concern   September 12, 2017 — Rated 10 out of 10 by W.D. Zerorez Phoenix
What do you like about our products and services?

Awesome service! From the phone conversations with dispatch to the friendly technician. The technician was professional and knowledgeable; he explained everything and had our best interests in mind.

Report a concern   September 12, 2017 — Rated 10 out of 10 by P.O. Zerorez Phoenix
What do you like about our products and services?

Technician was thorough and courteous.

Report a concern   September 12, 2017 — Rated 4 out of 10 by P.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The service took 5 hours. I totally get the there were holes in the hoses but the technician did nothing to clean up the water and I had a lake I'm my living room. He also did not check for water damage or even wipe down the walls. I do appreciate the discount that was given for the time but not a positive experience by far.

Report a concern   September 12, 2017 — Rated 9 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Quick, efficient and effective

Report a concern   September 12, 2017 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Our tile floor looks brand new. Thank you so much.

Report a concern   September 12, 2017 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Our Tile and Carpet look great, Technician was very professional and explained the process to a T. Thanks ZEROREZ... The Last name removed Family

Report a concern   September 12, 2017 — Rated 0 out of 10 by A.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You cracked my $700 coffee table

Report a concern   September 12, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Very good job was fast and on time and technician very informative.

Report a concern   September 12, 2017 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

I like that you don't use harsh chemicals.

Report a concern   September 12, 2017 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

I loved the technician and his cool Phoenix Suns Van!!! I had never had anyone put the corner protectors through out the house prior to this. The carpets came out really nice. It took a bit longer to dry than I was expecting but all in all great experience.

Report a concern   September 12, 2017 — Rated 6 out of 10 by K.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Appointment was changed. Technician was friendly. Carpets done 7/10.

Report a concern   September 12, 2017 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The entire process was easy - Kyle came in, looked at the carpet and gave his honest opinion on what needed to be done. There was no pressure to add services - wow! The carpet looks and smells great!

Report a concern   September 12, 2017 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

TIle came out great and our technician was very friendly and helpful :)

Report a concern   September 12, 2017 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Everything that is advertised is true! Clean, fresh and dries quick!

Report a concern   September 12, 2017 — Rated 1 out of 10 by B.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tile did not come clean at all...was still sticky stuff left behind from kids. Grout did not change color a bit. Not an exaggeration, complete waste of money..

Carpet did come out decent..just about as clean as any other company would get it..upside was that carpet dried fast and was not crunchy at all! I liked that for sure. I recommend 0rez for carpet but not tile cleaning...

Phone rep spoke very highly out the predicted outcome. However the tech was a realist and told me exactly what to expect..im greatfull for him but felt decieved by phone rep. I'll hold off on posting my review online till i hear back from your company.

Call me
Phone number removed

Report a concern   September 11, 2017 — Rated 9 out of 10 by J.F.R. Zerorez Phoenix
What do you like about our products and services?

Very professional

Report a concern   September 11, 2017 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

The tech was amazing!

Report a concern   September 11, 2017 — Rated 8 out of 10 by S.C. Zerorez Phoenix
What could we do to improve?

I feel like to get a deeper clean, I had to pay more.

Report a concern   September 11, 2017 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

The service was fantastic! The product worked on my filthy pet stained carpets and my upholstery and I never thought all the stains would come out but they did!

Report a concern   September 11, 2017 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Service person was on time and did a great job cleaning the traffic areas.

Report a concern   September 11, 2017 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Tanner was great very friendly

Report a concern   September 11, 2017 — Rated 10 out of 10 by V.J. Zerorez Phoenix
What do you like about our products and services?

The technician was great. Please email me the paid receipt asap.

Report a concern   September 11, 2017 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Our carpets look great! Thanks again for terrific service.

Report a concern   September 11, 2017 — Rated 9 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

I thought your technician did a good job and was on time etc. I did think that we showed some residue on the carpets, but the carpets did look better than they did for sure.

Report a concern   September 11, 2017 — Rated 10 out of 10 by G.J. Zerorez Phoenix
What do you like about our products and services?

The carpet looks great! The technician did a great job. We were not prepared for how long the carpet remains damp. Would suggest warning customers ahead of time. We would have prepared for it had we know.

Report a concern   September 11, 2017 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Your service technician was very informative and professional, was very honest about what he might be able to get clean and what he might not be able to get clean. In the end the stain was removed that I wanted removed from the carpet.


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